Pretty new to TrueNAS, just started trying it out earlier this year. I'll list my full system specs at the end of the post. Any advice even troubleshooting ideas, is appreciated! Thank you!
Randomly, about once a day but sometimes more, sometimes less, the system stays powered on but becomes unresponsive. The web GUI is not accessible, all apps stop working, and even direct inputs do nothing (I can plug in a keyboard & monitor and the console screen is still up but inputting an option doesn't do anything). The SMB shares also go down, but sometimes the apps go down but the shares are still up, I know this because I set up a backup plex server on my laptop using the shares and sometimes it still works when the TrueNAS Scale plex app is down. When it does this, the only way to reboot is unplug or hold the power button. I've tried legacy and UEFI boot, and I have things not in use like front USB ports disabled where possible. Also, my kill-a-watt at the surge protector shows it drawing power like normal, and the fans still spin. I have not noticed it happening more often at any particular times, like during a file transfer or plex stream. It has done it once in the middle of a stream but usually I find out when I go to access plex or nextcloud, and they don't work.
I commented on another thread with a similar problem, and got the recommendation to replace my boot drive first, so I replaced the single sata SSD with a mirrored mSATA SSD and USB stick. In that process I did a reinstall but reloaded the config. I moved the system dataset to my main HDD "tank" pool. At the time I noticed this happening, I had some more storage pools for testing, so I deleted those and unplugged the drives. I've added more RAM, from 8 up to 16 GB.
Like I said, new to TrueNAS, and I would think there'd be a log file or something but the closest I can find is System Settings -> Advanced -> Save Debug. Would having that help?
Hardware
Everything was received used except for the drives. The motherboard, CPU, half the ram, GPU, all were pulled from a Dell prebuilt.
Motherboard from Dell XPS 8500 (Not sure the model #)
Core i7-3770
16 GB RAM, running at 1600 MHz
- 2x 4GB sticks of Micron PC3-12800U DDR3
- 2x 4GB sticks of G Skill PC3-12800 DDR3
Radeon HD 7570 1 GB
Very old Nvidia GPU, don't know the model #, plugged in through pcie 1x just so I could use the Radeon for the Windows VMs (which I haven't got working but I've put that problem to the side for now)
Silverstone 700W 80+ Titanium PSU
Storage drives are plugged in via pcie to SATA adapter. There's one SATA 3 port and three SATA 2 ports on the motherboard.
HDD pool is 3x 4TB Ironwolf drives, RAID-Z1 (one parity)
This has the system dataset
SSD pool is 2x Crucial BX500 1TB drives, mirrored
This is my apps pool and I have a handful of apps running including plex and nextcloud.
Side note, the kill-a-watt says it runs at around 90 - 100W almost constantly. Is that pretty normal or could it be from the oversize PSU? In Reporting, after startup the CPU is usually barely working. The original Dell prebuilt had a 460W, which I still have. Is there any way to isolate the PSU and see how much power the system is actually using vs. pulling from the wall?
Randomly, about once a day but sometimes more, sometimes less, the system stays powered on but becomes unresponsive. The web GUI is not accessible, all apps stop working, and even direct inputs do nothing (I can plug in a keyboard & monitor and the console screen is still up but inputting an option doesn't do anything). The SMB shares also go down, but sometimes the apps go down but the shares are still up, I know this because I set up a backup plex server on my laptop using the shares and sometimes it still works when the TrueNAS Scale plex app is down. When it does this, the only way to reboot is unplug or hold the power button. I've tried legacy and UEFI boot, and I have things not in use like front USB ports disabled where possible. Also, my kill-a-watt at the surge protector shows it drawing power like normal, and the fans still spin. I have not noticed it happening more often at any particular times, like during a file transfer or plex stream. It has done it once in the middle of a stream but usually I find out when I go to access plex or nextcloud, and they don't work.
I commented on another thread with a similar problem, and got the recommendation to replace my boot drive first, so I replaced the single sata SSD with a mirrored mSATA SSD and USB stick. In that process I did a reinstall but reloaded the config. I moved the system dataset to my main HDD "tank" pool. At the time I noticed this happening, I had some more storage pools for testing, so I deleted those and unplugged the drives. I've added more RAM, from 8 up to 16 GB.
Like I said, new to TrueNAS, and I would think there'd be a log file or something but the closest I can find is System Settings -> Advanced -> Save Debug. Would having that help?
Hardware
Everything was received used except for the drives. The motherboard, CPU, half the ram, GPU, all were pulled from a Dell prebuilt.
Motherboard from Dell XPS 8500 (Not sure the model #)
Core i7-3770
16 GB RAM, running at 1600 MHz
- 2x 4GB sticks of Micron PC3-12800U DDR3
- 2x 4GB sticks of G Skill PC3-12800 DDR3
Radeon HD 7570 1 GB
Very old Nvidia GPU, don't know the model #, plugged in through pcie 1x just so I could use the Radeon for the Windows VMs (which I haven't got working but I've put that problem to the side for now)
Silverstone 700W 80+ Titanium PSU
Storage drives are plugged in via pcie to SATA adapter. There's one SATA 3 port and three SATA 2 ports on the motherboard.
HDD pool is 3x 4TB Ironwolf drives, RAID-Z1 (one parity)
This has the system dataset
SSD pool is 2x Crucial BX500 1TB drives, mirrored
This is my apps pool and I have a handful of apps running including plex and nextcloud.
Side note, the kill-a-watt says it runs at around 90 - 100W almost constantly. Is that pretty normal or could it be from the oversize PSU? In Reporting, after startup the CPU is usually barely working. The original Dell prebuilt had a 460W, which I still have. Is there any way to isolate the PSU and see how much power the system is actually using vs. pulling from the wall?