Plex : Not authorized. You do not have access to this server

[HootleTootle]

Plex is a dumpster fire, has been for years when it comes to this whole getting a server up and running. I've tried on unRAID various times, and it's the same on TrueNAS where the Plex server comes up but there's no way of "adopting" the server - it never runs the initial login stuff. I try it now and again, but it's still a problem, even when using the preauth keys. Only OS it seems to work properly on is Windows, and who wants to run anything on there?

I always end up back with Emby, even though it doesn't do the neat Skip Intro stuff that Plex does.

 

[jgreco]

Plex is a dumpster fire, has been for years when it comes to this whole getting a server up and running. I've tried on unRAID various times, and it's the same on TrueNAS where the Plex server comes up but there's no way of "adopting" the server

Plex has some idiotic amateurs who have coded up the networking and security bits. Their entire use case expects you to be on a home network behind a NAT gateway ("router") and they apparently have no idea that other networking models, including direct access on live IP addresses, can exist.

I've found that the easiest thing to do is to bootstrap Plex servers by attaching them to a 192.168.1.1/24 network, and then placing a web browsing VM alongside it on that same network. This will reliably bootstrap and be adopted because it emulates the naive networking environment they code for.

FreeBSD based Firefox web browsing VM for VMware

I've been very wary of the Web for a while now, and I've been compartmentalizing off things that access the Web. A web browser in a VM is a compelling thing: you can take snapshots and roll back very easily, and if you use an "alternative" OS such as FreeBSD, you're less likely to be the victim...

www.truenas.com

 

[HITMAN]

I just made an account to say thank you HITMAN. Was really scratching my head with this one considering my managed accounts were all still up and running!

I knew it had something to do with the ACLs on my network. The extra code in the preferences file was the answer.

You're the man

You are very welcome m8, sry for my late reply.

 

[blademan]

I had the same error, even though I was on the same subnet. Adding allowed networks in Preferences.xml caused the container to hang during start. Removing the network line, Plex would start, but kept running into the "You don't have access error". This was accessed by clicking the web portal link from Plex app in Scale. Stripping off all the extra URL allowed login to Plex server on Scale.

 

[Neuf16]

Did you access plex for the first time from same network?
Lets say plex is 10.10.10.200 .. first time you have to access it from 10.10.10._number_

Plex update "You do not have permission to access this server"

After updating the plex plugin to version 0.9.12.1.1079 (freenas 9.3), when connecting to the local machine/jail @ port 32400 I am presented with login page for plex, this works and validates by login credentials. When logged into plex you can access settings, announcements etc. but nothing for...

www.truenas.com

SOLVED: Plex-You do not have permission to access this server. - Amahi Forums

The best place for Amahi discussions, ask questions and propose ideas.

forums.amahi.org

Fresh Install - No soap for you - you have no access to this server

Hi all, this problem I had started when I decided to upgrade from FreeNAS to TrueNas. Plex jail crashed, and I decided to go for a fresh plugin install. After I installed the plugin, I got this message. I deleted the plugin and manually installed a jail + plex server on it—same result. I...

www.truenas.com

I'm adding a reply to this since you seem to have a lot of insight into this issue.
I've just installed Plex for the first time on my TrueNAS server and have gotten the 'not authorized you do not have access to this server' error from the very beginning. I've spent a good many hours trying to get it resolved. It's extremely frustrating!
I've tried editing the Preferences.xml.. allowing every vpn I ever connect with etc.
I've reinstalled Plex multiple times on TrueNAS and it's the same error every time regardless

 

[raynaud]

Connect to your TrueNAS via WinSCP

Search for "Preferences.xml"

Find the line

Code:

allowedNetworks="10.165.5.0/255.255.255.0"

and change it to your subnet IP and Mask

If your plex IP is:

Code:

192.168.1.10/24

and your computer IP is:

Code:

10.5.5.15/24

Then change this line to:

Code:

allowedNetworks="10.5.5.0/255.255.255.0"

OR Just allow only your computer to connect to PLEX

allowedNetworks="10.5.5.15/255.255.255.0"

Excelente but what are the credential for login with WinSCP? i have the same problem, but I can login for edit this file :(

 

[elephas]

For the record, I had this issue after cloning my media folder and config folders from another server. I had to first set my personal SMB user permissions on the config file to edit Preferences.xml and added the allowedNetworks class to the xml doc. After that I went back to datasets and set the permissions back to apps for user and group for all child datasets etc and that was enough to get Plex to stop saying I'm not authorized.

 

[dtekffn]

@Noviets Hi you put that code when you are deploying the app, advanced options. At least on truenas scale.
Keep in mind that code is valid only 4 minutes.

Hello, "Plex Configuration" step 4.

Appreciate this, cheers