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SMART error (FailedReadSmartSelfTestLog) detected on host

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madtulip

Member
Joined
Mar 28, 2015
Messages
53
Hello guys. i keep getting these emails:

"SMART error (FailedReadSmartSelfTestLog) detected on host: nas"
Code:
This message was generated by the smartd daemon running on:

   host name:  nas
   DNS domain: bla@bla.org

The following warning/error was logged by the smartd daemon:

Device: /dev/ada3, Read SMART Self-Test Log Failed

Device info:
WDC WD40EFRX-68WT0N0, S/N:WD-BLABLA, WWN:5-0014ee-BLABLABLA, FW:82.00A82, 4.00 TB

For details see host's SYSLOG.

You can also use the smartctl utility for further investigation.
No additional messages about this problem will be sent.


I get this for all 4 drives every now and then. sometimes all, sometimes only some of them. The HDDs are rather new and im triing to figure out if some have factory faults and need to be replaced or why this errors keep comming. I triied to take a look at the syslogs but could locate it in the filesystem. So i used smartctl "for further investigation".

If anybody with experience could please take a look and tell me whats wrong or what other information you would need? Thanks!

I did run a long scan with smartctl -t long /dev/adaXX and did run smartctl -a /dev/adaXX afterwards resulting in this for HDD0 (i replaced some information with "BLABLABLA").:
Code:
smartctl -a /dev/ada0
smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p12 amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68WT0N0
Serial Number:    WD-BLABLABLA
LU WWN Device Id: 5 0014ee BLABLABLA
Firmware Version: 82.00A82
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Apr 12 08:42:09 2015 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (52380) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 524) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   196   195   021    Pre-fail  Always       -       7200
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       8
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       255
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       8
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       4
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       12
194 Temperature_Celsius     0x0022   127   122   000    Old_age   Always       -       25
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       248         -
# 2  Extended offline    Completed without error       00%       244         -
# 3  Short offline       Completed without error       00%       224         -
# 4  Short offline       Completed without error       00%       200         -
# 5  Short offline       Completed without error       00%       176         -
# 6  Short offline       Completed without error       00%       152         -
# 7  Short offline       Completed without error       00%       128         -
# 8  Short offline       Completed without error       00%       104         -
# 9  Short offline       Completed without error       00%        80         -
#10  Short offline       Completed without error       00%        56         -
#11  Short offline       Completed without error       00%        45         -
#12  Short offline       Completed without error       00%        44         -
#13  Short offline       Completed without error       00%        43         -
#14  Short offline       Completed without error       00%        42         -
#15  Short offline       Completed without error       00%        41         -
#16  Short offline       Completed without error       00%        40         -
#17  Short offline       Completed without error       00%        39         -
#18  Short offline       Completed without error       00%        38         -
#19  Short offline       Completed without error       00%        37         -
#20  Short offline       Completed without error       00%        36         -
#21  Short offline       Completed without error       00%        35         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

HDD1 (same hardware, ill paste only the last parts):
Code:
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   195   194   021    Pre-fail  Always       -       7241
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       8
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       256
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       8
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       4
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       12
194 Temperature_Celsius     0x0022   126   121   000    Old_age   Always       -       26
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       248         -
# 2  Extended offline    Completed without error       00%       245         -
# 3  Short offline       Completed without error       00%       224         -
# 4  Short offline       Completed without error       00%       200         -
# 5  Short offline       Completed without error       00%       176         -
# 6  Short offline       Completed without error       00%       152         -
# 7  Short offline       Completed without error       00%       128         -
# 8  Short offline       Completed without error       00%       104         -
# 9  Short offline       Completed without error       00%        80         -
#10  Short offline       Completed without error       00%        56         -
#11  Short offline       Completed without error       00%        45         -
#12  Short offline       Completed without error       00%        44         -
#13  Short offline       Completed without error       00%        43         -
#14  Short offline       Completed without error       00%        42         -
#15  Short offline       Completed without error       00%        41         -
#16  Short offline       Completed without error       00%        40         -
#17  Short offline       Completed without error       00%        39         -
#18  Short offline       Completed without error       00%        38         -
#19  Short offline       Completed without error       00%        37         -
#20  Short offline       Completed without error       00%        36         -
#21  Short offline       Completed without error       00%        35         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


HDD2 (same hardware, ill paste only the last parts):
Code:
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   198   198   021    Pre-fail  Always       -       7083
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       8
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       256
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       8
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       4
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       12
194 Temperature_Celsius     0x0022   126   120   000    Old_age   Always       -       26
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       248         -
# 2  Extended offline    Completed without error       00%       244         -
# 3  Short offline       Completed without error       00%       224         -
# 4  Short offline       Completed without error       00%       200         -
# 5  Short offline       Completed without error       00%       176         -
# 6  Short offline       Completed without error       00%       152         -
# 7  Short offline       Completed without error       00%       128         -
# 8  Short offline       Completed without error       00%       104         -
# 9  Short offline       Completed without error       00%        80         -
#10  Short offline       Completed without error       00%        56         -
#11  Short offline       Completed without error       00%        45         -
#12  Short offline       Completed without error       00%        44         -
#13  Short offline       Completed without error       00%        43         -
#14  Short offline       Completed without error       00%        42         -
#15  Short offline       Completed without error       00%        41         -
#16  Short offline       Completed without error       00%        40         -
#17  Short offline       Completed without error       00%        39         -
#18  Short offline       Completed without error       00%        38         -
#19  Short offline       Completed without error       00%        37         -
#20  Short offline       Completed without error       00%        36         -
#21  Short offline       Completed without error       00%        35         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


HDD3 (same hardware, ill paste only the last parts):
Code:
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   195   195   021    Pre-fail  Always       -       7216
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       8
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       256
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       8
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       4
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       13
194 Temperature_Celsius     0x0022   126   122   000    Old_age   Always       -       26
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       248         -
# 2  Extended offline    Completed without error       00%       244         -
# 3  Short offline       Completed without error       00%       224         -
# 4  Short offline       Completed without error       00%       200         -
# 5  Short offline       Completed without error       00%       176         -
# 6  Short offline       Completed without error       00%       152         -
# 7  Short offline       Completed without error       00%       128         -
# 8  Short offline       Completed without error       00%       104         -
# 9  Short offline       Completed without error       00%        80         -
#10  Short offline       Completed without error       00%        56         -
#11  Short offline       Completed without error       00%        45         -
#12  Short offline       Completed without error       00%        44         -
#13  Short offline       Completed without error       00%        43         -
#14  Short offline       Completed without error       00%        42         -
#15  Short offline       Completed without error       00%        41         -
#16  Short offline       Completed without error       00%        40         -
#17  Short offline       Completed without error       00%        38         -
#18  Short offline       Completed without error       00%        38         -
#19  Short offline       Completed without error       00%        37         -
#20  Short offline       Completed without error       00%        36         -
#21  Short offline       Completed without error       00%        35         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
9,145
Post your system specs and the version of FreeNAS you are running, might help narrow the cause or allow us to make a suggestion. The drives look fine, could be the SATA cables you are using.
 

Ericloewe

Not-very-passive-but-aggressive
Moderator
Joined
Feb 15, 2014
Messages
17,460
Are you idling the drives and setting smartctl to "don't wake up drives to read SMART data"?
 

Robert Trevellyan

Pony Wrangler
Joined
May 16, 2014
Messages
3,778
"SMART error (FailedReadSmartSelfTestLog) detected on host: nas"
<wildspeculation>
This looks like a failure by FreeNAS to read the SMART data, which makes me wonder whether you have any power saving settings for your drives, and what you have for Power Mode in your SMART Service settings.
</wildspeculation>

... but I see Eric beat me to it.
 

madtulip

Member
Joined
Mar 28, 2015
Messages
53
The hardware is basically the mini they sell on this side with anoder case (node 304 and) and PSU (360W seasonic G-360). 4*4TB WD Red drives as you can see above. Booted from mirrored 8GB USB Sticks (I didnt get this SATA Memory Stick from the mini).

Services->Smart->Powermode is on Never-Check Devices regardless of its power mode.

I also can not remember and wouldnt have set any energy saving options anywhere. Maybe there are some in the Bios by default? In the bios i mainly only changes a smart enabled option to on if i remember correctly (no screen attached and IPMI due to java not currently working).

I do the smart short tests every hour and the above error is rare. Happens every few days so far. Might be during some overload conditions while still moveing data on the box or so? not sure. Anyway it would be nice to knwo what it is.
 

Robert Trevellyan

Pony Wrangler
Joined
May 16, 2014
Messages
3,778
I also can not remember and wouldnt have set any energy saving options anywhere.
The settings are in Storage | View Disks, but if you didn't set them then they should remain unset.
I do the smart short tests every hour and the above error is rare.
Are you running hourly SMART tests (Tasks), or are you just checking the SMART data hourly (Services)? Hourly SMART tests is probably too frequent, partly because drives have limited space for SMART test history and partly because the tests do put some stress on a drive. Weekly short tests is probably more appropriate, but opinions differ.
 

madtulip

Member
Joined
Mar 28, 2015
Messages
53
The settings are in Storage | View Disks, but if you didn't set them then they should remain unset.

Are you running hourly SMART tests (Tasks), or are you just checking the SMART data hourly (Services)? Hourly SMART tests is probably too frequent, partly because drives have limited space for SMART test history and partly because the tests do put some stress on a drive. Weekly short tests is probably more appropriate, but opinions differ.

- power management is disabled.

- my information was incorrect. i did the short test by task once a day. i did set it to once a week now and did set the long test once a month now.
 

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
9,145
It is very clear from your postings that the drives are conducting a short test once a day and an extended test periodically. Not sure why folks are asking about the power modes when the data is in the drive SMART data.

Did you change out the SATA cable as I suggested? This is most likely your problem, and what I'm saying is there is no other indication the drive has failed so the cable is the most suspect hardware.
You also didn't post your system specs which if it isn't the SATA cable, that info may assist us to help you.
 

Ericloewe

Not-very-passive-but-aggressive
Moderator
Joined
Feb 15, 2014
Messages
17,460
It is very clear from your postings that the drives are conducting a short test once a day and an extended test periodically. Not sure why folks are asking about the power modes when the data is in the drive SMART data.

Did you change out the SATA cable as I suggested? This is most likely your problem, and what I'm saying is there is no other indication the drive has failed so the cable is the most suspect hardware.
You also didn't post your system specs which if it isn't the SATA cable, that info may assist us to help you.

In my defense, the LCC/Power Cycle Count ratio is ambiguous in this case.

In any case, the SATA cable is a quick and easy troubleshooting step that never hurts.
 

madtulip

Member
Joined
Mar 28, 2015
Messages
53
Changing the cables and setting back the small smart test intervall to daily for further tracking of the issue.

Do you need anything else apart from theese specs?
----- C2750D4I -----
http://www.asrockrack.com/general/productdetail.asp?Model=C2750D4I#Specifications

----- Node304 -----
http://www.fractal-design.com/home/product/cases/node-series/node-304-black

----- 2*8GB CT102472BD160B -----
https://www.alternate.de/Crucial/DI...itsspeicher/html/product/1099717?event=search

----- 4* 4TB WD40EFRX-----
http://www.wdc.com/global/products/specs/?driveID=1324&language=1

----- PSU 360W -----
http://www.seasonicusa.com/G-series-360.htm

----- OS -----
FreeNAS-9.3-STABLE-201503270027
 

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
9,145
Specs look fine, what about the boot device? Although I doubt it is suspect at all.

To test for your failure I'd recommend conducting a long test nightly if you can swing it for at least 2 weeks, then roll back to short tests daily and long tests either weekly or whatever you like. I like weekly but I don't have a lot of activity either. I still think it's the cable.
 
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