Plex : Not authorized. You do not have access to this server

[xlameee]

Hello

I am running TrueNAS-12.0-U6

I have follow this guide and many others

Plex Permissions in FreeNAS 11.3 | TrueNAS - Welcome to the Open Storage Era

The Plex Media Server is a popular Plugin available for FreeNAS, letting the user stream media directly from their FreeNAS system. Because Plugins reside inside a jail, Plex must have access to the media files to be shared which are generally stored in a separate dataset that is mounted inside...

www.ixsystems.com

but all I get is

any idea why. I've been trying from some time to install and configure PLEX without any success

 

[xlameee]

anyone?

 

[xlameee]

Well 76 views and no one knows why am I getting this !!!!!

 

[HITMAN]

Did you access plex for the first time from same network?
Lets say plex is 10.10.10.200 .. first time you have to access it from 10.10.10._number_

Plex update "You do not have permission to access this server"

After updating the plex plugin to version 0.9.12.1.1079 (freenas 9.3), when connecting to the local machine/jail @ port 32400 I am presented with login page for plex, this works and validates by login credentials. When logged into plex you can access settings, announcements etc. but nothing for...

www.truenas.com

SOLVED: Plex-You do not have permission to access this server. - Amahi Forums

The best place for Amahi discussions, ask questions and propose ideas.

forums.amahi.org

Fresh Install - No soap for you - you have no access to this server

Hi all, this problem I had started when I decided to upgrade from FreeNAS to TrueNas. Plex jail crashed, and I decided to go for a fresh plugin install. After I installed the plugin, I got this message. I deleted the plugin and manually installed a jail + plex server on it—same result. I...

www.truenas.com

 

[xlameee]

I just installed a fresh Plex on a new server yesterday (with the danb35 script) and ran into this problem myself, because I wasn't local to my LAN, I happened to be on my road warrior VPN. I ended up fixing it by adding an entry to Plex's Preferences.xml:

allowedNetworks="10.165.5.0/255.255.255.0"

where that network (in my case) is the one for my OpenVPN connection. So that's another alternative to nikkon's tunneling approach.

Once you can get access to the Plex Media Server, you can further modify this allowed networks list under Settings...Network; you don't need to edit the Preferences.xml file directly again.

This fixed my issue Thank you

 

[HITMAN]

You welcome :D

 

[Noviets]

I'm also having this same issue on TrueNAS CORE.

Where did you put the "allowedNetworks" config?
In my Preferences.xml, located under the "Plex Media Server" folder in the jail root, all I have is a single line (aside from the xml header) and adding prior to the line or changing the line just breaks things.

I've also tried to use Putty to create a DNS Tunnel but this just give an "connection reset" error when attempting to access the page at localhost.

So right now I'm stuck at the point where I have the server running and I've put files on to the storage pool but because I'm unable to "claim" the server and do the setup process, I'm unable to create the libraries and actually have a working server due to this issue.

 

[DreNL]

You have to put the allowedNetworks after <Preferences.

You have to put the allowedNetworks after <Preferences.

Sorry to reply again, my configuration was <Preferences allowedNetworks="192.168.2.1/24" and then the rest of the file.

 

[HITMAN]

Use Claim plex when deploying the container. Be ready because you have 4 minutes to claim it.
plex.tv/claim

 

[Noviets]

Use Claim plex when deploying the container. Be ready because you have 4 minutes to claim it.
plex.tv/claim

I'm not sure where to put that code. Could you provide a little more detail please?

 

[xlameee]

I'm not sure where to put that code. Could you provide a little more detail please?

Connect to your TrueNAS via WinSCP

Search for "Preferences.xml"

Find the line

Code:

allowedNetworks="10.165.5.0/255.255.255.0"

and change it to your subnet IP and Mask

If your plex IP is:

Code:

192.168.1.10/24

and your computer IP is:

Code:

10.5.5.15/24

Then change this line to:

Code:

allowedNetworks="10.5.5.0/255.255.255.0"

OR Just allow only your computer to connect to PLEX

allowedNetworks="10.5.5.15/255.255.255.0"

 

[DreNL]

@xlameee, I have checked my Preferences.xml and there was no entry allowedNetworks. So if it isn't in there the entry must be added. I cannot post my Preferences.xml here anymore as I had more issues with Plex and am trying to get Emby up and running now.

 

[HITMAN]

@Noviets Hi you put that code when you are deploying the app, advanced options. At least on truenas scale.
Keep in mind that code is valid only 4 minutes.

 

[scooby622]

@Noviets Hi you put that code when you are deploying the app, advanced options. At least on truenas scale.
Keep in mind that code is valid only 4 minutes.

where exactly in the options do you put this code?

 

[HITMAN]

Hello, "Plex Configuration" step 4.

 

[scooby622]

Hello, "Plex Configuration" step 4.

this must be completely different on truenas core as i dont see any of these options, or i am just doing it wrong. I am brand new to this

 

[HITMAN]

I guess it is only for Scale. Sorry
Log first time form same network / subnet i.e

 

[DataBitz]

For anyone else struggling to locate the Preferences.xml
From the TrueNAS Scale shell run this
"find . -name Preferences.xml"
Mine was located in the "/mnt/yourpoolname/Library/Application Support/Plex Media Server/Preferences.xml"

 

[tadsy]

Did you access plex for the first time from same network?
Lets say plex is 10.10.10.200 .. first time you have to access it from 10.10.10._number_

Plex update "You do not have permission to access this server"

After updating the plex plugin to version 0.9.12.1.1079 (freenas 9.3), when connecting to the local machine/jail @ port 32400 I am presented with login page for plex, this works and validates by login credentials. When logged into plex you can access settings, announcements etc. but nothing for...

www.truenas.com

SOLVED: Plex-You do not have permission to access this server. - Amahi Forums

The best place for Amahi discussions, ask questions and propose ideas.

forums.amahi.org

Fresh Install - No soap for you - you have no access to this server

Hi all, this problem I had started when I decided to upgrade from FreeNAS to TrueNas. Plex jail crashed, and I decided to go for a fresh plugin install. After I installed the plugin, I got this message. I deleted the plugin and manually installed a jail + plex server on it—same result. I...

www.truenas.com

I just made an account to say thank you HITMAN. Was really scratching my head with this one considering my managed accounts were all still up and running!

I knew it had something to do with the ACLs on my network. The extra code in the preferences file was the answer.

You're the man

 

[abnexus]

I’m having the issue. Ran smoothly for years until I got a notice to change my password on account of my password may have been compromised. Been giving me the “Not Authorized” notice since with no resolve.

Plex is running as a jail in TrueNAS and is running current versions.