APC UPS - help needed!

[pbucher]

By now, FreeNAS 8.3.0 is released, and still the UPS module does not seem to be fixed!
Issue number 1 seems to be just a GUI problem:
When I select my UPS model in the UPS Service Options (APC ups 2 Back-UPS USB USB (usbhid-ups)), close the dialog by clicking 'Ok' and then immediately open the dialog again, a different model is selected (Tripp-Lite ups 2 smart2200RMXL2U USB, newer models (usbhid-ups)) - same driver though.

This threw me off at first also, but it's just a GUI bug, without an easy fix I'm guessing. The key is the right driver is selected, the actual UPS model doesn't actually mater, I believe the actual config file only lists the driver. Which is the problem, there is no way to go from the config back to the UPS model selected in the GUI, so it just chooses the 1st one in the list that matches the currently selected driver.

I can confirm that the driver works fairly well with various APC UPSes(1 BackUPS-Pro & 2 SmartUPS), in my virtualized environment, all used the usbhid-ups driver & FreeNAS 8.3.

 

[Hi-Liter]

Did create a new ticket, if anyone has the same problem, take a look here:
https://support.freenas.org/ticket/1939

 

[Steve Salier]

I can confirm the same (similar) behavior with FreeNAS-8.3.0-RELEASE-x64 (r12701M on a TrippLite 1500LCD UPS.

Using the following profile: Tripp-Lite ups 2 Smart1500LCD USB (usbhid-ups)


I get the following:

Dec 10 21:40:12 nas6 kernel: uhid0: <Tripp Lite TRIPP LITE UPS, class 0/0, rev 1.10/0.02, addr 2> on usbus1
Dec 10 21:40:12 nas6 notifier: Will not 'restart' nut because nut_enable is NO.
Dec 10 21:40:12 nas6 notifier: Will not 'restart' nut_upsmon because nut_upsmon_enable is NO.
Dec 10 21:40:12 nas6 notifier: Will not 'restart' nut_upslog because nut_upslog_enable is NO.
Dec 10 21:40:20 nas6 notifier: nut not running? (check /var/db/nut/upsd.pid).
Dec 10 21:40:20 nas6 notifier: nut_upsmon not running? (check /var/db/nut/upsmon.pid).
Dec 10 21:40:20 nas6 notifier: nut_upslog not running? (check /var/db/nut/upslog.pid).
Dec 10 21:40:21 nas6 notifier: nut not running? (check /var/db/nut/upsd.pid).
Dec 10 21:40:21 nas6 notifier: This TrippLite? device (09ae:3016) is not (or perhaps not yet) supported
Dec 10 21:40:21 nas6 notifier: by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
Dec 10 21:40:21 nas6 notifier: this does not fix the problem, try running the driver with the
Dec 10 21:40:21 nas6 notifier: '-x productid=3016' option. Please report your results to the NUT user's
Dec 10 21:40:21 nas6 notifier: mailing list <nut-upsuser@…>.
Dec 10 21:40:21 nas6 notifier:
Dec 10 21:40:21 nas6 notifier: Network UPS Tools - Generic HID driver 0.37 (2.6.5)
Dec 10 21:40:21 nas6 notifier: USB communication driver 0.31
Dec 10 21:40:21 nas6 notifier: No matching HID UPS found
Dec 10 21:40:21 nas6 notifier: Driver failed to start (exit status=1)
Dec 10 21:40:21 nas6 notifier: Network UPS Tools - UPS driver controller 2.6.5
Dec 10 21:40:21 nas6 root: /usr/local/etc/rc.d/nut: WARNING: failed precmd routine for nut
Dec 10 21:40:21 nas6 notifier: /usr/local/etc/rc.d/nut: WARNING: failed precmd routine for nut
Dec 10 21:40:21 nas6 notifier: nut_upsmon not running? (check /var/db/nut/upsmon.pid).
Dec 10 21:40:21 nas6 notifier: Starting nut_upsmon.
Dec 10 21:40:21 nas6 notifier: kill: No such process
Dec 10 21:40:21 nas6 notifier: UPS: UPS1 (master) (power value 1)
Dec 10 21:40:21 nas6 upsmon[39737]: UPS [UPS1]: connect failed: Connection failure: Connection refused
Dec 10 21:40:21 nas6 upsmon[39737]: Communications with UPS UPS1 lost
Dec 10 21:40:21 nas6 notifier: nut_upslog not running? (check /var/db/nut/upslog.pid).
Dec 10 21:40:21 nas6 notifier: Starting nut_upslog.
Dec 10 21:40:21 nas6 notifier: Warning: initial connect failed: Connection failure: Connection refused
Dec 10 21:40:21 nas6 notifier: Stopping nut_upslog.
Dec 10 21:40:21 nas6 notifier: Stopping nut_upsmon.
Dec 10 21:40:21 nas6 upsmon[39736]: upsmon parent: read
Dec 10 21:40:21 nas6 notifier: nut not running? (check /var/db/nut/upsd.pid).

According to latest HCL for NUT, the TrippLite? SmartUPS 1500 is supported:
http://www.networkupstools.org/stable-hcl.html