CyberPower CP550SLG / CP550HGa

[daniep3]

Wondering if anyone has been able to get one of these UPS's working? None of the CyberPower drivers that I have tried worked except the CPS 400e (usbhid-ups) which worked once, powered the system down correctly but when I started the system up again I am back to the same connect failed: connection failure: connection refused message.
FreeNAS-11.1-U5
Running upsd -DD reports the following;

Network UPS Tools upsd 2.7.4
0.000000 fopen /var/db/nut/upsd.pid: No such file or directory
0.000362 listening on 127.0.0.1 port 3493
0.000706 Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory
0.000735 /usr/local/etc/nut/cmdvartab not found - disabling descriptions
0.000783 user_add_action: adding 'login' for upsmon
0.000797 user_add_action: adding 'master' for upsmon
0.000812 user_add_action: adding 'fsd' for upsmon
0.000840 mainloop: polling 1 filedescriptors
0.832321 Connect from 127.0.0.1
0.832379 mainloop: polling 2 filedescriptors
0.832419 write: [destfd=5] [len=3] [OK]
0.832443 mainloop: polling 2 filedescriptors
0.832470 write: [destfd=5] [len=3] [OK]
0.832490 mainloop: polling 2 filedescriptors
0.832615 User upsmon@127.0.0.1 logged into UPS [ups]
0.832653 write: [destfd=5] [len=3] [OK]
0.832678 mainloop: polling 2 filedescriptors
0.832747 write: [destfd=5] [len=18] [OK MASTER-GRANTED]
0.832773 mainloop: polling 2 filedescriptors
0.832860 write: [destfd=5] [len=25] [ERR DRIVER-NOT-CONNECTED]
0.832886 mainloop: polling 2 filedescriptors
2.853537 mainloop: no data available
2.853627 mainloop: polling 2 filedescriptors
4.902112 mainloop: no data available
4.902247 mainloop: polling 2 filedescriptors

I don't have much nix experience and any help would be appreciated.

 

[BigDave]

None of the CyberPower drivers that I have tried worked except the CPS 400e (usbhid-ups) which worked once

according to this Network UPS Tools page, this model should work with that usbhid-ups driver.
Check your copy of the User Guide and make sure you FreeNAS is configured properly.
Other than that, with the info you have provided, we have no way to help out.

 

[daniep3]

Thanks for your reply BigDave. I saw the page you linked and that is what led me to try the usbhid-ups driver. It is a slightly different model (HG vs mine which is HGa). I believe my FreeNAS is configured properly as a am able to get an old CyberPower 1000AVR working with my test system. What other information can I give you that would help troubleshoot this?