Blog TrueNAS Enterprise Again Named a Gartner Peer Insights™ Customers’ Choice for Primary Storage in 2024

Mar 25, 2021
Thank You iX Customers! We are honored that for the second consecutive year, iXsystems and our product TrueNAS Enterprise have been named a North America Customers’ Choice in the Gartner Peer Insights™ Voice of the Customer Report for Primary Storage.

This repeated recognition was made possible by TrueNAS Enterprise customers investing their time to share their experiences on Gartner Peer Insights™ and further cements TrueNAS’ position as among the top of the category in the Enterprise Storage Market. Our focus is to make our users and customers successful. It is encouraging to see TrueNAS Enterprise improve its already high ratings, and we are also grateful for our Enterprise community whose shared experiences led to this recognition.

Five star ratings were received from 85% of the Gartner Peer Insight reviews of TrueNAS in 2023 This puts TrueNAS Enterprise’s overall rating at 4.9 out of 5.0 stars! When it comes to specific categories, like Product Capabilities, Deployment Experience, Support Experience, and Sales Experience, we’ve maintained impressive ratings of 4.9 and 4.8 stars. The full report can be accessed at (Gartner Subscription Required).

Ratings Review

As a universal data platform, TrueNAS Enterprise earns top-ratings for multiple storage categories. We look forward to competing in the Primary Storage category for years to come, aiming to secure a GPI Customers’ Choice three-peat in 2025. We also look forward to making a strong debut in the forthcoming Voice of the Customer Report for “Distributed File Systems and Object Storage” later in 2024.

TrueNAS Enterprise once again received higher scores than Dell EMC, HPE, and NetApp offerings for Primary Storage. It’s also worth noting that while some of the comparable products in the Primary Storage category offer only block storage, TrueNAS is a universal data platform that gives customers the choice of block, file, and object storage interfaces as well as applications. Organizations of all sizes, including large Enterprise are among those who rated TrueNAS Enterprise 4.9 stars.

Multi-billion dollar Telecommunications company:

“The switch to TrueNAS was unbelievably easy and overall, I wished it happened sooner. Simple and straightforward experience. We were able to go in with requirements and know quickly if the solution offered was going to be able to meet our requirements. A lot of options are available out of the box that comparable products charge for.”

Government organization in the United States:

“Simple, Fast, And Productive. Communications were clear and concise. Getting the correct solution was simple and did not involve upsells to unneeded products. The responsiveness of the interfaces make it a breeze to make changes or review system configurations. Most configurations are easy to perform.”

$250M mid-sized Service Provider company:

Easy To Use And Stable Storage Solution. Purchasing was straightforward. Pricing is reasonable. Customer support is quick and knowledgeable. The devices are stable and easy to set up. Our needs were understood, and appropriate product options were presented. Setup was almost plug and play, this made it very easy to integrate and migrate off our old hardware.”

These reviews are just a sample of reviews including all TrueNAS Enterprise appliance, with reviews for the new F-Series introduces in forthcoming:

A sincere thanks to all the customers of all sizes and industries who made this recognition possible. We invite all to read more about this Gartner award here and see what other customers are saying about their TrueNAS Enterprise experiences on Gartner Peer Insights.

Gartner, Voice of the Customer for Primary Storage, Peer Contributors, 23, February 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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