web interface could not be accessed

asw2012

Contributor
Joined
Dec 17, 2012
Messages
182
TrueNAS 13.0 U1
see attached pic.
I have just replaced my router. I did have a DHCP static map set on the old router to the NAS box. It's been setup with a LAG also, never had any problems until now. In my router table of leases, I can not see my NAS box (I can not even setup a static map). I ping, with no problems, I can access all my SMB shares also.

I've tried from the console:
deleting interface
setting up new interface
deleting lag (both NAS and switch)
setting up individual (no LAG)

Scratching my head here on this one......

1663814994711.png
 

homer27081990

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Aug 9, 2022
Messages
321
Please provide full networking config from TrueNAS and your router (watch out for public IPs, erase them from screenshot).
 

Steasenburger

Explorer
Joined
Feb 12, 2020
Messages
52
Maybe you are running into this error from TrueNAS 13 known issues?
"2.5GigE Realtek NICs are unsupported in 13.0-U2. This is due to the Realtek NIC driver causing iSCSI data corruption and the driver is now disabled by default."
 

homer27081990

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Joined
Aug 9, 2022
Messages
321
Maybe you are running into this error from TrueNAS 13 known issues?
"2.5GigE Realtek NICs are unsupported in 13.0-U2. This is due to the Realtek NIC driver causing iSCSI data corruption and the driver is now disabled by default."
Their layer 3 is demonstrated to work (ping).
Also note:
I have just replaced my router.
The problem is some misconfiguration.
 

asw2012

Contributor
Joined
Dec 17, 2012
Messages
182
Please provide full networking config from TrueNAS and your router (watch out for public IPs, erase them from screenshot).
When you say full network config, what are you exactly looking for? what command in TrueNAS and what specifics in the router?
Their layer 3 is demonstrated to work (ping).
Also note:

The problem is some misconfiguration.
Yeah, something is misconfigured, and it's driving me up a wall right now lol.
 

homer27081990

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Aug 9, 2022
Messages
321
When you say full network config, what are you exactly looking for? what command in TrueNAS and what specifics in the router?

Yeah, something is misconfigured, and it's driving me up a wall right now lol.
  • Basic networking settings for both the new router and TrueNAS:
  • IPv4 address (local, eg 192.168.1.2)
  • IPv4 subnet (on router, eg 192.168.1.0/24)
  • Default Gateway (eg the IPv4 address of the router in most cases)
    • In TrueNAS -> Networking -> Global Configuration
    • This is not needed for the router, it automatically configures the D-GW from you ISP
  • IPv4 netmask or CIDR notation host address length (eg 255.255.255.0 in a separate field or /24 after the IP)
    • In TrueNAS -> Networking -> Interface Configuration -> (Each interface connected to LAN)
    • In router -> [typically on the LAN configuration screen]
  • Domain name
  • Hostname
  • DNS Servers
    • In TrueNAS -> Networking -> Global Configuration -> Nameserver 1, 2, 3
    • In Router -> (We have 2 DNS settings here: one is the router's own DNS servers, typically in the WAN or system config and the DHCP advertised DNS servers on the LAN, LAN DHCP configuration screen)
  • Any custom firewall rules, including Port Forward rules and NAT
In TrueNAS you can get most of what you need by: ifconfig /all (EDIT: sorry, got confused with Windows) ifconfig
->Take care to erase IPv6 GUAs as they are public.

My suspicion is you have misconfigured the Default Gateway on TrueNAS.
 
Last edited:

asw2012

Contributor
Joined
Dec 17, 2012
Messages
182
Ok, what I've done here after all of the screwing around, I booted into an earlier 13.0 - booted just fine and immediately was assigned an ip address. Logged into the GUI and proceeded to update to the latest. All is fine now.

As you mentioned, the default gateway was probably misconfigured....
 
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