Plugins will not appear in tree

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enigma2060

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Joined
Aug 25, 2014
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I'm attempting to install CrashPlan, it shows as ver 3.6.3 After installation completes crashplan never appears under the Plugins section of the tree. Therefore I cannot proceed with the Java portion. Also the service will not start. This issue is not just isolated to crashplan but any plugin i attempt to install. Simply put, no plugin will install. First i did an upgrade, thinking it would resolve this, when it did not I did a full install from scratch.
FreeNas ver (was 9.2.1.5) upgraded to 9.3

what log files can I pull to find what is in the way?

any info is appreciated.
 

Fuganater

Patron
Joined
Sep 28, 2015
Messages
477
Did you upload it or install from the catalog?
 

enigma2060

Cadet
Joined
Aug 25, 2014
Messages
5
I installed from Catalog Available. Crashplan shows up in the Installed tab but will not start and does not appear in the tree.
 
D

dlavigne

Guest
What error do you get when you try to start it? Anything in /var/log/messages?
 

enigma2060

Cadet
Joined
Aug 25, 2014
Messages
5
Here is what I see
 

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enigma2060

Cadet
Joined
Aug 25, 2014
Messages
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from /var/log/messages

Oct 25 09:55:16 freenas manage.py: [plugins.utils:92] Couldn't retrieve http://1
92.168.0.7/plugins/crashplan/3/_s/status: No JSON object could be decoded
Oct 25 09:55:36 freenas manage.py: [freeadmin.navtree:573] Couldn't retrieve htt
p://192.168.0.7/plugins/crashplan/3/_s/treemenu: timed out
 
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