Powerwalker VI650 LCD ups

[Knut Marius Westerhagen]

Hi

I just got a UPS powerwalker VI650 LCD ups, but can't i get tofunction with the freenas. I rund freenas 9.2.1.3

the Powerwalker VI650LCD is not listed i the UPS support, so i trying to get it to work with

PowerWalker ups 2 Line-Interactive VI 850 LCD (blazer_usb)

I have swiched on the UPS service an in the config menu chosen the driver above.
Shutdownmode is set to "when usb goes on battery"
timer "10sec"
Password and things like that is left unchanged.

When i cut the power to the ups, i get a reaction, but not what i would like to get

This is what i get.

Code:

Nov  1 20:23:06 freenas kernel: ugen0.4: <INNO TECH> at usbus0 (disconnected)
Nov  1 20:23:06 freenas blazer_usb[13905]: Permissions problem: Device not configured
Nov  1 20:23:06 freenas upsd[13907]: Can't connect to UPS [knutups] (blazer_usb-knutups): No such file or directory
Nov  1 20:23:06 freenas root: Unknown USB device: vendor 0x0665 product 0x5161 bus uhub2
Nov  1 20:23:06 freenas kernel: ugen0.4: <INNO TECH> at usbus0
Nov  1 20:23:07 freenas upsmon[13932]: Poll UPS [knutups] failed - Driver not connected
Nov  1 20:23:07 freenas upsmon[13932]: Communications with UPS knutups lost
Nov  1 20:23:07 freenas kernel: ugen0.4: <INNO TECH> at usbus0 (disconnected)
Nov  1 20:23:09 freenas kernel: uhub_reattach_port: giving up port reset - device vanished
Nov  1 20:23:10 freenas kernel: uhub_reattach_port: giving up port reset - device vanished
Nov  1 20:23:10 freenas kernel: usb_alloc_device: set address 4 failed (USB_ERR_STALLED, ignored)
Nov  1 20:23:10 freenas kernel: usbd_setup_device_desc: getting device descriptor at addr 4 failed, USB_ERR_STALLED
Nov  1 20:23:11 freenas root: Unknown USB device: vendor 0x0665 product 0x5161 bus uhub2
Nov  1 20:23:11 freenas kernel: ugen0.4: <INNO TECH> at usbus0
Nov  1 20:23:12 freenas upsmon[13932]: Poll UPS [knutups] failed - Driver not connected

Is there anybody out there that can help me in the right direction on how to solve this?
I am lost and i dont know where to start.

PS: i am new at linux and Freenas so please be gental

 

[cyberjock]

Well, FreeNAS isn't linux, so your lack of linux experience doesn't really matter. ;)

But if it's not listed as supported its not likely to work. You're going to need to go shopping for one that is compatible.

 

[Knut Marius Westerhagen]

Hi

So the Powerwalker VI650LCD is not listed in Freenas but use Blazer_usb driver

The PowerWalker VI 850 LCD is listen in freenas and use Blazer_usb driver

Is the diffrense between thease 2 so big that the 650 will not work and the 850 will ?

Or is it something else I an doing wrong?

The site http://www.networkupstools.org/stable-hcl.html says that

If your device isn’t listed

First, if there are other models by the same manufacturer, try their drivers. You may find that it "just works" or mostly works.

So i thinking that mayby it will be posibel til get the Powerwalker VI650LCD to work? But if its not i just buy a VI850 LCD but i would be nice to know that do the trick.
So i don't have 2 UPS that i can't use

 

[rogerh]

Did you check it was connected properly before you cut the power? If so, I would try some of the other Powerwalker usb models in the list in case their driver options suit yours better. Or try some of the options on http://www.networkupstools.org/docs/man/blazer.html As I recollect Freenas gives you a text box for ups.conf options. Some ups.conf options don't like spaces, especially around the = sign.

 

[Knut Marius Westerhagen]

Hi
I did buy a new UPS a Powerwalker VI850 LCD i have chosen this ups in the list. But still no luck with autoshutdown. When i start the UPS service i get this in the console window.

Nov 8 11:00:19 freenas root: Unknown USB device: vendor 0x0665 product 0x5161 bus uhub2
Nov 8 11:00:20 freenas notifier: Supported UPS detected with mustek protocol
Nov 8 11:00:21 freenas notifier: Vendor information unavailable
Nov 8 11:00:21 freenas notifier: No values provided for battery high/low voltages in ups.conf
Nov 8 11:00:21 freenas notifier:
Nov 8 11:00:21 freenas notifier: Using 'guestimation' (low: 10.400000, high: 13.000000)!
Nov 8 11:00:21 freenas notifier: Battery runtime will not be calculated (runtimecal not set)
Nov 8 11:00:21 freenas notifier: Network UPS Tools - UPS driver controller 2.7.1
Nov 8 11:00:21 freenas notifier: Starting nut.
Nov 8 11:00:21 freenas notifier: fopen /var/db/nut/upsd.pid: No such file or directory
Nov 8 11:00:21 freenas notifier: listening on 127.0.0.1 port 3493
Nov 8 11:00:21 freenas notifier: Connected to UPS [ups]: blazer_usb-ups
Nov 8 11:00:21 freenas notifier: nut_upsmon not running? (check /var/db/nut/upsmon.pid).
Nov 8 11:00:21 freenas notifier: Starting nut_upsmon.
Nov 8 11:00:21 freenas notifier: kill: No such process
Nov 8 11:00:21 freenas notifier: UPS: ups (master) (power value 1)
Nov 8 11:00:21 freenas notifier: nut_upslog not running? (check /var/db/nut/upslog.pid).
Nov 8 11:00:21 freenas notifier: Starting nut_upslog.

When i cut the power i get

Nov 8 11:00:56 freenas kernel: ugen0.4: <INNO TECH> at usbus0 (disconnected)
Nov 8 11:00:57 freenas root: Unknown USB device: vendor 0x0665 product 0x5161 bus uhub2
Nov 8 11:00:57 freenas kernel: ugen0.4: <INNO TECH> at usbus0
Nov 8 11:00:57 freenas blazer_usb[11580]: Permissions problem: Device not configured
Nov 8 11:00:57 freenas upsd[11582]: Can't connect to UPS [ups] (blazer_usb-ups): No such file or directory
Nov 8 11:01:01 freenas upsmon[11608]: Poll UPS [ups] failed - Driver not connected
Nov 8 11:01:01 freenas upsmon[11608]: Communications with UPS ups lost
Nov 8 11:01:06 freenas upsmon[11608]: Poll UPS [ups] failed - Driver not connected
Nov 8 11:01:36 freenas last message repeated 6 times
Nov 8 11:01:36 freenas kernel: ugen0.4: <INNO TECH> at usbus0 (disconnected)
Nov 8 11:01:37 freenas kernel: usb_alloc_device: set address 4 failed (USB_ERR_STALLED, ignored)
Nov 8 11:01:37 freenas kernel: usbd_setup_device_desc: getting device descriptor at addr 4 failed, USB_ERR_STALLED
Nov 8 11:01:37 freenas root: Unknown USB device: vendor 0x0665 product 0x5161 bus uhub2
Nov 8 11:01:37 freenas kernel: ugen0.4: <INNO TECH> at usbus0
Nov 8 11:01:41 freenas upsmon[11608]: Poll UPS [ups] failed - Driver not connected

Anybody have a ide about what this can be? Have i used the wrong usb port in the config?

Do i have to setup some thing in the ups.conf window?
It looks to me that the ups send some information to the freenas box, because i have only connected the usb cable the power from the ups i just to a lamp when i test now

If i have to setup something in the ups.conf anybody have a sugestion to what i can use?

hope to get this working soon so any replay i take with big gratitude

 

[rogerh]

Possibly the first thing to check is whether the UPS is ever connected. Go to the shell window in the gui and look at #less /var/log/ups.log. Should be tabular information with the third to last column (or some column anyway) being 'OL' for online. Or try #upsc <name given to your ups>@localhost, should give a list of values. If this is working, then you are connected to the right usb and to the ups, and it is a matter of why the driver gets disconnected when the ups goes on battery. If it isn't working, then it could be the wrong usb port or something else.

 

[Knut Marius Westerhagen]

Hi

Here is the log.

20141108 163146 NA NA NA [NA] NA NA
20141108 163205 NA NA NA [WAIT] NA NA
20141108 163705 100 224.0 1 [OL] NA 50.1
20141108 164205 NA NA NA [NA] NA NA
20141108 164705 NA NA NA [NA] NA NA
20141108 165205 NA NA NA [NA] NA NA
20141108 165705 NA NA NA [NA] NA NA
20141108 170205 NA NA NA [NA] NA NA
20141108 170705 NA NA NA [NA] NA NA
20141108 171205 NA NA NA [NA] NA NA
20141108 171705 NA NA NA [NA] NA NA
20141108 172205 NA NA NA [NA] NA NA
20141108 172705 NA NA NA [NA] NA NA
20141108 173205 NA NA NA [NA] NA NA
20141108 173705 NA NA NA [NA] NA NA

Looks like its online for a short time and then lose connection again? have no ide way. Is there something that are missing in my config or something?

 

[rogerh]

So it looks as though the first time the driver polls the ups for information it becomes disconnected. So two things that people have used on this forum, being restarting the driver or increasing the polling interval, seem unlikely to work. Have you tried a different usb cable, poor quality, unscreened or broken usb cables can do this? If that doesn't help it may be worth seeing what FreeNAS puts in ups.conf for your choice of ups.

 

[Knut Marius Westerhagen]

Hi

It's been a wild But have got the UPS to work. But still some small problems

What I have done is set the port to "auto" and pollinterval=15
My ups.conf file look like this.

Code:

[Powerwalker850]                                                               
    driver = blazer_usb                                                        
    port = auto                                                                
    desc = ""                                                                  
pollinterval=15 

This is working fine, but when it goes 1-2 days the UPS become disconected for some reason. So is it plausible to make a cron job to restart the ups servicece?
When I just login to WEB GUI and restart this the UPS service, is working again, for 1-2 days Not sure way its disconecting after so long. but i think by using a cron job i can get around the problem. But havent found a command for restarting ups servicece yet. Is there a way to restart the services by a cron job ?

 

[rogerh]

I have no real answer, but this thread does address the same question:

https://forums.freenas.org/index.php?threads/problems-with-eaton-e-series-ups.17192/#post-98018