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Careers

We’re Hiring!

Open source technology is our passion and we’re looking for a few good people to join our team.

The driving principle behind everything we do at iXsystems is the belief that Open Source technology has the power to change the world through its process of open and collaborative innovation and that clients come first. If you’re interested in storage, servers or Open Source technology, then it’s a distinct advantage to work for a company that speaks your language. iXsystems is looking for people that are innovative, dedicated, and self-motivated, as well as passionate team players. Tell us why you’re interested in working for iXsystems by sending us an email with your resume (in PDF) attached to careers@ixsystems.com. iXsystems offers competitive salaries, stock options, free lunch on Fridays, comprehensive health benefits (such as medical, dental, and life insurance) and a company sponsored 401K Plan. Our headquarters is located in North San Jose near Montague Expressway and Interstate 880, convenient for anyone located in the Bay Area.

Position Location Legend:

iXsystems Headquarters

San Jose, California

US South

Maryville, Tennessee

Remote Positon

Planet Earth

Position Available: Account Manager – Servers/Storage

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Storage background is a must, with 2-3 years minimum sales and biz dev experience. Server/storage-specific Sales background a plus. Highly-competitive, uncapped earning potential in a fun, fast-paced, close-knit & collaborative environment. iXsystems is an employee-owned, employee-second (second only to customers, of course!) company that has the lowest employee turnover in the industry.

If you think you’re a fit, send a resume to careers@ixsystems.com and tell us why!

Position Available: Account Manager US

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Intro: 

Are you an Account Manager with a history of achieving sales goals? We are seeking a motivated individual to work within the US.

Key Qualifications 

  • Generate growth around iXsystems’ full portfolio of hybrid and all-flash unified storage arrays 
  • Effectively communicate and present the iXsystems company vision, value proposition, and go-to-market strategy in all communication forms 
  • Handle a complex and technical medium-term sales process from lead to quote to close to maintenance, support, and advocacy 
  • Generate revenue by developing business and securing long-term customer relationships and referrals by demonstrating a steadfast commitment to providing an amazing customer experience by becoming your customers’ Trusted Advisor 
  • Willingness to travel up to 25% 
  • Telecommuting possible for the right candidate 

Skills, Experience, and Education Requirements: 

  • 5+ years experience in B2B sales for both large and small organizations where brand recognition may not be strong 
  • 2+ years experience in Storage Sales and/or Datacenter Technologies 
  • Proven track record of handling complex solution sales and medium-long sales cycles 
  • Consistent track record of exceeding quota while maintaining customer loyalty and required product margins.
  • Comfortable being the “underdog” and not just leveraging a name brand to open doors 
  • Self-starter, comfortable working in a fast-paced environment, and capable of multi-tasking 
  • Excellent communication, presentation, problem-solving, planning, and time management skills. 
  • Experience using Salesforce a plus 
  • Proficient in Salesforce (CRM) 
  • A positive, can-do, team-oriented attitude. 
  • Ability to be both self-reliant and a team player 
  • Background in Open Source Technologies a plus 
  • Familiarity with FreeNAS a major plus 
  • Four-Year Degree Preferred 

Position Available: Community Designer & YouTube/Brand Ambassador

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Looking for a career where you can immerse yourself into a large technical community of storage users and developers, engage with them over social media, and make videos to help drive interest to new and existing users, while also helping them learn about new and exciting technology? Look no further!

iXsystems, the company behind the most popular open source storage technology in the world (TrueNAS/FreeNAS), is looking for a passionate brand ambassador, community leader, and YouTuber. The right candidate will have skill and experience in production, video editing, and management of a YouTube channel; as well as the capability to piece together clever and interesting technology content (Especially video!) on various social media platforms for a community of eager storage and technology enthusiasts.

Being able to talk comfortably on camera and organize large amounts of content will help tremendously with this position. Videos may include interviewing various people inside the company, how-to videos, hardware walkthroughs, and general marketing content. Being able to work with diverse personalities in a massive online community is a must.

Requirements:

  • 4 year college degree is preferred, but experience and/or a 2 year degree may be substituted for exceptional candidates that can demonstrate a high degree of proficiency.
  • A passion for technology and communication; bonus if that passion/experience extends to storage, open source software, and/or community management/design.
  • Proficiency in Google G Suite and/or MS Office.
  • Reside within commuting distance from Knoxville, TN or San Jose, CA. Or, if working remotely, have an existing video studio or the necessary space to set one up.

Daily Tasks May Include:

  • Interacting with the TrueNAS Community and getting people excited about our software and products.
  • Producing great video content on a regular cadence.
  • Working with the Social Media Specialist to regularly post original video content to YouTube, Facebook, Twitter, Instagram, Reddit, and TikTok.
  • Building relationships and partnerships with other influencers to help spread our company’s message.
  • Keep up with the YouTube Blog.
  • Writing Community-related Blogs and Forum posts.
  • Exceeding expectations / KPIs relating to Community and Video engagement.
  • Using a RedBook to keep up with and accomplish daily tasks.
  • Helping with Live Event Logistics as needed.

Position Available: Digital Services Engineer – Full Stack Developer

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We are looking for a talented engineer to join our growing Digital Service team based in Maryville, TN. This position involves working within a team of developers creating, maintaining, and growing cutting edge online storage services, software, and systems.

Duties and Responsibilities

  • Work alongside the IT Department on internal infrastructure, applications, and related projects.
  • Develop and/or maintain public software for iXsystems, including but not limited to:
    • TrueCommand and related services
    • VMware vCenter Plugin
    • Customer-service websites
  • Develop and/or maintain internal management systems, including but not limited to:
    • Automation systems
    • Data Analysis
    • Service management utilities
    • Internal administration websites

Requirements

  • High school degree or equivalent required
  • Minimum of 1 year experience UNIX, BSD, Linux
  • Minimum of 1 year Windows experience
  • Previous experience with software development
  • Experience testing and debugging developed code

Preferred Skills

  • Associates Degree or higher in related field
  • Good understanding of programming languages and ability to teach yourself new languages as needed.
  • Experience with some/all of the following programming languages: Shell scripting, Go, Python, C, SQL, JavaScript, Angular, HTML, PHP
  • Experience developing and using RESTful and Websocket APIs
  • Experience with using Atlassian JIRA and Confluence or similar ticketing system
  • Experience with Docker, Kubernetes or other container technologies
  • Experience using Github or similar code repositories
  • Experience with Agile workflow methodologies
  • Good interpersonal skills and communication with all levels of management
  • Able to multitask, prioritize, and manage time efficiently
  • Able to physically stand, bend, squat, and lift equipment up to 30 pounds or more

Position Available: Human Resources Representative

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The Human Resources Representative will collect and maintain HR data related to compensation, benefits, training, recruitment, etc. Assists in administering human resources policies and procedures. May prepare internal employee communications regarding compensation, benefits, or company policies. Processes requests according to established procedures. Participates in the daily functions of the HR department including performance management, records management, benefits, leave, and maintaining the HR calendar.

Duties/Responsibilities:

  • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.
  • Conducts or acquires background checks and employee verification.
  • Assists in new hire orientation.
  • Administers employee recognition programs.
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; performance management; occupational health and safety; and training.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Attends and participates in employee disciplinary meetings, terminations, and investigations.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Knowledge of employment-related laws and regulations.
  • Proficient with business software.
  • Proficiency with or the ability to quickly learn the HR management systems.

Education and Experience:

  • Degree or equivalent direct job experience in Human Resources.
  • At least one year of human resource experience.
  • Professional certification a plus.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to access and navigate each department at the organization’s facilities.

Position Available: Junior Systems Administrator

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We are looking for a talented Junior Systems Administrator to join our growing IT team based in San Jose, CA. The Jr Systems Administrator role is the first line of support for all helpdesk requests. We support all of our clients’ information technology ranging from end user applications/infrastructure to cutting edge compute and storage systems in the datacenter. You will be responsible for supporting our employees with many test lab, network, desktop, remote, and other technical needs.

Duties and Responsibilities:

  • Work directly under supervision of the IT Department management on internal infrastructure, applications, and related projects.
  • Provide personal day-to-day support to all employees, both in-person and remote
  • Analyze, troubleshoot, and resolve issues with workstations, printers, servers, or network devices
  • Set-up new workstations including monitors, phones, software, and hardware
  • Update and expand on internal documentation
  • Follow all best practices and procedures as established by the IT Department and Management
  • Perform regular day-to-day Systems Administration activities such as User Administrations, Network Switch Management, Disk Management, Storage Management, Asset Management and more.
  • Perform Employee provisioning including hardware setup, account creation, onboarding/system training.
  • Manage network configuration changes
  • Perform installation, replacement, and cabling of rack mounted equipment as needed in All IT environments

Requirements:

  • High school degree or equivalent required
  • Minimum of 1 years of hands-on helpdesk, network administration, or system administration experience is required.
  • Minimum of 1 year experience UNIX, BSD, Linux
  • Minimum of 1 year Windows experience

Preferred Skills:

  • Associated Degree in related field
  • Experience with Juniper Switch configurations, IP Management, and VLAN Network configurations
  • Working knowledge of virtualization, VMWare, Xen, or equivalent
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Experience with using Atlassian JIRA and Confluence or similar ticketing system preferred
  • Experience with Docker, Kubernetes or similar preferred
  • Experience using Github or similar code repositories.
  • Experience with LDAP and/or Active Directory environments.
  • System administration and related IT certifications
  • Good interpersonal skills and communication with all levels of management
  • Able to multitask, prioritize, and manage time efficiently
  • Able to physically stand, bend, squat, and lift equipment up to 30 pounds or more

Position Available: Manufacturing Process Engineer

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The Manufacturing Process Engineer will develop and improve manufacturing processes by studying existing product and manufacturing methods.

Responsibilities:

  • Assess and set-up production infrastructure and production process flow set-up.
  • Manage NPI introduction process and production documentation management to include:
  • WO BOM Validation
  • Shop Floor Control System Routing
  • Repaid and Quality Error Code Set-Up
  • Production Flow Diagram
  • Work Instructions
  • Pack Out Instructions
  • Accountable for Change Order Management to include:  Assess, document and communicate all production floor and/or customer driven changes • Coordinate ECN phase in/cut in process
  • Control ECN/ECO Documentation
  • Control Manufacturing Notice Documentation
  • Update all applicable work instructions
  • Responsible for production training in the areas of NPI, ongoing KPI’s and ECN’s.
  • Provide project detail status reports to internal core team managers, and when applicable, our customers.
  • Calculate Task time and workforce requirements.

Qualifications: 

  • Bachelor’s Degree in an Engineering discipline (preferably Industrial or Mechanical)
  • Established analytical and problem solving skills with a strong continuous improvement mindset to drive and identify improvement plans.
  • Understanding of Lean Manufacturing, Six Sigma and 5S disciples.
  • Detail-oriented with excellent written and verbal communication skills, to include presentation skills.
  • Flexibility to travel to other client sites as needed (5%+ Domestic & International).
  • Flexibility to travel to customer locations as needed (5%+ Domestic & International).

Position Available: Sales Engineer (Storage & Data Center)

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iXsystems, the company behind the world’s most popular software-defined storage software, FreeNAS, and its enterprise counterpart, TrueNAS, is looking for dynamic Sales Engineers to work closely with the Account Management Team as part of the Sales Division. At iX, Sales Engineers handle the technical aspects of the sales cycle, including the delivery of technical presentations, training and enabling channel partners, and ensuring successful customer deployments. You will also work closely with the Product Management and Engineering Teams to help define and evolve our product line, based on customer demand and field feedback. You will be joining a fun, passionate Sales Team in an important role that has the ability to make a direct impact to iXsystems’ growth, while evangelizing iXsystems Open Source and commercial products that are both the best value in Enterprise Storage.

Key Qualifications

  • Ability to consume and deliver technical material on OpenZFS and the TrueNAS/FreeNAS storage products along with adjacent datacenter technologies
  • Excellent technical understanding of SAN/NAS technology and storage/network performance
  • Familiarity with backup, cloud, file system architecture, and virtualization technology
  • Excellent understanding of VM technology, including VMware ESXi, Hyper-V, XenServer, and/or KVM hypervisors
  • Ability to present and communicate the above to both technical and non-technical audiences, as well as explain cost, TCO, and ROI models at a basic level to Executives and Finance Departments
  • Extensive knowledge of, or interest in, Open Source software
  • Keen understanding of the B2B IT sales processes and cycle
  • Excellent communication, problem-solving, and critical-thinking skills
  • Familiarity with CRM systems
  • Ability to travel for work (up to 25%)

Responsibilities

  • Provide pre-sales technical assistance to the Sales Team in generating net-new business by assessing and determining customer storage/server requirements and then designing appropriate solutions
  • Prepare and deliver technical presentations and product demos that generate rapport with customers and prospects by addressing technical questions
  • Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements to be had with iXsystems products
  • Maintain customer records with technical notes in SalesForce.com
  • Help with the successful deployment of new storage and server systems both remotely and occasionally on-site
  • Provide post-sales technical account management support by helping uncover new opportunities in existing accounts
  • Assist Support Team in solving problems with customer installed equipment
  • Act as customer-liaison to the Product Management and Engineering teams by gathering and reporting on customer feedback and feature demands
  • Help in researching, benchmarking, and testing existing products and various adjacent applications
  • Stay abreast of storage and server market and competitor trends
  • Provide product training to internal Sales Team, Channel Partners, and end customers

Education

  • BS in Engineering or similar technical degree
  • 2+ years experience as a Storage Sales Engineer or 3+ years experience with enterprise storage (either in the Storage industry or as an end user)
  • Experience with OpenZFS, FreeBSD, Open Source software, or FreeNAS/TrueNAS is a plus
  • VMware or storage certifications are a plus

To apply, please email your resumé (PDF) to careers@ixsystems.com.

Position Available: Senior Storage Solutions Architect

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We are looking for a talented Sr. Storage Solutions Architect to join our growing iX Engineering team made up of engineers around the globe. The role is to be the primary driver of architecting new TrueNAS storage interoperability solutions; as well as performing R&D into future storage solution offerings.

Duties and Responsibilities

  • Work directly cross-departmental with Engineering, Product Management and Sales Engineers to set priorities on solutions architecture projects.
  • Ability to take a set of software or hardware requirements for a potential storage solution, research and document best practices for how to implement a viable solution.
  • Working closely with Project Management on R&D activities into new TrueNAS hardware products and solutions.
  • Validation of 3rd party software, hardware and environments for interoperability with TrueNAS Storage Platforms.
  • R&D activities into designing new products and supported platforms alongside PM.

Requirements and Qualifications

  • High school degree or equivalent required; Associate’s or Bachelor’s degree in related field preferred.
  • 5+ years experience in Systems Administration, Solutions Engineering or related disciplines.
  • Understanding and experience with setting up TrueNAS storage software and its related protocols, including SMB, NFS, iSCSI, S3 and more.
  • Knowledge and experience with clustering solutions, such as but not limited to, Gluster, Ceph, Minio (S3).
  • Solid understanding of System Administration & IT topics, including but not limited to:
    • Operating Systems (Windows, Linux, FreeBSD)
    • Firewalls
    • Network Technologies & Topology
    • Application Deployment & Configuration
    • Virtualization & Containerization (KVM & K8’s)
    • Backup
    • Access Controls, ACLs, AD, LDAP
  • Experience and understanding of network technologies and working with a variety of switch vendors, such as Cisco, Juniper, Mikrotik, Arista, and others.
  • Ability to quickly learn new technologies and software solutions.
  • Self-motivated, ability to work both independently and as part of multi-department efforts.
  • Good interpersonal skills and communication with all levels of management.
  • Able to multitask, prioritize, and manage time efficiently.
  • Able to physically stand, bend, squat, and lift equipment up to 30 pounds or more.

Position Available: Support Engineer Tier 2

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The iXsystems Support Team is committed to ensuring our customers are thrilled with their experience using iXsystems storage platforms and servers, and consistently experience industry leading customer service.  Our team is highly trained to assist with our TrueNAS and server products, ensuring  our customer’s various technical difficulties are solved in a timely fashion.

Whether it is identifying failed components, working through issues with other manufacturers, or assisting in solving infrastructure/integration challenges, we are committed to assisting our customers with our products.

Responsibilities:

  • Answering incoming questions through our various support channels, providing business and product knowledge
  • Triage, routing, escalation of customer engagements to the appropriate staff or teams
  • Generating new service cases for customers or providing updates on existing cases
  • Providing basic product knowledge to customers
  • Assisting customers with product configuration and maintenance per their SLA
  • Reviewing/summarizing failures, errors, and/or changes found within our storage platform’s debugs to move tickets toward resolution and/or escalation
  • Identifying failed components and submitting RMA requests for parts or assemblies, and remotely assisting customers with replacements
  • Providing System Verification and/or Health Check Reviews for support renewals or upon customer request
  • Auditing config docs, configuration of in house TrueNAS systems
  • Assisting customers with TrueNAS onsite configuration and/or product walk through

Qualifications Required:

  • Ability and desire to quickly learn new technologies and products
  • Experience working in a support organization dealing with enterprise customers
  • Good written and verbal communication skills
  • Ability to handle multiple priorities at once
  • A strong focus on customer satisfaction
  • Familiarity of enterprise storage concepts
  • Comfortable working within multiple computer operating systems IE: (Windows, Mac, Linux)
  • Experience using office suite software IE: (G-Suite, Microsoft Office, Libre Office, etc.)
  • Administration experience for enterprise storage technologies along with configuring associated applications deployed across heterogeneous operating systems (Windows, Unix, Mac) environments
  • Demonstrable troubleshooting, performance analysis, and configuration competency in a wide variety of categories, including:
    • Solid competency of: UNIX Linux, Windows, OS X, Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
    • Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
  • Familiarity with various terminal/shell environments such as Bourne/Bash, Powershell,csh,zsh
  • Solid competency in :
    • Type 1 and 2 hypervisors such as VMWare,Xen,Hyper-V
    • The FreeBSD operating system
    • The Linux operating system
    • Directory services such as LDAP, NIS, AD
  • Good understanding of Layer 2/3 network protocols and high availability concepts
  • General understanding of disaster recovery concepts and their implementations
  • Mid-to-high level mastery of ZFS (snapshots, clones, ZFS send/receive, space usage)
  • Solid competency with Unix and Windows permissions schemes and ACLs
  • Full understanding of TCP/IP concepts (routing, switching, subnetting, firewalls)
  • Familiarity with networking hardware (ethernet interfaces, switches, routers, and media types)

Physical Requirements of the Job:

  • Being able to work in a stationary position for a large portion of the day
  • Being able to focus and engage in customer calls and internal meetings, without being distracted
  • Must be able to communicate verbally and in writing
  • May occasionally need to lift and carry up to 20 pounds.

Position Available: Tier 1 Customer Support Engineer (Enterprise Storage)

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iXsystems, an industry leader in open source storage solutions (FreeNAS, TrueNAS), is on the lookout for committed, experienced and enthusiastic Customer Support Engineers to provide advanced support of escalation cases. We are therefore looking for individuals who are highly driven and able to work closely within the Support Team in fielding support cases. Candidate should have administration experience across storage-based technologies along with configuring associated applications deployed across heterogeneous Operating Systems (Windows, Unix, Mac) environments and the ability to handle multiple priorities at once. Familiarity of enterprise storage concepts along with awareness of networking infrastructure components across a variety of network architectures is highly desired. Strong customer focus is also a must along with demonstrable troubleshooting and configuration competency in a wide variety of categories, including:
  • Solid competency of: UNIX (especially FreeBSD), Linux, Windows, OS X, VMWare/Xen
  • Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Directory services experience: LDAP, NIS, ADS
  • Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
  • Good understanding of Layer 2/3 protocols and high availability concepts
  • Ability to configure as well as review configurations of associated protocols and settings
  • Experience working in a support organization dealing with enterprise customers
  • Ability and desire to quickly learn new technologies and products
  • General understanding of Disaster Recovery concepts and their implementations
  • Familiarity with Bourne/Bash, Python, Django, Perl highly desirable

Benefits:

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with a popular open source project, as well as commercial variants
  • Health/Dental coverage after 90 days
  • Compensation is competitive, based on experience
  • All work to be done on-site at our San Jose, CA or Knoxville, TN offices; remote employees with significant experience and a proven ability to work largely unsupervised will be considered.

Qualified candidates should respond with a copy of their current resumé as well as any pertinent contact details so that we can arrange a short phone conversation to assess our mutual interest. Please email your resumé (PDF) to careers@ixsystems.com.

Position Available: Tier 2 Customer Support Engineer (Enterprise Storage)

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iXsystems, an industry leader in open source storage solutions (FreeNAS, TrueNAS), is on the lookout for committed, experienced and enthusiastic Customer Support Engineers to provide advanced support of escalation cases. We are therefore looking for individuals who are highly driven and able to work closely within the Support Team in handling complex support cases as well as interface with Engineering and appropriate departments as needed. Candidate must have administration experience across storage-based technologies plus associated applications deployed across heterogeneous Operating Systems (Windows, Unix, Mac) with the ability to handle multiple priorities at once. Understanding of enterprise storage concepts along with awareness of networking infrastructure components across a variety of network architectures and the ability to reproduce customer deployment scenarios is required. Strong customer focus is also a must along with demonstrable troubleshooting competency in a wide variety of categories, including:
  • Solid administration of: UNIX (especially FreeBSD), Linux, Windows, OS X, VMWare/Xen
  • Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Directory services experience: LDAP, NIS, ADS
  • Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
  • Network packet capture/analysis experience, understanding of Layer 2/3 protocols and HA
  • Experience performing debugging through log reviews and associate outputs
  • Experience working in a support organization dealing with enterprise customers
  • Ability and desire to quickly learn new technologies and products
  • Share knowledge and experience through documentation and mentoring
  • Working understanding of Disaster Recovery concepts and their implementations
  • Familiarity with Bourne/Bash, Python, Django, Perl highly desirable

Benefits:

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with a popular open source project, as well as commercial variants
  • Health/Dental coverage after 90 days
  • Compensation is competitive, based on experience
  • All work to be done on-site at our San Jose, CA or Knoxville, TN offices; remote employees with significant experience and a proven ability to work largely unsupervised will be considered

Qualified candidates should respond with a copy of their current resumé as well as any pertinent contact details so that we can arrange a short phone conversation to assess our mutual interest. Please email your resumé (PDF) to careers@ixsystems.com.

Position Available: Tier 3 Customer Support Engineer (Enterprise Storage)

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iXsystems, an industry leader in open source storage solutions (FreeNAS, TrueNAS, TrueOS), is on the lookout for committed, experienced and enthusiastic Customer Support Engineer to provide advanced support of complex escalation cases. We are therefore looking for individuals who are highly driven and able to work closely within the Support Team in handling complex support cases as well as interface with Engineering and appropriate departments as needed. Candidate must have engineering experience across multiple storage-based technologies plus associated applications deployed across heterogeneous Operating Systems with the ability to handle multiple priorities at once. Expert mastery of enterprise storage and networking deployments across a variety of architectures and the ability to reproduce complex customer deployment scenarios is required. Ability to travel to customer sites when needed. Strong customer focus is also a must along with demonstrable troubleshooting expertise through the following skills and experiences:
  • Engineering expertise with: UNIX (especially FreeBSD), Linux, Windows, OS X, VMWare/Xen
  • Networking and file protocol expertise: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Directory services expertise: LDAP, Open Directory, ADS
  • Storage expertise: SAN, NAS, RAID levels, LUNs, multipathing, and extensive ZFS knowledge
  • Expertise in tuning systems, networks, and applications (with a focus around storage)
  • Disaster Recovery and Data Backup deployment expertise across multiple architectures
  • Complex network packet capture/analysis, expertise across the OSI Network protocols and HA
  • Expert in performing debugging through log reviews and associate outputs
  • Extensive experience working in support organizations dealing with enterprise customers
  • Ability to effectively communicate across a wide range of technical and business audiences
  • Extensive understanding of complex technical and business concepts
  • Share knowledge and experience through documentation and lead mentoring
  • Ability as well as desire to quickly learn new technologies and products
  • Bourne/Bash, Python, Django, Perl programming experience

Benefits:

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with a popular open source project, as well as commercial variants
  • Health/Dental coverage after 90 days
  • Compensation is competitive, based on experience
  • All work to be done on-site at our San Jose, CA or Knoxville, TN offices; remote employees with significant experience and a proven ability to work largely unsupervised will be considered

Qualified candidates should respond with a copy of their current resumé as well as any pertinent contact details so that we can arrange a short phone conversation to assess our mutual interest. Please send your resumé (PDF) to careers@ixsystems.com.

Position Available: VP of Marketing

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Join the Open Storage Revolution!

iXsystems, the leader in Enterprise Open Source Storage (TrueNAS/FreeNAS), has gained traction in the storage and hypercoverged infrastructure (HCI) market and needs a dynamic and visionary Marketing Leader who is interested in being a catalyst who can build upon the rapidly-accelerating growth by bringing the brand and marketing strategy to the next level.

The Marketing challenge is a unique one. TrueNAS is already a well-known brand and the world’s most deployed storage software (with 14+ million downloads). It has an active community of 250K+ users, which produces thousands of inbound leads annually and 5K+ customers, and we’re still merely scratching the surface of what’s possible. In Q3 2021, iX will increase its market footprint by setting out to tackle the scale-out and HCI markets with the release of our much anticipated TrueNAS SCALE software and appliances.

As data growth continues to be an ever-increasing challenge for most organizations, iXsystems is in a unique market position as a private, profitable, growing (but well established) company to offer a lifeline to organizations through “enterprise storage with Open Source economics” via TrueNAS.

If you’re a skilled, creative Marketing strategist, able to inspire a team to be exceptional, and interested in joining a growing company (~150 employees) with an awesome culture and no VC overlords, let’s talk about how we can work together to continue to accelerate our success and build a sustainable and unique market position.

The market is ready. The foundation is laid, and iXsystems is on the path to success. Come lend your growth hacking skills to help the Open Storage revolution succeed.

Head of Marketing responsibilities include:

  • Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative
  • Set, monitor, and report on team goals
    • (Team Size: 2 Directors, 7 individual contributors)
  • Design branding, positioning, and pricing strategies
  • Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages, sales enablement, and promotional material)
  • Analyze consumer behavior and determine customer personas
  • Identify opportunities to reach new market segments and expand market share
  • Monitor competition (acquisitions, pricing changes and new products and features)
  • Coordinate sales and marketing efforts to boost brand awareness
  • Craft quarterly and annual hiring plans
  • Prepare and manage monthly, quarterly and annual budgets for the Marketing department
  • Participate in the quarterly and annual planning of company objectives

Requirements:

  • Leadership experience as VP or Director of Marketing, preferably with a background in storage, open source, and/or adjacent technologies
  • Analytical, creative mind
  • Experience running successful marketing campaigns and teams
  • Solid knowledge of web analytics and Google Adwords
  • Experience with HubSpot and SalesForce software (or similar)
  • Leadership skills with the ability to set and prioritize goals
  • BSc or MSc in Marketing or relevant field

Position Available: Warehouse Clerk

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Duties/Responsibilities:

  • Assist with shipping and receiving by unloading trucks and checking in merchandise.
  • Prepare orders by processing requests and supply orders, pulling materials, packing boxes, and placing orders in delivery area.
  • Unpacking and organizing parts for for assembly.
  • Sort and place materials or items on racks, shelves, or in bins according to organizational standards.
  • Open bales, crates, and other containers.
  • Maintain inventory controls by collecting stock location orders, printing requests, recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventory.
  • Prepare parcels for mailing.
  • Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat. Organize warehouse and work area for orderliness at all times.
  • Wear proper safety equipment.

Required Skills/Abilities:

  • High School diploma or equivalent preferred.
  • Previous warehouse experience preferred.
  • Knowledge of computer hardware preferred.
  • Basic computer skills and typing speed of at least 40 wpm required.
  • Good communication, organizational, time management, and mathematical skills required.
  • Inventory, Equipment maintenance, data entry, spreadsheet and basic computer skills are required.
  • Must be dependable and reliable.

Physical Requirements:

  • Regularly lift and/or move objects 10-50lbs. Occasionally lift and/or move objects that weigh more than 100 lbs.
  • Frequently required to stand, walk, stoop, kneel, crouch or crawl.
  • Occasionally required to sit and climb or balance.
  • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Open-Source Internship Opportunities

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iXsystems is a proud sponsor and advocate of Open Source in many forms. It directly sponsors the FreeNAS and TrueOS projects, which are FreeBSD based and used by hundreds of thousands of fans world-wide. iX is always looking for fresh talent to get introduced to the Open Source world of development. Students who are looking for college credit, as well as graduates are welcome to apply. Internships typically last 3 months in length, but may be extended depending on the scope of the project being worked on. Interested applicants please send a resume (PDF form preferred) into careers@ixsystems.com

Internship Opportunities

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We are also looking for ambitious individuals to fill internship positions in a variety of departments within iXsystems (Tech, Marketing, Sales, etc.). Students looking for college credit as well as graduates are welcome to apply. Internships are usually 3 months in length although may extend longer depending on the scope of the project being completed. If interested, please email your resumé (PDF) to careers@ixsystems.com.