TrueNAS12.0-U6.1 Pool offline

[misterpele]

I have a TrueNAS server I use at home and was working fine until last night. I got an error my Pool went offline.

I have 32 GIG RAM. 8 Hard drives ZFS Pool.
MY CPU is a Ryzen 7 2700X

When I look at pools it says offline and gives me a chance to export/disconnect.

Zpool status just gives me boot-ool and da0p2 both online
When I do a smartctl -a on them there seems to be no errors.

I will provide anything else that is needed.

My big question is, is everything in that pool lost?

 

[NugentS]

What hardware are you using - all of it. Also Scale or Core. How are the disks connected to the motherboard, onboard SATA, USB, HBA what. Basically complete details please.

Output of zpool status -v in code tags
Output of glabel status (if core) in code tags
smartctl --scan in code tags

Do you have backups?

 

[misterpele]

I am using Core. The Disks are connected to the Motherboard SATA.

Here is the zpool and the glabel.
for smartctl do you want the smartctl /a /dev/ada1, etc ? If so I will do that next, if it needs to be different please advise.

Backups were supposed to be on but none are there.

 

[misterpele]

Also my boot drive is a 256 GB SATA drive.

And thank you very much for your time.

 

[NugentS]

In code tags please - use Putty to log into the server and copy and paste from there
smartctl --scan is what I asked for please, in code tags

I will also repeat "What hardware are you using - all of it."

 

[misterpele]

In code tags please - use Putty to log into the server and copy and paste from there
smartctl --scan is what I asked for please, in code tags

I will also repeat "What hardware are you using - all of it."

The hardware I am using is
8 12TB SATA harddives 5 Toshiba, 3 Seagate connected to motherboard
1 256 NVMe for Boot drive
2700 AMD Ryzen
TUF Motherboard x570-plus
600w cool master power supply
some cheap graphics card
TrueNAS CORE 12.0-u6.1
32 GB RAM

 

[misterpele]

I am in via putty. I didn't have the admin login clicked.
Not sure what you want typed after smartctl with what I have shown.

 

[misterpele]

The hard drives are
Toshiba HDWG21CXZSTA N300 12TB
Seagate IronWolf Pro 12TB NAS

 

[misterpele]

Not sure this makes a difference, but I still see The name and path I gave it in Sharing-WindowShares.

 

[NugentS]

I am in via putty. I didn't have the admin login clicked.
Not sure what you want typed after smartctl with what I have shown.

"smartctl --scan" is what I am looking for

And with putty you can copy and paste a lot easier and then insert into code tags in this forum so its easy to read - no photos please

Whilst in putty type "ls /mnt". Can you see the pool name there or not. If you can cd further into the folder structure and check if your data is there or not.
---------------------
Your boot drive is da0
Your other drives seem to be listed as ada implying that they are on something different to the da0 of the boot pool - that they are connected differently. Also the motherboard has 8 SATA Ports to which you appear to have attached 9 disks plus an nvme drive
Also you have nvd0 which you haven't mentioned in your spec - whats that used for? Is that the boot disk?
You also don't mention how you disks are organised. 12 * Individual pools? RAIDZ1, Z2, Mirrors, stripes

Look at the spec in my signature and produce something similar

 

[misterpele]

Running smartctl --scan

Code:

 root@truenas[~]# smartl --scan
zsh: command not found: smartl
root@truenas[~]# smartctl --scan
/dev/ada0 -d atacam # /dev/ada0, ATA device
/dev/ada1 -d atacam # /dev/ada1, ATA device
/dev/ada2 -d atacam # /dev/ada2, ATA device
/dev/ada3 -d atacam # /dev/ada3, ATA device
/dev/ada4 -d atacam # /dev/ada4, ATA device
/dev/ada5 -d atacam # /dev/ada5, ATA device
/dev/ada6 -d atacam # /dev/ada6, ATA device
/dev/ada7 -d atacam # /dev/ada7, ATA device
/dev/nvme0 -d nvme # /dev/nvme0, NVMe device
root@truenas[~]# smartctl --scan
 

When running ls /mnt

Code:

root@truenas[~]# ls /mnt
md_size
root@truenas[~]#

I was using RaidZ2 for my pool.
I boot from NVME

 

[misterpele]

Any more information needed from me?
Anyone have any suggestions?

Thank you in advance.

 

[NugentS]

Well you could try answering the previous questions

 

[NugentS]

Oh and what happens if you type "zpool import" at the command line?

 

[misterpele]

Well you could try answering the previous questions

I thought I did. I copy and pasted what Putty gave me. If I am missing anything please tell me and I will re-run it.

 

[misterpele]

Oh and what happens if you type "zpool import" at the command line?

Code:

root@truenas[~]# zpool import
   pool: boot-pool
     id: 13527221736826440511
  state: ONLINE
 action: The pool can be imported using its name or numeric identifier.
 config:

        boot-pool   ONLINE
          nvd0p2    ONLINE

   pool: MainNAS
     id: 3498190718808128795
  state: ONLINE
 action: The pool can be imported using its name or numeric identifier.
 config:

        MainNAS                                         ONLINE
          raidz2-0                                      ONLINE
            gptid/156864e2-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/15d02660-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/15bb2646-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/15e4ae7c-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/15f8f663-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/16430264-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/162834a9-832a-11ec-8e9c-a85e4550970d  ONLINE
            gptid/16837624-832a-11ec-8e9c-a85e4550970d  ONLINE
root@truenas[~]#

 

[HoneyBadger]

zpool import MainNAS please

 

[NugentS]

Looks to me like you can type zpool import MainNAS which should just import the pool

@HoneyBadger - you just got in front of me

 

[misterpele]

I ran that and it seemed to run well. I hit esc by accident so can't copy and paste what it said. but in the GUI in snapshots it now shows MainNAS.

Sorry to be such a nag. What would be the next step with this?

FYI i tried to re-run the zpool import MainNAS and it says pool exists with that name (so I think that is good)

Code:

zpool import gave me this:
root@truenas[~]# zpool import
   pool: boot-pool
     id: 13527221736826440511
  state: ONLINE
 action: The pool can be imported using its name or numeric identifier.
 config:

        boot-pool   ONLINE
          nvd0p2    ONLINE
root@truenas[~]#

 

[NugentS]

If its imported the pool, then you are finished.
Does the pool exist?