Register for the iXsystems Community to get an ad-free experience and exclusive discounts in our eBay Store.

CIFS Drive not showing in Windows 10

Western Digital Drives - The Preferred Drives of FreeNAS and TrueNAS CORE
Status
Not open for further replies.

villo

Junior Member
Joined
Apr 3, 2015
Messages
19
Hi - for the last few days I've been having issues with my mounted shared drive not showing in Windows 10. I'm not able to establish whether the root cause of this issue is within my local PC, or the FreeNAS server configuration so would appreciate if anyone could provide a few basic steps that would help me troubleshoot.

SYMPTOM:
Shared Drive not available in Windows. When attempting to access a drive that was previously mounted, Windows reports that the drive cannot be found.

Troubleshooting Steps Attempted so far:
  • Unmounted shared drive in Windows successfuly and attempted to re-mount it by using the "Map Network Drive" option, and then typing \\freenas\Microserver in the "Folder" field, this produces an error message stating that Windows Can't Access this location
  • Pinging the IP address of the server from Windows CMD is successful - all packets are returned
  • Re-starting the server did not help
  • Re-starting the SMB service did not help
  • I am able to successfully connect to the server from my local PC via SSH, and view the contents/directory structure
  • I am running Plex, and the DLNA network location does show in Windows and I can access certain files through that
This is my FreeNAS config:

System Information
Hostname freenas.local Edit
Build FreeNAS-9.10.2-U2 (e1497f2)
Platform AMD Turion(tm) II Neo N54L Dual-Core Processor
Memory 16225MB

Any help is appreciated
 

anodos

Sambassador
iXsystems
Joined
Mar 6, 2014
Messages
7,286
Unmounted shared drive in Windows successfuly and attempted to re-mount it by using the "Map Network Drive" option, and then typing \\freenas\Microserver in the "Folder" field, this produces an error message stating that Windows Can't Access this location
Have you tried \\<ip of server>\<share>?
 

villo

Junior Member
Joined
Apr 3, 2015
Messages
19
Thanks I tried that but it's unable to find the share - same error as when typing the share name.
 

villo

Junior Member
Joined
Apr 3, 2015
Messages
19
UPDATE: Reinstalled Windows on PC, now I'm able to see FREENAS in Networks, but still unable to access the actual directories. I can see "homes" directory under FREENAS but have no idea where that's coming from
 

Attachments

villo

Junior Member
Joined
Apr 3, 2015
Messages
19
OK another update, disabling "Use as home share option" in Freenas solved the problem. I think I enabled that earlier when I was troubleshooting the issue.

So basically, all this time, the problem was in the local PC - it would have been good to have some troubleshooting steps that would help identify this being a local PC issue.
 

Attachments

JAWhitehead

Newbie
Joined
Oct 8, 2017
Messages
1
OK another update, disabling "Use as home share option" in Freenas solved the problem. I think I enabled that earlier when I was troubleshooting the issue.

So basically, all this time, the problem was in the local PC - it would have been good to have some troubleshooting steps that would help identify this being a local PC issue.

Where would one find this?
 
Status
Not open for further replies.
Top