Questions to WD Technical Support and their replies below
1. Is there something wrong with this drive? At the current rate of head parking this drive will reach a count of somewhere in the 2-3 million cycles before the 3 year warranty period is reached. If WD really believes that the drives can survive this many parking cycles why do you only list 600,000 in your specification? Since this will be 4-5 times the specified value it does appear something is wrong with the drive.
(WD Response) Some utilities, operating systems, and applications, such as some implementations of Linux, for example, are not optimized for low power storage devices and can cause our drives to wake up at a higher rate than normal. This effectively negates the power-saving advantages of low-power drives, such as Western Digital’s WD Red, and artificially increases the number of load-unload cycles.
They also stated in another email that "To date, we have had no reported hard drive failures due to cycle and load times with any of our drives."
2. Should the Idle3 timer have been set to 8 seconds when I received it? I have seen several other postings and test data/reviews on the internet where people state when they received their WD30EFRX the Idle3 timer was disabled?
(WD Response) - They did not answer this question
3. Is there something I can do to reduce the LCC concern and increase the life of this drive if I am still concerned about it? I have seen several posts where people claim that using the WDIDLE3 tool works OK, but it is not listed as a drive for this tool on the WD web site. Is this tool OK to use or is there something else that can be done to change this operation?
(WD Response) - The WDIddle3 utility has not been designed for this particular product. However, we've seen cases where customers have used the tool with this internal drive and managed to set Idle3 to max time which effectively turns off load/unload power saving feature. Please also find the link for the WDiddle3 utility which should allow you to set the WDiddle 3 for your needs.