Can't check for updates or manually update

[notspam]

Not sure if I should take this to a separate thread, but I wanted to see if @Sparktrician has the same symptom as well. While looking into @Jasse Jansson recommendation I found that the last install of 11.2-U6 is way larger (10.8G) than the rest (~760M). Looking in other threads I found one with a similar concern for a previous version install and in it an iXSystems person suggested this warranted a debug file to be sent to him to look at. Here is my abbreviated listing from the System>Boot Environments:

Code:

Name          Active     Created     Space   Keep
11.2-U6       Now/Reboot 11/10/2019  10.8G   no
11.2-U3       -          4/3/2019    756.3M  yes
11.2-RELEASE  -          12/5/2018   761.3M  no
11.2-RC2      -          11/22/2018  758.3M  no
...

Are you seeing something similar, @Sparktrician? And is this a symptom of an install problem?

If you are not seeing something similar I will take it to a separate thread.

 

[Jasse Jansson]

Not sure if I should take this to a separate thread, but I wanted to see if @Sparktrician has the same symptom as well. While looking into @Jasse Jansson recommendation I found that the last install of 11.2-U6 is way larger (10.8G) than the rest (~760M). Looking in other threads I found one with a similar concern for a previous version install and in it an iXSystems person suggested this warranted a debug file to be sent to him to look at. Here is my abbreviated listing from the System>Boot Environments:

Code:

Name          Active     Created     Space   Keep
11.2-U6       Now/Reboot 11/10/2019  10.8G   no
11.2-U3       -          4/3/2019    756.3M  yes
11.2-RELEASE  -          12/5/2018   761.3M  no
11.2-RC2      -          11/22/2018  758.3M  no
...

Are you seeing something similar, @Sparktrician? And is this a symptom of an install problem?

If you are not seeing something similar I will take it to a separate thread.

It's a bit big, indeed.

I have never thought about it but there's size differences on my 2 servers.
Backup server NAZZE have U7 4.3G
Main server NITRO have U7 2.9G
NAZZE have been in service for a longer time than NITRO.

How long ago did you your first FreeNAS install on that computer ?

 

[notspam]

It's a bit big, indeed.

I have never thought about it but there's size differences on my 2 servers.
Backup server NAZZE have U7 4.3G
Main server NITRO have U7 2.9G
NAZZE have been in service for a longer time than NITRO.

How long ago did you your first FreeNAS install on that computer ?

The initial-install is 6/6/2017 with 16 total entries in the list. The first 4 which have Keep as empty (not no or yes) have 2.9M or less.

That is strange that there is no consistency in the size for the last entry. Out of curiosity I totaled the entire list space thinking it would be near the last entry. The total came to something near 8G. The guide does not allude to how the space value of the last entry is calculated.

 

[Jasse Jansson]

I

The initial-install is 6/6/2017 with 16 total entries in the list. The first 4 which have Keep as empty (not no or yes) have 2.9M or less.

That is strange that there is no consistency in the size for the last entry. Out of curiosity I totaled the entire list space thinking it would be near the last entry. The total came to something near 8G. The guide does not allude to how the space value of the last entry is calculated.

I belive that the old smaller ones are snapshots, but you have to ask the real experts to get a good answer.

 

[Sparktrician]

Not sure if I should take this to a separate thread, but I wanted to see if @Sparktrician has the same symptom as well. While looking into @Jasse Jansson recommendation I found that the last install of 11.2-U6 is way larger (10.8G) than the rest (~760M). Looking in other threads I found one with a similar concern for a previous version install and in it an iXSystems person suggested this warranted a debug file to be sent to him to look at. Here is my abbreviated listing from the System>Boot Environments:

Code:

Name          Active     Created     Space   Keep
11.2-U6       Now/Reboot 11/10/2019  10.8G   no
11.2-U3       -          4/3/2019    756.3M  yes
11.2-RELEASE  -          12/5/2018   761.3M  no
11.2-RC2      -          11/22/2018  758.3M  no
...

Are you seeing something similar, @Sparktrician? And is this a symptom of an install problem?

If you are not seeing something similar I will take it to a separate thread.

Yes, I 'm seeing a disparity in file size.

Code:

Name        Active          Created                 Space       Keep
11.1-U6.3   -               12/27/2018 1:37 PM      1.0G        no
11.1-U7     -               1/30/2019  5:59 AM      1.0G        no
11.2-U6     Now/Reboot      9/26/2019 11:02 AM      5.2G        no

 

[notspam]

@Sparktrician I ended up fixing this by following @Jasse Jansson suggestion. (Thanks Jasse Jansson)

1. Go to System>Boot Environments and Activate the previous update. In my case, it was 11.2-U3. Since I had not needed to update the ZFS filesystem between 11.2-U3 and 11.2-U6, that seemed like a safe thing to do. It looks like yours is a bit further back (11.1-U7) and so I think if 1) you have not updated the ZFS filesystem and 2) going back that far seems OK to an expert here then this may be your course to pursue.
2. Reboot FreeNAS. This put it on 11.2-U3. I checked around a bit to see how the system looked (jails, pools, mounts, services). All seemed generally OK.
3. Go to System>Update and the error was not there.
4. Update to 11.2-U7 (current version). Waited for the update and reboot. I am now back in business with the error gone and on 11.2-U7 and the Update page is not in a perpetual searching for an update.

:)

 

[Sparktrician]

@Sparktrician I ended up fixing this by following @Jasse Jansson suggestion. (Thanks Jasse Jansson)

1. Go to System>Boot Environments and Activate the previous update. In my case, it was 11.2-U3. Since I had not needed to update the ZFS filesystem between 11.2-U3 and 11.2-U6, that seemed like a safe thing to do. It looks like yours is a bit further back (11.1-U7) and so I think if 1) you have not updated the ZFS filesystem and 2) going back that far seems OK to an expert here then this may be your course to pursue.
2. Reboot FreeNAS. This put it on 11.2-U3. I checked around a bit to see how the system looked (jails, pools, mounts, services). All seemed generally OK.
3. Go to System>Update and the error was not there.
4. Update to 11.2-U7 (current version). Waited for the update and reboot. I am now back in business with the error gone and on 11.2-U7 and the Update page is not in a perpetual searching for an update.

:)

Thank you notspam. I upgraded the feature flags in my current boot environment weeks ago so I don't think I can activate a previous update. I decided to do an upgrade install via USB. I now have 11.2-U7 installed, my data and settings were untouched, and System>Update is no longer showing an error. The new boot environment is reporting using 1.0G. This is consistant with the other boot environments listed except for the environment that wasn't working correctly. That one, as before, is reported as using 5.2G.

Code:

Name                        Active     Created              Space   Keep
Initial-Install             -          11/12/2018 11:27 AM  3.9M
11.1-U6                     -          11/12/2018 11:24 PM  1.1G    no
11.1-U6.3                   -          12/27/2018 1:37 PM   1.0G    no
11.1-U7                     -          1/30/2019 5:59 AM    1.0G    no
11.2-U6                     -          9/26/2019 11:02 AM   5.2G    no
default-20191124-144055    Now/Reboot  11/24/2019 4:40 AM   1.0G  

It's just dawned on me that the output of df -h has always reported "Filesystem" as using 1.0G vs 5.2G from System>Boot Environments... That's Interesting.

df -h BEFORE upgrade install

Code:

Filesystem                                                            Size    Used   Avail Capacity  Mounted on
freenas-boot/ROOT/11.2-U6                                             103G    1.0G    102G     1%    /

Jasse Jansson, I ran freenas-update -v check after the USB upgrade install. I still get the [Errno 2] in line 15. "/var/db/system/update" was present before the USB upgrade install but "/upgrade" is not present now. I'll see if it's created after I upgrade from the GUI next time. Considering System>Update appears to be working, and that the output no longer includes, "Update not permitted", I'm not sure if the error is significant.

Code:

[freenasOS.Configuration:601] TryGetNetworkFile(['https://update-master.ixsystems.com/FreeNAS/FreeNAS-11.2-STABLE/LATEST'])
[urllib3.connectionpool:824] Starting new HTTPS connection (1): update-master.ixsystems.com
[urllib3.connectionpool:396] https://update-master.ixsystems.com:443 "GET /FreeNAS/FreeNAS-11.2-STABLE/LATEST HTTP/1.1" 200 1957
[freenasOS.Configuration:731] TryGetNetworkFile(['https://update-master.ixsystems.com/FreeNAS/FreeNAS-11.2-STABLE/LATEST']):  Read 1957 bytes total
[freenasOS.Configuration:601] TryGetNetworkFile(['https://update-master.ixsystems.com/updates/ix_crl.pem'])
[urllib3.connectionpool:824] Starting new HTTPS connection (1): update-master.ixsystems.com
[urllib3.connectionpool:396] https://update-master.ixsystems.com:443 "GET /updates/ix_crl.pem HTTP/1.1" 200 1028
[freenasOS.Configuration:76] CheckFreeSpace(path=/tmp/tmp0j11c01s.pem, pool=None, required=1028)
[freenasOS.Configuration:731] TryGetNetworkFile(['https://update-master.ixsystems.com/updates/ix_crl.pem']):  Read 1028 bytes total
[freenasOS.Configuration:601] TryGetNetworkFile(['https://update-master.ixsystems.com/updates/ix_crl.pem'])
[urllib3.connectionpool:824] Starting new HTTPS connection (1): update-master.ixsystems.com
[urllib3.connectionpool:396] https://update-master.ixsystems.com:443 "GET /updates/ix_crl.pem HTTP/1.1" 200 1028
[freenasOS.Configuration:76] CheckFreeSpace(path=/tmp/tmpqznhx1lu.pem, pool=None, required=1028)
[freenasOS.Configuration:731] TryGetNetworkFile(['https://update-master.ixsystems.com/updates/ix_crl.pem']):  Read 1028 bytes total
[freenasOS.Update:1620] Could not open sequence file in cache directory /var/db/system/update: [Errno 2] No such file or directory: '/var/db/system/update/SEQUENCE'
[freenasOS.Update:938] Incomplete cache directory, will try continuing
[freenasOS.Update:951] Going to try checking cached manifest /var/db/system/update/MANIFEST
[freenasOS.Update:963] Going to try loading manifest file now
[freenasOS.Configuration:601] TryGetNetworkFile(['https://update-master.ixsystems.com/updates/ix_crl.pem'])
[urllib3.connectionpool:824] Starting new HTTPS connection (1): update-master.ixsystems.com
[urllib3.connectionpool:396] https://update-master.ixsystems.com:443 "GET /updates/ix_crl.pem HTTP/1.1" 200 1028
[freenasOS.Configuration:76] CheckFreeSpace(path=/tmp/tmptyjjhhkp.pem, pool=None, required=1028)
[freenasOS.Configuration:731] TryGetNetworkFile(['https://update-master.ixsystems.com/updates/ix_crl.pem']):  Read 1028 bytes total
[freenasOS.Update:965] Loaded manifest file
[freenasOS.Update:966] Cached manifest file has sequence f93a3b67973bac31ececa871460a45e7, latest_manfest has sequence f93a3b67973bac31ececa871460a45e7
[freenasOS.Update:1008] DownloadUpdate:  No update available
No updates available

Thank you notspam and Jasse Jansson for your interest and help!