FreeNAS upsmon: Poll UPS

[BerryPlay]

Hello,
I have a problem with my PowerWalker VI 600 UPS. When the UPS is connected to my Server, after a while I get the following message:

Code:

FreeNAS upsmon[15307]: Poll UPS [PowerWalker_UPS] failed - Driver not connected

PowerWalker_UPS is the name I specified in the UPS service section. I am running the latest stable version of FreeNAS 11.1.

 

[wblock]

Is the USB cable connected directly, or through a hub? Or is it USB?

 

[BerryPlay]

Is the USB cable connected directly, or through a hub? Or is it USB?

The USP is connected via USB directly to the Server.

 

[ethereal]

https://forums.freenas.org/index.ph...ll-ups-ups-failed-driver-not-connected.40112/

• Try a different USB port
• Try to save the UPS config again

well... I did that and it seems to have worked!
I did both so I guess one of the two or the combination worked.

Thanks @Ericloewe !

 

[BerryPlay]

https://forums.freenas.org/index.ph...ll-ups-ups-failed-driver-not-connected.40112/

• Try a different USB port
• Try to save the UPS config again

well... I did that and it seems to have worked!
I did both so I guess one of the two or the combination worked.

Thanks @Ericloewe !

I already tried all available USB Ports, but no success. What did you mean with "Try to save the UPS config again"?

 

[ethereal]

go to services - ups - settings and click OK

this should restart the config

 

[BerryPlay]

go to services - ups - settings and click OK

this should restart the config

This also doesn't solve the problem.

 

[ethereal]

try a different cable

 

[ethereal]

try restarting the ups service

 

[ethereal]

do you have the ups service set to the correct port?

 

[BerryPlay]

try a different cable

I tried a different cable, but after a while I get the error:

Code:

FreeNAS upsd[9717]: Can't connect to UPS [PowerWalker_UPS] (blazer_usb-PowerWalker_UPS): No such file or directory

Followed by the same as before:

Code:

FreeNAS upsmon[15307]: Poll UPS [PowerWalker_UPS] failed - Driver not connected

 

[ethereal]

which driver are you using ?

http://networkupstools.org/ddl/PowerWalker/Line-Interactive_VI_600.html

This device is known to work with driver megatec_usb, now replaced by the blazer_usb one. It may also work with driver nutdrv_qx.

 

[BerryPlay]

which driver are you using ?

http://networkupstools.org/ddl/PowerWalker/Line-Interactive_VI_600.html

This device is known to work with driver megatec_usb, now replaced by the blazer_usb one. It may also work with driver nutdrv_qx.

When I change the driver to nutdrv_qx the UPS service doesn't start.

 

[BerryPlay]

Does no one else has any solution? I am really desperate at the moment.

 

[Redcoat]

When you connected the USB cable to the USB port on your server, did you get a message on the console display in the FreeNAS GUI that identified a /dev/ugen or /dev/uhid device name in the console messages?

 

[BerryPlay]

When you connected the USB cable to the USB port on your server, did you get a message on the console display in the FreeNAS GUI that identified a /dev/ugen or /dev/uhid device name in the console messages?

When I plug in the UPS i get the following message:

Code:

ugen0.5: <INNO TECH USB to Serial> at usbus0

 

[Redcoat]

OK. And not that it may be critical, but ugen0.5 is the option you selected in the UPS service configuration screen?

You say "after a while" you get the "not connected" messages - how long is "a while"?

 

[BerryPlay]

OK. And not that it may be critical, but ugen0.5 is the option you selected in the UPS service configuration screen?

You say "after a while" you get the "not connected" messages - how long is "a while"?

Sure, I selected ugen0.5 in the UPS configuration. The messages appears after about 5-10 minutes.

 

[Redcoat]

Sure, I selected ugen0.5 in the UPS configuration.

And did you try all the other options?

I'm confused by the 5-10 minutes - my system notifies immediately (less than a minute I guess) if connection is lost. I'm not sure I understand the potential significance of what you are experiencing though - have you talked to "Powerwalker"?

 

[BerryPlay]

And did you try all the other options?

I'm confused by the 5-10 minutes - my system notifies immediately (less than a minute I guess) if connection is lost. I'm not sure I understand the potential significance of what you are experiencing though - have you talked to "Powerwalker"?

I don't think it makes any sense to select other /dev/ugen*.