Plex Plugin Connection to server is not fast enough?

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PC_smash

Cadet
Joined
Nov 14, 2017
Messages
4
Hi,

I am trying to build a new fileserver and I'm new to FreeNAS. I first tried installing on a Xeon x3440 with 8GB ram and tried plex plugin, but when I tried to stream anything I would get the generic message: "Your connection to the server is not fast enough to stream this video. Check your Network or try lower quality." This was the same machine I had windows running plex and playing the same videos without issue for years. I did some research and found that much higher specs are called for with freeNAS and my RAM was about maxed out anyways, so I grabbed some better hardware to try. Now, I have a E3-1240v2 and 32GB ram and fresh install. Everything is great and resources are plentiful... The only problem is I have the exact same results... Plex will play the video no problem for 3-5 seconds and then freezes "Your connection to the server is not fast enough to stream this video". This is all on wired gigabit network! :( I verified Plex Jail IP is not in use and mac address also, so no networking conflicts I can find...

Anyone have any ideas what I could be missing here?
Is there some kind of issues I am facing with plex and jail network interface somehow?

SPECS:
HD:
Intell SSD
2x8TB WD Red Data volume
Build FreeNAS-11.0-U4 (54848d13b)
Platform Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz
Memory 32702MB
System Time Tue Nov 14 17:44:40 CST 2017
Load Average 0.13, 0.17, 0.16
 

Redcoat

MVP
Joined
Feb 18, 2014
Messages
2,925
What about the specs of the motherboard and its NICs?

The Plex experts will likely want to know something about the video on which you are experiencing the problem and if transcoding is in the picture in order to provide help (my Plex "just works" so I've learned little about it...).
 

Jailer

Not strong, but bad
Joined
Sep 12, 2014
Messages
4,977
Post the output of ifconfig in code tags.
 

PC_smash

Cadet
Joined
Nov 14, 2017
Messages
4
Thanks for your interest in helping out... So to give an update... I have tried the plugin and I have done the manual install found here
https://forums.freenas.org/index.ph...to-install-plex-in-a-freenas-11-0-jail.19412/

Both are producing the same results... I instantly get a message about connection speed to the server and plays for few seconds and stops for a bit then will start again for few seconds (repeat). top shows the load is < 1 and RAM free is 27GB on while playing video. I have also tried the EMBY plugin and the video will playback longer but will also freeze at original quality. The video is MKV H.264 and should require no transcoding and varies from 8GB 720P - 20GB 1080P files.

Interestingly, I am finding this only happens at ORIGINAL quality. Once I set the quality < 5Mbps and force transcoding there are no issues. <-this goes for either Plex or EMBY.
Obviously, this will increase the load and RAM usage and this is when I actually will see a load 1.2-1.4 and RAM usage increase on the system.
I have checked all the Plex logs and /var/log/messages and I have no errors.

I want to say I have a bottleneck somewhere and I want to think its vlan device somehow, but I don't know what else to do to check.

Further note: I install Plex on desktop and map to FreeNas drive over the network and everything plays great. But I want plex on my server and not my desktop.

Updated System info:
Supermicro X9SCM E3-1640v2 3.4
32 GB 4x8GB ECC Samsung M391B1G73BH0-CH9
2x8TB WD Red
Intell SSD 320Series 160GB
Intel onboard NICs (i have already tried using each to rule that out bad one)

The ifconfig (plex jail):
Code:
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384			
		options=600003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>				
		inet6 ::1 prefixlen 128											  
		inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1						  
		inet 127.0.0.1 netmask 0xff000000									
		nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>							
		groups: lo														  
epair0b: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
		options=8<VLAN_MTU>												  
		ether 22:00:e1:e1:02:44											  
		inet 192.168.25.123 netmask 0xffffff00 broadcast 192.168.25.255	  
		nd6 options=9<PERFORMNUD,IFDISABLED>								
		media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)				  
		status: active													  
		groups: epair


Server ROOT:
Code:
em0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=4219b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_MAGIC,VLAN_HWTSO>
	ether 00:25:90:a7:66:53
	nd6 options=9<PERFORMNUD,IFDISABLED>
	media: Ethernet autoselect
	status: no carrier
em1: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=42098<VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,VLAN_HWTSO>
	ether 00:25:90:a7:66:52
	inet 192.168.25.125 netmask 0xffffff00 broadcast 192.168.25.255
	nd6 options=9<PERFORMNUD,IFDISABLED>
	media: Ethernet autoselect (1000baseT <full-duplex>)
	status: active
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
	options=600003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>
	inet6 ::1 prefixlen 128
	inet6 fe80::1%lo0 prefixlen 64 scopeid 0x3
	inet 127.0.0.1 netmask 0xff000000
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
	groups: lo
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	ether 02:3f:5b:31:1f:00
	nd6 options=1<PERFORMNUD>
	groups: bridge
	id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15
	maxage 20 holdcnt 6 proto rstp maxaddr 2000 timeout 1200
	root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0
	member: epair1a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
			ifmaxaddr 0 port 6 priority 128 path cost 2000
	member: epair0a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
			ifmaxaddr 0 port 5 priority 128 path cost 2000
	member: em1 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
			ifmaxaddr 0 port 2 priority 128 path cost 20000
epair0a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=8<VLAN_MTU>
	ether 02:ff:e0:00:05:0a
	nd6 options=1<PERFORMNUD>
	media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
	status: active
	groups: epair
epair1a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=8<VLAN_MTU>
	ether 02:ff:e0:00:06:0a
	nd6 options=1<PERFORMNUD>
	media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
	status: active
	groups: epair

 
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