Inexpensive large laptop drives for FreeNAS

[FreeNASBob]

Why do you say that? Hard drive manufacturers have almost always differentiated OEM drives from retail drives.

Toshiba advertises that ALL of their 2.5" mobile storage products have a three-year warranty.

It isn't rocket science.

I'm not sure what I did to tick you off, but it wasn't intended to do so.

 

[jgreco]

Read page two of that link. You have an OEM product, and Toshiba explicitly states that their warranty does not cover that.

What annoys me is when I keep saying something that is 100% correct and people cannot be arsed to listen and even go so far as to post a link that supports what I am saying while they try to make it say something else.

 

[FreeNASBob]

Read page two of that link. You have an OEM product, and Toshiba explicitly states that their warranty does not cover that.

I think you are getting confused. First, the second page doesn't say anything about OEM products, but rather components of "another device" and specifically excludes Toshiba-branded housings. The word "OEM" doesn't even appear in that document, nor does the phrase it represents. Second, we're not even talking about what I have. We're talking about Toshiba's warranty on bare hard drives, which by definition would not be components of another device.

What annoys me is when I keep saying something that is 100% correct and people cannot be arsed to listen and even go so far as to post a link that supports what I am saying while they try to make it say something else.

Then you have no reason to be annoyed since what you keep saying is not 100% correct.

 

[jgreco]

I think you are getting confused. First, the second page doesn't say anything about OEM products, but rather components of "another device" and specifically excludes Toshiba-branded housings. The word "OEM" doesn't even appear in that document, nor does the phrase it represents. Second, we're not even talking about what I have. We're talking about Toshiba's warranty on bare hard drives, which by definition would not be components of another device.

Then you have no reason to be annoyed since what you keep saying is not 100% correct.

Uh huh. An "OEM" drive is a drive provided to a manufacturer for inclusion in another device or product. They typically have different warranty policies because the drive manufacturer expects the device manufacturer to be providing the overall warranty, and the drive manufacturer's liability is defined by the sale contract between the drive manufacturer and the device manufacturer. In some cases the drive manufacturer will refuse to honor warranty to random end users and will refer you back to the device manufacturer to handle warranty servicing, in which case you've voided your warranty because you shucked the shell and used the bare drive.

The fact that the Toshiba warranty policy doesn't mention the letters "OEM" is irrelevant.

But you know what, never mind all that, I don't care to explain the obvious anymore. Here you go, the answer you WANT:

"You're right. You obviously have a three year warranty. The Toshiba warranty validator is lying to you and I have shit for brains."

Enjoy your three year warranty and have a nice life. Let us know how those post-1-year warranty claims go.

 

[joeschmuck]

I agree, the hard drive manufacturers would have no issue tracking by model/serial number the warranty period. I'm sure it's all automated to a point.

 

[jgreco]

You'd kind of expect that there wouldn't be a way to circumvent a one year warranty on the external drive merely by pulling it apart...