Hi! I'm a total FreeNAS noob, and I need help please.

[Whattteva]

Is there any way to cut/paste or send you this start-up info?

That would depend on the terminal program you are using.

If you are using something like PuTTY, you can just highlight and right click or click the PuTTY icon on the top left corner of the window and select "Copy all to clipboard"

 

[jgreco]

It would appear to be something that ACPI is trying to allocate and failing, possibly space claimed by option ROM's or something like that. I am not convinced that this is related to your troubles.

Is ACPI enabled or disabled in the BIOS (see the "Power" tab)?

Did you previously have "SATA" or "RAID" selected for the OnChip SATA mode, before changing it to AHCI?

 

[choochilla]

In the BIOS -
ACPI 2.0 Support: is enabled
ACPI APIC support: is enabled

My options for the OnChip SATA Channel are:
IDE
RAID
AHCI

It was set to IDE - I only changed it to AHCI as per your instruction.

Is FreeNAS a 'Plug and Play OS' - it is currently set to NO, is that correct?
Will that prevent the BIOS releasing control of something to FreeNAS?

 

[jgreco]

AHCI should be the correct choice. RAID won't work and I'm guessing IDE is some sort of compatibility mode. The manual for the board suggests that there ought to be a "SATA" option but who knows how old that manual text is.

You can try twiddling the PnP OS either way. It ought to work both ways, in theory...

 

[choochilla]

I tried setting the PnP OS to YES but it doesn't seem to make any obvious difference (so what does it do?).

I noticed that in the BIOS there is an ACPI SRAT Table setting - it is set to enabled. Is this correct?
Also there is -
Secure Virtual Machine: enabled
C1E support: disabled
CPU prefetching: enabled
IO prefetching: enabled
Any of these set incorrectly do you think?

 

[choochilla]

Going back a little, you mentioned using a terminal program like PuTTY - what is it? What is it for?
I'm reading the server information directly from a monitor sat on top of it, and navigating by keyboard.
These will be disconnected once it is up and running, but until then I'll need them...

When FreeNAS is up I can log on via firefox, but can't set anything up because there are no HDDs.

 

[choochilla]

I just tried setting C1E support to enabled - it doesn't seem to make any difference either!
So far, nothing I have done has allowed FreeNAS to 'see' the two brand new 3TB HDDs I bought for this server.
The annoying thing is the MOBO 'sees' them fine, so why doesn't FreeNAS?
Drat, and double drat!

 

[Yatti420]

Reset bios to default.. Then select AHCI.. Ensure ACPI APIC support: is disabled.... If you still get fatal errors how did you create the USB? Did you check if the image was valid after you downloaded? ACPI SRAT Table setting - Do you get any options for this or is it just enable/disable? I would disable everything except AHCI and see if it boots.. Including sound and any other ports you wont use..Secure Virtual Machine: disable this.. Keep everything else standard and retry.. You verified no bios upgrades available?..

Also please post results from /var/log/messages if it boots..

 

[jgreco]

I tried setting the PnP OS to YES but it doesn't seem to make any obvious difference (so what does it do?).

Some of us have been wondering that for 15 years. No but seriously, PnP is supposed to imply certain things and cause configuration to be handled and handed off a certain way. FreeBSD usually handles things correctly either way.

I noticed that in the BIOS there is an ACPI SRAT Table setting - it is set to enabled. Is this correct?

Don't expect it to make a difference.

Also there is -
Secure Virtual Machine: enabled
C1E support: disabled
CPU prefetching: enabled
IO prefetching: enabled
Any of these set incorrectly do you think?

Also don't expect them to make a difference. Feel free to experiment though

Going back a little, you mentioned using a terminal program like PuTTY - what is it? What is it for?
I'm reading the server information directly from a monitor sat on top of it, and navigating by keyboard.
These will be disconnected once it is up and running, but until then I'll need them...

When FreeNAS is up I can log on via firefox, but can't set anything up because there are no HDDs.

PuTTY is a Windows SSH client. One of the many nice things about ssh is that you could log in to your FreeNAS server and capture actual output of commands with cut and paste. For example, you could ssh in, type "dmesg", and paste the entire thing here inside a CODE block.

On FreeNAS, enable ssh, set a root password, and select the "enable login as root" and "use password auth".

Inside PuTTY:

Window->Appearance->Lines of scrollback - add a zero to make it 2000 (200 is useless).

Then log in to the server. You can then do a command like "dmesg" which you then cut and paste like this

Code:

# dmesg
Copyright (c) 1992-2012 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
        The Regents of the University of California. All rights reserved.
FreeBSD is a registered trademark of The FreeBSD Foundation.
FreeBSD 8.3-RELEASE-p4 #0 r241984M: Wed Oct 24 00:57:10 PDT 2012
    root@build.ixsystems.com:/usr/home/jpaetzel/8.3.0-RELEASE/os-base/amd64/usr/home/jpaetzel/8.3.0-RELEASE/FreeBSD/src/sys/FREENAS.amd64 amd64
Timecounter "i8254" frequency 1193182 Hz quality 0
CPU: Intel(R) Xeon(R) CPU E31230 @ 3.20GHz (3198.93-MHz K8-class CPU)
  Origin = "GenuineIntel"  Id = 0x206a7  Family = 6  Model = 2a  Stepping = 7
  Features=0xfe3fbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS>
  Features2=0x82982203<SSE3,PCLMULQDQ,SSSE3,CX16,SSE4.1,SSE4.2,POPCNT,AESNI,HV>
  AMD Features=0x28100800<SYSCALL,NX,RDTSCP,LM>
  AMD Features2=0x1<LAHF>
  TSC: P-state invariant
real memory  = 8589934592 (8192 MB)
avail memory = 8242987008 (7861 MB)
ACPI APIC Table: <PTLTD          APIC  >
FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
FreeBSD/SMP: 2 package(s) x 1 core(s)
cpu0 (BSP): APIC ID:  0
cpu1 (AP): APIC ID:  1
WARNING: VIMAGE (virtualized network stack) is a highly experimental feature.
MADT: Forcing active-low polarity and level trigger for SCI
ioapic0 <Version 1.1> irqs 0-23 on motherboard
kbd1 at kbdmux0
hpt27xx: RocketRAID 27xx controller driver v1.0 (Oct 24 2012 00:56:59)
cryptosoft0: <software crypto> on motherboard
aesni0: <AES-CBC,AES-XTS> on motherboard
acpi0: <INTEL 440BX> on motherboard
acpi0: [ITHREAD]
acpi0: Power Button (fixed)
Timecounter "ACPI-safe" frequency 3579545 Hz quality 850
acpi_timer0: <24-bit timer at 3.579545MHz> port 0x1008-0x100b on acpi0
cpu0: <ACPI CPU> on acpi0
cpu1: <ACPI CPU> on acpi0
pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
pci0: <ACPI PCI bus> on pcib0
pcib1: <ACPI PCI-PCI bridge> at device 1.0 on pci0
pci1: <ACPI PCI bus> on pcib1
isab0: <PCI-ISA bridge> at device 7.0 on pci0
isa0: <ISA bus> on isab0
atapci0: <Intel PIIX4 UDMA33 controller> port 0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0x10c0-0x10cf at device 7.1 on pci0
ata0: <ATA channel> at channel 0 on atapci0
ata0: [ITHREAD]
ata1: <ATA channel> at channel 1 on atapci0
ata1: [ITHREAD]
pci0: <bridge> at device 7.3 (no driver attached)
pci0: <base peripheral> at device 7.7 (no driver attached)
vgapci0: <VGA-compatible display> port 0x10d0-0x10df mem 0xd4000000-0xd7ffffff,0xd8000000-0xd87fffff irq 16 at device 15.0 on pci0
mpt0: <LSILogic 1030 Ultra4 Adapter> port 0x1400-0x14ff mem 0xd8820000-0xd883ffff,0xd8800000-0xd881ffff irq 17 at device 16.0 on pci0
mpt0: [ITHREAD]
mpt0: MPI Version=1.2.0.0
pcib2: <ACPI PCI-PCI bridge> at device 17.0 on pci0
pci2: <ACPI PCI bus> on pcib2
em0: <Intel(R) PRO/1000 Legacy Network Connection 1.0.4> port 0x2000-0x203f mem 0xd8940000-0xd895ffff,0xd8900000-0xd890ffff irq 18 at device 0.0 on pci2
em0: Memory Access and/or Bus Master bits were not set!
em0: [FILTER]
em0: Ethernet address: 00:50:56:99:47:82
em1: <Intel(R) PRO/1000 Legacy Network Connection 1.0.4> port 0x2040-0x207f mem 0xd8960000-0xd897ffff,0xd8910000-0xd891ffff irq 19 at device 1.0 on pci2
em1: Memory Access and/or Bus Master bits were not set!
em1: [FILTER]
em1: Ethernet address: 00:50:56:99:47:83
em2: <Intel(R) PRO/1000 Legacy Network Connection 1.0.4> port 0x2080-0x20bf mem 0xd8980000-0xd899ffff,0xd8920000-0xd892ffff irq 16 at device 2.0 on pci2
em2: Memory Access and/or Bus Master bits were not set!
em2: [FILTER]
em2: Ethernet address: 00:50:56:99:47:84
em3: <Intel(R) PRO/1000 Legacy Network Connection 1.0.4> port 0x20c0-0x20ff mem 0xd89a0000-0xd89bffff,0xd8930000-0xd893ffff irq 17 at device 3.0 on pci2
em3: Memory Access and/or Bus Master bits were not set!
em3: [FILTER]
em3: Ethernet address: 00:50:56:99:47:85
pcib3: <ACPI PCI-PCI bridge> at device 21.0 on pci0
pci3: <ACPI PCI bus> on pcib3
ahci0: <Intel Cougar Point AHCI SATA controller> port 0x4038-0x403f,0x4030-0x4033,0x4028-0x402f,0x4024-0x4027,0x4000-0x401f mem 0xd9d00000-0xd9d007ff irq 18 at device 0.0 on pci3
ahci0: [ITHREAD]
ahci0: AHCI v1.30 with 6 6Gbps ports, Port Multiplier not supported
ahcich0: <AHCI channel> at channel 0 on ahci0
ahcich0: [ITHREAD]
ahcich1: <AHCI channel> at channel 1 on ahci0
ahcich1: [ITHREAD]
ahcich2: <AHCI channel> at channel 2 on ahci0
ahcich2: [ITHREAD]
ahcich3: <AHCI channel> at channel 3 on ahci0
ahcich3: [ITHREAD]
ahcich4: <AHCI channel> at channel 4 on ahci0
ahcich4: [ITHREAD]
ahcich5: <AHCI channel> at channel 5 on ahci0
ahcich5: [ITHREAD]
pcib4: <ACPI PCI-PCI bridge> at device 21.1 on pci0
pci4: <ACPI PCI bus> on pcib4
pcib5: <ACPI PCI-PCI bridge> at device 21.2 on pci0
pci5: <ACPI PCI bus> on pcib5
pcib6: <ACPI PCI-PCI bridge> at device 21.3 on pci0
pci6: <ACPI PCI bus> on pcib6
pcib7: <ACPI PCI-PCI bridge> at device 21.4 on pci0
pci7: <ACPI PCI bus> on pcib7
pcib8: <ACPI PCI-PCI bridge> at device 21.5 on pci0
pci8: <ACPI PCI bus> on pcib8
pcib9: <ACPI PCI-PCI bridge> at device 21.6 on pci0
pci9: <ACPI PCI bus> on pcib9
pcib10: <ACPI PCI-PCI bridge> at device 21.7 on pci0
pci10: <ACPI PCI bus> on pcib10
pcib11: <ACPI PCI-PCI bridge> at device 22.0 on pci0
pci11: <ACPI PCI bus> on pcib11
pcib12: <ACPI PCI-PCI bridge> at device 22.1 on pci0
pci12: <ACPI PCI bus> on pcib12
pcib13: <ACPI PCI-PCI bridge> at device 22.2 on pci0
pci13: <ACPI PCI bus> on pcib13
pcib14: <ACPI PCI-PCI bridge> at device 22.3 on pci0
pci14: <ACPI PCI bus> on pcib14
pcib15: <ACPI PCI-PCI bridge> at device 22.4 on pci0
pci15: <ACPI PCI bus> on pcib15
pcib16: <ACPI PCI-PCI bridge> at device 22.5 on pci0
pci16: <ACPI PCI bus> on pcib16
pcib17: <ACPI PCI-PCI bridge> at device 22.6 on pci0
pci17: <ACPI PCI bus> on pcib17
pcib18: <ACPI PCI-PCI bridge> at device 22.7 on pci0
pci18: <ACPI PCI bus> on pcib18
pcib19: <ACPI PCI-PCI bridge> at device 23.0 on pci0
pci19: <ACPI PCI bus> on pcib19
pcib20: <ACPI PCI-PCI bridge> at device 23.1 on pci0
pci20: <ACPI PCI bus> on pcib20
pcib21: <ACPI PCI-PCI bridge> at device 23.2 on pci0
pci21: <ACPI PCI bus> on pcib21
pcib22: <ACPI PCI-PCI bridge> at device 23.3 on pci0
pci22: <ACPI PCI bus> on pcib22
pcib23: <ACPI PCI-PCI bridge> at device 23.4 on pci0
pci23: <ACPI PCI bus> on pcib23
pcib24: <ACPI PCI-PCI bridge> at device 23.5 on pci0
pci24: <ACPI PCI bus> on pcib24
pcib25: <ACPI PCI-PCI bridge> at device 23.6 on pci0
pci25: <ACPI PCI bus> on pcib25
pcib26: <ACPI PCI-PCI bridge> at device 23.7 on pci0
pci26: <ACPI PCI bus> on pcib26
pcib27: <ACPI PCI-PCI bridge> at device 24.0 on pci0
pci27: <ACPI PCI bus> on pcib27
pcib28: <ACPI PCI-PCI bridge> at device 24.1 on pci0
pci28: <ACPI PCI bus> on pcib28
pcib29: <ACPI PCI-PCI bridge> at device 24.2 on pci0
pci29: <ACPI PCI bus> on pcib29
pcib30: <ACPI PCI-PCI bridge> at device 24.3 on pci0
pci30: <ACPI PCI bus> on pcib30
pcib31: <ACPI PCI-PCI bridge> at device 24.4 on pci0
pci31: <ACPI PCI bus> on pcib31
pcib32: <ACPI PCI-PCI bridge> at device 24.5 on pci0
pci32: <ACPI PCI bus> on pcib32
pcib33: <ACPI PCI-PCI bridge> at device 24.6 on pci0
pci33: <ACPI PCI bus> on pcib33
pcib34: <ACPI PCI-PCI bridge> at device 24.7 on pci0
pci34: <ACPI PCI bus> on pcib34
acpi_acad0: <AC Adapter> on acpi0
atrtc0: <AT realtime clock> port 0x70-0x71 irq 8 on acpi0
atkbdc0: <Keyboard controller (i8042)> port 0x60,0x64 irq 1 on acpi0
atkbd0: <AT Keyboard> irq 1 on atkbdc0
kbd0 at atkbd0
atkbd0: [GIANT-LOCKED]
atkbd0: [ITHREAD]
psm0: <PS/2 Mouse> irq 12 on atkbdc0
psm0: [GIANT-LOCKED]
psm0: [ITHREAD]
psm0: model IntelliMouse, device ID 3
ppc0: <Parallel port> port 0x378-0x37f irq 7 on acpi0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
ppc0: [ITHREAD]
ppbus0: <Parallel port bus> on ppc0
lpt0: <Printer> on ppbus0
lpt0: [ITHREAD]
lpt0: Interrupt-driven port
uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
uart0: [FILTER]
uart1: <16550 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
uart1: [FILTER]
fdc0: <floppy drive controller> port 0x3f0-0x3f5,0x3f7 irq 6 drq 2 on acpi0
fdc0: [FILTER]
fd0: <1440-KB 3.5" drive> on fdc0 drive 0
orm0: <ISA Option ROMs> at iomem 0xc0000-0xc7fff,0xca000-0xcafff,0xcb000-0xcbfff,0xcc000-0xccfff,0xcd000-0xcdfff,0xdc000-0xdffff,0xe0000-0xe3fff on isa0
sc0: <System console> at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
acpi_throttle0: <ACPI CPU Throttling> on cpu0
coretemp0: <CPU On-Die Thermal Sensors> on cpu0
coretemp0: Tj(target) value 0 does not seem right.
acpi_throttle1: <ACPI CPU Throttling> on cpu1
acpi_throttle1: failed to attach P_CNT
device_attach: acpi_throttle1 attach returned 6
coretemp1: <CPU On-Die Thermal Sensors> on cpu1
coretemp1: Tj(target) value 0 does not seem right.
fuse4bsd: version 0.3.9-pre1, FUSE ABI 7.8
Timecounters tick every 10.000 msec
hpt27xx: no controller detected.
ada0 at ahcich1 bus 0 scbus4 target 0 lun 0
ada0: <OCZ-AGILITY3 2.15> ATA-8 SATA 3.x device
ada0: 600.000MB/s transfers (SATA 3.x, UDMA6, PIO 8192bytes)
ada0: Command Queueing enabled
ada0: 57241MB (117231408 512 byte sectors: 16H 63S/T 16383C)
ada1 at ahcich2 bus 0 scbus5 target 0 lun 0
ada1: <ST3000DM001-1CH166 CC43> ATA-8 SATA 3.x device
ada1: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)
ada1: Command Queueing enabled
ada1: 2861588MB (5860533168 512 byte sectors: 16H 63S/T 16383C)
ada2 at ahcich3 bus 0 scbus6 target 0 lun 0
ada2: <ST3000DM001-1CH166 CC43> ATA-8 SATA 3.x device
ada2: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)
ada2: Command Queueing enabled
ada2: 2861588MB (5860533168 512 byte sectors: 16H 63S/T 16383C)
ada3 at ahcich4 bus 0 scbus7 target 0 lun 0
ada3: <ST3000DM001-9YN166 CC4H> ATA-8 SATA 3.x device
ada3: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)
ada3: Command Queueing enabled
ada3: 2861588MB (5860533168 512 byte sectors: 16H 63S/T 16383C)
ada4 at ahcich5 bus 0 scbus8 target 0 lun 0
ada4: <ST3000DM001-9YN166 CC4H> ATA-8 SATA 3.x device
ada4: 300.000MB/s transfers (SATA 2.x, UDMA6, PIO 8192bytes)
ada4: Command Queueing enabled
ada4: 2861588MB (5860533168 512 byte sectors: 16H 63S/T 16383C)
da0 at mpt0 bus 0 scbus2 target 0 lun 0
da0: <VMware Virtual disk 1.0> Fixed Direct Access SCSI-2 device
da0: 320.000MB/s transfers (160.000MHz, offset 127, 16bit)
da0: Command Queueing enabled
da0: 2252MB (4613736 512 byte sectors: 255H 63S/T 287C)
cd0 at ata1 bus 0 scbus1 target 0 lun 0
cd0: <NECVMWar VMware IDE CDR10 1.00> Removable CD-ROM SCSI-0 device
cd0: 33.300MB/s transfers (UDMA2, ATAPI 12bytes, PIO 65534bytes)
cd0: Attempt to query device size failed: NOT READY, Medium not present
SMP: AP CPU #1 Launched!
GEOM: da0s1: geometry does not match label (16h,63s != 255h,63s).
Trying to mount root from ufs:/dev/ufs/FreeNASs1a
WARNING: /data was not properly dismounted
ZFS filesystem version 5
ZFS storage pool version 28
<<11181>8/d>/edv/ufes/FreeNASs4: v/FuILE SYSTEM CLEANf;s/FreeNASs3: FIL E SSKYSITPEPMI NG CHECKS
C
VMware memory control driver initialized

 

[choochilla]

Hi - thanks for helping to solve this puzzle!!!

I just want to make sure of something before I do it - Reset BIOS to defaults - is that the same thing as 'Load Setup Defaults' in the BIOS's Exit screen?
I'm a bit unsure of these things, as I'm not very computer savvy, so I thought it best to check with you first...

 

[jgreco]

Hi - thanks for helping to solve this puzzle!!!

I just want to make sure of something before I do it - Reset BIOS to defaults - is that the same thing as 'Load Setup Defaults' in the BIOS's Exit screen?
I'm a bit unsure of these things, as I'm not very computer savvy, so I thought it best to check with you first...

There's probably two options, knowing ASUS, one will be "Setup Defaults" and one will be "Optimal Defaults" or something like that. "Optimal" usually contains the edgier settings defaulted to the "faster" but "riskier" while "Setup Defaults" will be fairly conservative. So go with "Setup Defaults".

 

[Yatti420]

Yes it's the same.. I always work from default settings.. Especially if you haven't done so since ditiching gaming setup etc.. My money is on the SRAT table.. I'd disable all the ACPI related including the SRAT table.. and see if it'll boot smoothly.. Then turn bios settings back on 1 by 1.. My money is on the SRAT table causing problems or something to that effect.. I have "similiar" ACPI options on my old old server.. It was wonky until set correctly..

If you can post some error messages that would be great.. Bad USBs/installs can cause wonkiness aswell.. Is the ram matching sticks?

Just changing back to default settings may make it alot better.. Id have SRAT disabled as first test and / or acpi and srat disabled..

 

[choochilla]

Right - that's got me confused for a start... LOL
I don't even know what an SSH client is (I'm not an IT bod). I'm just trying to improve our home network, so anyone we allow can access files at any time (but still be secure), and also re-breathe new life into an older but (previously) perfectly functional PC at the same time. I can't afford a 'proper' server but I think this server should do me very well if I can get it to work.

Do Asus MOBOs usually work OK with FreeNAS? Is there any history of them not working OK?

 

[choochilla]

@ Yatti
I have set the BIOS back to Setup Defaults but have not yet gone through all the settings individually.
I never used my old PC for gaming, it was primarily used for CAD work (hence the 8GB of Kingston RAM - 4x 2GB - and they are all identical model sticks).
I'll work through the BIOS settings and get back to you as soon as I have... fingers crossed...

 

[jgreco]

We were an Asus shop through much of the '90's. Kinda moved on during the 2000's because they didn't do much for Opteron server-y things. Now we mostly do Supermicro or HP.

Generally speaking, I'd be more comfortable with an Asus board because the hardware quality is likely to be better than your average consumer-grade board, but based on observations, Asus is about average for odd BIOS settings and problems resulting from that.

 

[Yatti420]

I had issues with my Asus P5KC... Your hard drives can't be in port 5/6 if you have them.. You can find more info on Putty here.. Let me know what happens after you disable those BIOS options and attempt restart? Is it constantly giving fatal errors?

 

[choochilla]

OK lads - I've disabled all things APIC, the SRAT Table, and a couple of more minor things like the azalea sound etc.
On reboot it stopped at exactly the same place it did earlier in the day - at this message:
acpi_install_wakeup_handler+0x13b: movq %r15,0x70(xr12)
db>

I'm going to shutdown, power down, and do a complete restart - back soon...

 

[choochilla]

No go I'm afraid - the reboot stopped at the above acpi_install_and so on error
Any suggestions?

 

[jgreco]

Okay, try this if it still happens.

At the loader, when it is just beginning to boot, escape to the loader prompt.

Type "set hint.acpi.0.disabled=1" and then "boot"

Tell us what happens. This tells FreeBSD to pretend ACPI isn't supported.

 

[Yatti420]

Try a clean freenas installation with default bios settings with SATA>AHCI enabled.. See if that helps.. If not you may need to search for another motherboard..

Try what jgreco poste first..