SOLVED Data for UPS is stale

[budmannxx]

Weird, I actually dropped my maxage to 20 and have had nothing. Which CP are you using?

I'm using the CP1500PFCLCD. I get about 1-3 sets of the COMMBAD messages per day.

 

[bloomo]

I'm using the CP1500PFCLCD. I get about 1-3 sets of the COMMBAD messages per day.

Have you tried changing which usb port your UPS is plugged into? Or varying the port field in the UPS settings, try auto, 1.5, etc?

 

[titan_rw]

I'm using the CP1500PFCLCD. I get about 1-3 sets of the COMMBAD messages per day.

I have that exact same UPS, and have never had a COMMBAD message from freenas. Very occasionally I'll get BATTLOW messages, but that's only when load on the UPS is quite high. I need to buy another ups to relax what I've got on the one I have.

 

[SweetAndLow]

I'm using the CP1500PFCLCD. I get about 1-3 sets of the COMMBAD messages per day.

I maybe get those 1 per month. So little I just ignore them. I also have MAXAGE set to 25 but i don't think that will make a difference in your case.

 

[bloomo]

out of interest @budmannxx what motherboard are you on?

 

[budmannxx]

I've got the Supermicro X10SLH-F board. I'll try different USB ports and GUI settings and report back. It'll be a few days obviously, since I'm not getting that many messages now.

 

[budmannxx]

I still haven't been able to test this, sorry. Was hoping 9.3 would fix it, but apparently not. There's some additional discussion here:

https://forums.freenas.org/index.php?threads/25032/

 

[Dmitry Nevozhay]

Hi guys! After executing (9.3release) the commands:
mount -uw
echo "MAXAGE 25">>/etc/local/nut/upsd.conf
mount -ur
the problems with ups are gone... but there is another one:
mv: rename rrd_dir.tar.bz2.24584 to /data/rrd_dir.tar.bz2: Read-only file system
....what's the matter?

 

[Rilo Ravestein]

I have the same problem after following this guide. Getting emails:

Cron <root@nas> /bin/sh /usr/local/sbin/save_rrds.sh
rm: /data/rrd_dir.tar.bz2: Read-only file systemmv: rename rrd_dir.tar.bz2.28209 to /data/rrd_dir.tar.bz2: Read-only file system

and

Cron <root@nas> /bin/sh /usr/local/sbin/save_rrds.sh
rm: /data/rrd_dir.tar.bz2: Read-only file system
mv: rename rrd_dir.tar.bz2.26710 to /data/rrd_dir.tar.bz2: Read-only file system

and so on.

Probably mount -uw and mount -ur broke something.

Created a separate thread here

 

[Rilo Ravestein]

I think this might be caused by omitting the '/' in the commands?

mount -uw /
echo "MAXAGE 25">>/etc/local/nut/upsd.conf
mount -ur /

Just don know how to solve this....

 

[xnaron]

I noticed these in my logs today after setting up a cyberpower ups. From reading this thread the fix is to add MAXAGE (20 or 25) to the upsd.conf file. However this won't survive a reboot. So this is is still an issue and not SOLVED. It would be good if they added the ability to add configuration to the webgui for upsd.conf. There is a section in there in UPS for ups.conf.

These messages are probably harmless however they will be annoying if you have send emails turned on for UPS. That being said I may just configure FreeNAS as a slave to another UPS on my network. They all feed off the same power anyways so it should be ok. Posting this here as it may be a workaround for others as well.

 

[Rilo Ravestein]

You are right. Just some additional info, from this thread:

If you're on 9.3, do not use the mount commands shown in older guides. The boot filesystem changed in 9.3 and it is no longer mounted r/o.

So we should only use:

Code:

echo "MAXAGE 25">>/etc/local/nut/upsd.conf

without the mount commands.

This won't survive a reboot

 

[Rilo Ravestein]

Hmm... I tried this, but still the same problem

 

[Rilo Ravestein]

Anyone else still having probems even when using MAXAGE=25? I just keep getting those 'UPS stale' messages

 

[budmannxx]

Anyone else still having probems even when using MAXAGE=25? I just keep getting those 'UPS stale' messages

Very rarely, but yeah, I see a few of the messages even with MAXAGE=25. Off the top of my head, roughly one per month, if that.

 

[dj_jazzn]

Anyone else still having probems even when using MAXAGE=25? I just keep getting those 'UPS stale' messages

With out the proposed edit to "/etc/local/nut/upsd.conf", I was getting the COMMBAD (and subsequent COMMOK) email notification every 1 to 5 hours. I will be observing how frequently it occurs with the "MAXAGE 25" line addition to /etc/local/nut/upsd.conf.

EDIT

With the proposed edit to "/etc/local/nut/upsd.conf" I was getting the COMMBAD email notification 2-3 times a day and they usually come in pairs.​

END EDIT


Related question for the thread:
After implementing this solution, I get the following message whenever updating a setting in the web GUI:

"Error: attempt to write a readonly database"​

The only way I found to resolve this is to reboot the system, make what ever setting change I am attempting, then reapply the "MAXAGE 25" update to upsd.conf. I would not be too concerned over this on a production system where setting changes are minimal, however during the test and configuration phase it's a bit tedious.

For anyone who has applied this fix, have you experience the same issue? Is it possible to add the MAXAGE 25 line to upsd.conf and and still maintain the ability to make settings changes (with out rebooting).

 

[neo_]

Just a heads up for anyone else having this problem. I've tried editing almost every .conf variable in the NUT folder with no difference. I tried changing MAXAGE, DEADTIME, POLLFREQ, etc... Nothing helped.

What finally fixed the problem is the following two things:

1) Disabling USB3.0 - it is disabled by default in FreeNAS 9.3 but I had it manually enabled in the Tunables with "xhci_load" set to YES. I removed that variable.

2) For the "Port:" drop down menu I manually typed in "auto". Note, I use a generic USB cable with "usbhid-ups" driver.

Then make sure you reboot FreeNAS.

 

[Vanitas]

I'm very new to FreeNAS, and getting the same errors as everyone else.
I don't see where to disable USB 3.0... I don't have anything in my Tunables.
Please advise

 

[Crotalus]

FYI

I bought a new APC battery backup last week and it has the same problem.
BACKUP-UPS NS 1080 Model Number --> BN1080G
It attached to ugen1.5 at usbus1
There is no entry for this on the drop down selection so I used APC ups 2 BACK-UPS XS LCD USB (usbhid-ups)
I changed the MAXAGE to 25 and no more messages have been spiting out. I need to try 20 and see what happens.

FreeNAS-9.3-STABLE-201509022158
ASRock E3C226D2I
Intel(R) Core(TM) i3-4370 CPU @ 3.80GHz
Memory 16295MB ECC

 

[STREBLO]

You are right. Just some additional info, from this thread:

If you're on 9.3, do not use the mount commands shown in older guides. The boot filesystem changed in 9.3 and it is no longer mounted r/o.

So we should only use:

Code:

echo "MAXAGE 25">>/etc/local/nut/upsd.conf

without the mount commands.

This won't survive a reboot

I have the CP1500PFCLCD and i'm also having the stale message.

Are we not supposed to add "MAXAGE 25" to auxiliary parameters in the gui?