SMART bugs since system update

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R

ram

Cadet
Joined
Jul 31, 2015
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Hello,
I updated FreeNAS system a few days ago, at this time I also activated the periodical SMART inspections.
My hard drives are
5 x Western Digital WD30EFRX Red 3TB (RAID-Z2)
1 x Seagate Archive HDD v2 8TB

the rest of the hardware is a HP MicroServer N36L (8 GB RAM).

Unfortunately I now get daily critical warning messages. I'm not sure where this comes from.

From the FreeNAS overview page:
KRITISCH: Device: /dev/ada4, Read SMART Error Log Failed
KRITISCH: Device: /dev/ada4, failed to read SMART Attribute Data
KRITISCH: Device: /dev/ada2, Self-Test Log error count increased from 0 to 1
Click to expand...

smartctl of /dev/ada2

Code:
~# smartctl -a /dev/ada2
smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p16 amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red (AF)
Device Model:     WDC WD30EFRX-68EUZN0
Serial Number:    WD-WMC4N1076300
LU WWN Device Id: 5 0014ee 6040455e9
Firmware Version: 80.00A80
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Aug  1 12:00:30 2015 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:         (40680) seconds.
Offline data collection
capabilities:             (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     ( 408) minutes.
Conveyance self-test routine
recommended polling time:     (   5) minutes.
SCT capabilities:           (0x703d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   178   176   021    Pre-fail  Always       -       6100
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       53
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   082   082   000    Old_age   Always       -       13681
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       53
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       45
193 Load_Cycle_Count        0x0032   001   001   000    Old_age   Always       -       740610
194 Temperature_Celsius     0x0022   119   114   000    Old_age   Always       -       31
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       1

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     13672         204275648
# 2  Short offline       Completed without error       00%        38         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


smartctl of Seagate v2 Archive HDD 8 TB
Code:
~# smartctl -a /dev/ada4
smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p16 amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST8000AS0002-1NA17Z
Serial Number:    Z8406KXS
LU WWN Device Id: 5 000c50 07b7fc021
Firmware Version: AR13
User Capacity:    8,001,563,222,016 bytes [8.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5980 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Aug  1 12:01:12 2015 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Warning! SMART Attribute Data Structure error: invalid SMART checksum.
Read SMART Thresholds failed: Input/output error

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Total time to complete Offline 
data collection:         (    0) seconds.
Offline data collection
capabilities:             (0x00)     Offline data collection not supported.
SMART capabilities:            (0x0000)    Automatic saving of SMART data                    is not implemented.
Error logging capability:        (0x00)    Error logging supported.
                    General Purpose Logging supported.
SCT capabilities:           (0x30a5)    SCT Status supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 3162
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
255 Unknown_Attribute       0x373f   200   016   ---    Pre-fail  Always       -       69269232549888
 32 Unknown_Attribute       0x2020   032   032   ---    Old_age   Offline      -       82687521601568
 83 Unknown_Attribute       0x0658   123   039   ---    Old_age   Offline      -       56355641622643
 32 Unknown_Attribute       0x2020   032   084   ---    Old_age   Offline      -       91466432524371
 48 Unknown_Attribute       0x3230   048   049   ---    Old_age   Offline      -       35395753361709
 32 Unknown_Attribute       0x2020   032   032   ---    Old_age   Offline      -       35322350018592
 32 Unknown_Attribute       0x2020   032   032   ---    Old_age   Offline      -       550026354720
 16 Unknown_Attribute       0x3f00   000   016   ---    Old_age   Offline      -       280775165541372
255 Unknown_Attribute       0x000f   000   007   ---    Pre-fail  Always       -       131943408599808
120 Unknown_Attribute       0x7800   000   000   ---    Old_age   Offline      -       0
 68 Unknown_Attribute       0xf000   003   031   ---    Old_age   Offline      -       109390152887040
105 Unknown_Attribute       0x4134   188   099   ---    Old_age   Offline      -       238052190486369
 32 Unknown_Attribute       0x0220   000   064   ---    Old_age   Offline      -       6940667217921
 10 Spin_Retry_Count        0x003c   000   060   ---    Old_age   Offline      -       134217728
132 Unknown_Attribute       0x0001   139   008   ---    Pre-fail  Offline      -       128
255 Unknown_Attribute       0xbd00   239   000   ---    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

Selective Self-tests/Logging not supported


zpool status
Code:
~# zpool status

  pool: bpool

 state: ONLINE

  scan: none requested

config:


NAME                                          STATE     READ WRITE CKSUM

bpool                                         ONLINE       0     0     0

  gptid/04bebf57-32cd-11e5-bbc2-6805ca1b4fa6  ONLINE       0     0     0


errors: No known data errors


  pool: freenas-boot

 state: ONLINE

status: One or more devices are configured to use a non-native block size.

Expect reduced performance.

action: Replace affected devices with devices that support the

configured block size, or migrate data to a properly configured

pool.

  scan: scrub repaired 0 in 0h1m with 0 errors on Sun Jul 12 03:46:11 2015

config:


NAME        STATE     READ WRITE CKSUM

freenas-boot  ONLINE       0     0     0

  mirror-0  ONLINE       0     0     0

    da0p2   ONLINE       0     0     0  block size: 512B configured, 8388608B native

    da1p2   ONLINE       0     0     0


errors: No known data errors


  pool: naspool

 state: ONLINE

status: Some supported features are not enabled on the pool. The pool can

still be used, but some features are unavailable.

action: Enable all features using 'zpool upgrade'. Once this is done,

the pool may no longer be accessible by software that does not support

the features. See zpool-features(7) for details.

  scan: scrub repaired 0 in 14h33m with 0 errors on Sun Jun 28 14:34:15 2015

config:


NAME                                            STATE     READ WRITE CKSUM

naspool                                         ONLINE       0     0     0

  raidz2-0                                      ONLINE       0     0     0

    gptid/2ac3e730-df5b-c4c3-905b-a78dedb9bc87  ONLINE       0     0     0

    gptid/65d27b4d-cdb0-a063-964a-dff6df744e43  ONLINE       0     0     0

    gptid/0cabf044-ea4f-8140-b179-c585b5b9b589  ONLINE       0     0     0

    gptid/8a16f35f-4cbd-b368-f186-a152a44021bc  ONLINE       0     0     0

    gptid/09917131-9964-cb6d-e163-c365b8a534d1  ONLINE       0     0     0


errors: No known data errors
 
Ericloewe

Ericloewe

Server Wrangler
Moderator
Joined
Feb 15, 2014
Messages
20,194
ada2 failed the SMART test. That's a big problem. It's not a bug, it's a dying drive. But you haven't even been monitoring the drive, it has two SMART tests for 13k+ power-on hours!

As for the Seagate drive, it could be a bad drive, bad controller or a smartctl bug. Not nearly enough information.
 
R

ram

Cadet
Joined
Jul 31, 2015
Messages
5
Interesting link. Thank you.
All of my WD Red have around ~740K load cycles.
Then the whole pool needs to be replaced...:(
 
R

ram

Cadet
Joined
Jul 31, 2015
Messages
5
Yes, there are under warranty.
I first have to backup the pool. I bought another Seagate Archive 8TB but there are similar errors in SMART. Are they normal?

Code:
smartctl -a /dev/ada5

smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p16 amd64] (local build)

Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org


=== START OF INFORMATION SECTION ===

Model Family:     Seagate Archive HDD

Device Model:     ST8000AS0002-1NA17Z

Serial Number:    Z8406YFV

LU WWN Device Id: 5 000c50 07bae2b3b

Firmware Version: AR13

User Capacity:    8,001,563,222,016 bytes [8.00 TB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    5980 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b

SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Thu Aug  6 09:38:20 2015 CEST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled


Warning! SMART Attribute Data Structure error: invalid SMART checksum.

Read SMART Thresholds failed: Input/output error


=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED


General SMART Values:

Offline data collection status:  (0x00) Offline data collection activity

                                        was never started.

                                        Auto Offline Data Collection: Disabled.

Total time to complete Offline 

data collection:                (    0) seconds.

Offline data collection

capabilities:                    (0x00)         Offline data collection not supported.

SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.

Error logging capability:        (0x00) Error logging supported.

                                        General Purpose Logging supported.

SCT capabilities:              (0x30a5) SCT Status supported.

                                        SCT Data Table supported.


SMART Attributes Data Structure revision number: 3162

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

255 Unknown_Attribute       0x373f   200   016   ---    Pre-fail  Always       -       69269232549888

 32 Unknown_Attribute       0x2020   032   032   ---    Old_age   Offline      -       98080684390432

 86 Unknown_Attribute       0x0646   123   039   ---    Old_age   Always       -       56355641622643

 32 Unknown_Attribute       0x2020   032   084   ---    Old_age   Offline      -       91466432524371

 48 Unknown_Attribute       0x3230   048   049   ---    Old_age   Offline      -       35395753361709

 32 Unknown_Attribute       0x2020   032   032   ---    Old_age   Offline      -       35322350018592

 32 Unknown_Attribute       0x2020   032   032   ---    Old_age   Offline      -       550026354720

 16 Unknown_Attribute       0x3f00   000   016   ---    Old_age   Offline      -       280775165541372

255 Unknown_Attribute       0x000f   000   007   ---    Pre-fail  Always       -       131943408599808

120 Unknown_Attribute       0x7800   000   000   ---    Old_age   Offline      -       0

 68 Unknown_Attribute       0xf000   003   031   ---    Old_age   Offline      -       109390152887040

105 Unknown_Attribute       0x4134   188   099   ---    Old_age   Offline      -       238052190486369

 32 Unknown_Attribute       0x0220   000   064   ---    Old_age   Offline      -       6940667217921

 10 Spin_Retry_Count        0x003c   000   060   ---    Old_age   Offline      -       134217728

132 Unknown_Attribute       0x0001   139   008   ---    Pre-fail  Offline      -       128

255 Unknown_Attribute       0xbd00   239   000   ---    Old_age   Offline      -       0


SMART Error Log Version: 1

No Errors Logged


SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Extended offline    Aborted by host               90%         9         -


Selective Self-tests/Logging not supported
 
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