HARDDRIVE Gurus Help me out

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Raymond Matos

Raymond Matos

Explorer
Joined
Dec 19, 2011
Messages
64
Could you tell me if these drives are bad, also what should i be looking for. Thx

Drive1
Code:
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST31000528ASQ
Serial Number:    9VP7BQYW
LU WWN Device Id: 5 000c50 0206bb70f
Firmware Version: AP24
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Sun Sep 18 02:43:52 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  600) seconds.
Offline data collection
capabilities:             (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   1) minutes.
Extended self-test routine
recommended polling time:     ( 190) minutes.
Conveyance self-test routine
recommended polling time:     (   2) minutes.
SCT capabilities:           (0x103f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000e   110   099   006    Old_age   Always       -       28559637
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   099   099   020    Old_age   Always       -       1732
  5 Reallocated_Sector_Ct   0x0033   003   003   036    Pre-fail  Always   FAILING_NOW 3999
  7 Seek_Error_Rate         0x000f   082   060   030    Pre-fail  Always       -       199438720
  9 Power_On_Hours          0x0032   080   080   000    Old_age   Always       -       17606
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   099   099   020    Old_age   Always       -       1745
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   073   073   000    Old_age   Always       -       27
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   041   045    Old_age   Always   In_the_past 36 (9 221 37 24 0)
194 Temperature_Celsius     0x0022   036   059   000    Old_age   Always       -       36 (0 7 0 0 0)
195 Hardware_ECC_Recovered  0x001a   043   019   000    Old_age   Always       -       28559637
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       16
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       16
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 45560 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 45560 occurred at disk power-on lifetime: 17577 hours (732 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 71 04 9d 00 32 40  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef aa 00 00 00 00 00 00      00:12:05.882  SET FEATURES [Enable read look-ahead]
  ef 03 46 00 00 00 00 00      00:12:05.882  SET FEATURES [Set transfer mode]
  00 00 00 00 00 00 00 ff      00:12:05.846  NOP [Abort queued commands]
  60 00 10 b0 9f 07 40 00      00:12:05.845  READ FPDMA QUEUED
  25 00 10 40 90 08 40 00      00:12:05.845  READ DMA EXT

Error 45559 occurred at disk power-on lifetime: 17577 hours (732 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 71 04 9d 00 32 40  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 03 46 00 00 00 00 00      00:12:05.882  SET FEATURES [Set transfer mode]
  00 00 00 00 00 00 00 ff      00:12:05.846  NOP [Abort queued commands]
  60 00 10 b0 9f 07 40 00      00:12:05.845  READ FPDMA QUEUED
  25 00 10 40 90 08 40 00      00:12:05.845  READ DMA EXT
  25 00 08 ff ff ff 4f 00      00:12:05.845  READ DMA EXT

Error 45558 occurred at disk power-on lifetime: 17577 hours (732 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 71 04 9d 00 32 40  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 03 00 00 00 00 00      00:12:05.818  SET FEATURES [Enable SATA feature]
  ef 02 00 00 00 00 00 00      00:12:05.793  SET FEATURES [Enable write cache]
  ef aa 00 00 00 00 00 00      00:12:05.774  SET FEATURES [Enable read look-ahead]
  ef 03 46 00 00 00 00 00      00:12:05.774  SET FEATURES [Set transfer mode]
  00 00 00 00 00 00 00 ff      00:12:05.737  NOP [Abort queued commands]

Error 45557 occurred at disk power-on lifetime: 17577 hours (732 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 71 04 9d 00 32 40  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 03 00 00 00 00 00      00:12:05.818  SET FEATURES [Enable SATA feature]
  ef 02 00 00 00 00 00 00      00:12:05.793  SET FEATURES [Enable write cache]
  ef aa 00 00 00 00 00 00      00:12:05.774  SET FEATURES [Enable read look-ahead]
  ef 03 46 00 00 00 00 00      00:12:05.774  SET FEATURES [Set transfer mode]
  00 00 00 00 00 00 00 ff      00:12:05.737  NOP [Abort queued commands]

Error 45556 occurred at disk power-on lifetime: 17577 hours (732 days + 9 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 71 04 9d 00 32 40  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 02 00 00 00 00 00 00      00:12:05.793  SET FEATURES [Enable write cache]
  ef aa 00 00 00 00 00 00      00:12:05.774  SET FEATURES [Enable read look-ahead]
  ef 03 46 00 00 00 00 00      00:12:05.774  SET FEATURES [Set transfer mode]
  00 00 00 00 00 00 00 ff      00:12:05.737  NOP [Abort queued commands]
  60 00 08 ff ff ff 4f 00      00:12:05.736  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[/CMD]


Drive2
 
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST31000528ASQ
Serial Number:    9VP748ER
LU WWN Device Id: 5 000c50 0205f08a4
Firmware Version: AP24
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Sun Sep 18 02:46:21 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  600) seconds.
Offline data collection
capabilities:             (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   1) minutes.
Extended self-test routine
recommended polling time:     ( 195) minutes.
Conveyance self-test routine
recommended polling time:     (   2) minutes.
SCT capabilities:           (0x103f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000e   118   089   006    Old_age   Always       -       200113970
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       637
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   081   060   030    Pre-fail  Always       -       149798700
  9 Power_On_Hours          0x0032   080   080   000    Old_age   Always       -       18064
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       648
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   069   069   000    Old_age   Always       -       31
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   043   045    Old_age   Always   In_the_past 36 (0 48 37 25 0)
194 Temperature_Celsius     0x0022   036   057   000    Old_age   Always       -       36 (0 18 0 0 0)
195 Hardware_ECC_Recovered  0x001a   022   019   000    Old_age   Always       -       200113970
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 31 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 31 occurred at disk power-on lifetime: 6232 hours (259 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 5b 86 4b 0d  Error: UNC at LBA = 0x0d4b865b = 223053403

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 58 86 4b 4d 00      16:06:21.007  READ DMA EXT
  25 00 08 58 86 4b 4d 00      16:06:17.917  READ DMA EXT
  2f 00 01 10 00 00 00 00      16:06:17.618  READ LOG EXT
  60 00 10 88 19 1e 40 00      16:06:14.556  READ FPDMA QUEUED
  60 00 10 48 88 23 40 00      16:06:14.556  READ FPDMA QUEUED

Error 30 occurred at disk power-on lifetime: 6232 hours (259 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 5b 86 4b 0d  Error: UNC at LBA = 0x0d4b865b = 223053403

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 58 86 4b 4d 00      16:06:17.917  READ DMA EXT
  2f 00 01 10 00 00 00 00      16:06:17.618  READ LOG EXT
  60 00 10 88 19 1e 40 00      16:06:14.556  READ FPDMA QUEUED
  60 00 10 48 88 23 40 00      16:06:14.556  READ FPDMA QUEUED
  60 00 08 58 86 4b 4d 00      16:06:14.556  READ FPDMA QUEUED

Error 29 occurred at disk power-on lifetime: 6232 hours (259 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 5b 86 4b 0d  Error: UNC at LBA = 0x0d4b865b = 223053403

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 10 88 19 1e 40 00      16:06:14.556  READ FPDMA QUEUED
  60 00 10 48 88 23 40 00      16:06:14.556  READ FPDMA QUEUED
  60 00 08 58 86 4b 4d 00      16:06:14.556  READ FPDMA QUEUED
  60 00 08 50 86 4b 4d 00      16:06:14.554  READ FPDMA QUEUED
  60 00 08 48 86 4b 4d 00      16:06:14.553  READ FPDMA QUEUED

Error 28 occurred at disk power-on lifetime: 5160 hours (215 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 9a 7e 4b 0d  Error: UNC at LBA = 0x0d4b7e9a = 223051418

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 98 7e 4b 4d 00      03:34:56.433  READ DMA EXT
  25 00 08 98 7e 4b 4d 00      03:34:53.352  READ DMA EXT
  25 00 08 98 7e 4b 4d 00      03:34:50.288  READ DMA EXT
  25 00 08 98 7e 4b 4d 00      03:34:47.174  READ DMA EXT
  2f 00 01 10 00 00 00 00      03:34:46.892  READ LOG EXT

Error 27 occurred at disk power-on lifetime: 5160 hours (215 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 9a 7e 4b 0d  Error: UNC at LBA = 0x0d4b7e9a = 223051418

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 08 98 7e 4b 4d 00      03:34:53.352  READ DMA EXT
  25 00 08 98 7e 4b 4d 00      03:34:50.288  READ DMA EXT
  25 00 08 98 7e 4b 4d 00      03:34:47.174  READ DMA EXT
  2f 00 01 10 00 00 00 00      03:34:46.892  READ LOG EXT
  60 00 08 98 7e 4b 4d 00      03:34:43.848  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
Last edited by a moderator:
Mirfster

Mirfster

Doesn't know what he's talking about
Joined
Oct 2, 2015
Messages
3,215
Have a look at this for starters

Quick glance shows both drives with high counts of 187 attribute...

Raymond Matos said:
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
Click to expand...
So no SMART Tests have been ever ran on these drives before? Even after so many hours:
Raymond Matos said:
9 Power_On_Hours 0x0032 080 080 000 Old_age Always - 18064
Click to expand...
 
joeschmuck

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
10,996
Drive 1 is bad. Drive 2 is not bad (yet).

As @Mirfster mentioned, no SMART tests have been run. In the bottom of my signature is a link to Hard Drive Troubleshooting and it tells you how to run the tests. Run a SMART Long test on drive 2 and then report the same output that you did above for hard drive 2. Hard drive 1 is already bad, I'd RMA the drive.
 
Ericloewe

Ericloewe

Server Wrangler
Moderator
Joined
Feb 15, 2014
Messages
20,194
Please note that you should use CODE tags, not CMD tags, for everything longer than a single line.

joeschmuck said:
Drive 2 is not bad (yet).
Click to expand...
It's thrown a few serious errors during operation, so I'd hesitate to say it's not bad.
 
joeschmuck

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
10,996
Ericloewe said:
It's thrown a few serious errors during operation, so I'd hesitate to say it's not bad.
Click to expand...
While there are several error messages, those messages occurred in the 6200 hour range while the drive is now at the 18000 hour range. I can't say that those errors were not self induced but all I can say is they haven't occurred in over 11,832 hours and I cannot say the drive is bad yet because the IDs do not indicate there is a hardware failure of the drive yet. If I missed something, sincerely please point it out. I'm not all knowing. Please keep in mind that I did say "yet" in my posting above. We should wait until the long test has been completed first.
 
Ericloewe

Ericloewe

Server Wrangler
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danb35

danb35

Hall of Famer
Joined
Aug 16, 2011
Messages
15,504
...and schedule regular SMART tests on all your drives, and make sure to update that schedule when you replace a drive. Schedule is up to you, but I'd recommend no less frequently than a short test weekly and a long test monthly. I run short tests daily and long tests weekly.
 
joeschmuck

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
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Status
Not open for further replies.

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Related topics on forums.truenas.com for thread: "HARDDRIVE Gurus Help me out"

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