WD Green load cycle question

Ramboxman · Jan 16, 2014

@joeschmuck

Sorry traveling day of work, but I run 5 jails. I had to reinstall all my jails yesterday evening and my smart report this morning did not show a change in LCC's I am very happy with freenas and most importantly the support from this forum but the jails are a pain in the rear every time I upgrade freenas and this time from restoring from a backup.

Also the first drive in the report is a VelociRaptor used solely for Time Machine Backups for my MacBook. The rest are part of my pool.

Code:

smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital VelociRaptor
Device Model:    WDC WD1500HLHX-01JJPV0
Serial Number:    WD-WX81E81AXXXX
LU WWN Device Id: 5 0014ee 6579bd5ad
Firmware Version: 04.05G04
User Capacity:    150,039,945,216 bytes [150 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    10000 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 6.0 Gb/s
Local Time is:    Thu Jan 16 06:00:00 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode is:    ACTIVE or IDLE
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
3 Spin_Up_Time            0x0027  192  191  021    Pre-fail  Always      -      1400
4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      136
5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
7 Seek_Error_Rate        0x002e  100  253  000    Old_age  Always      -      0
9 Power_On_Hours          0x0032  093  093  000    Old_age  Always      -      5206
10 Spin_Retry_Count        0x0032  100  100  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  100  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      124
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      69
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      66
194 Temperature_Celsius    0x0022  113  107  000    Old_age  Always      -      30
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  200  200  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  168  000    Old_age  Always      -      548
200 Multi_Zone_Error_Rate  0x0008  200  200  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Red (AF)
Device Model:    WDC WD20EFRX-68EUZN0
Serial Number:    WD-WCC4M097XXXX
LU WWN Device Id: 5 0014ee 25edbaaff
Firmware Version: 80.00A80
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 16 06:00:00 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode is:    ACTIVE or IDLE
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
3 Spin_Up_Time            0x0027  184  184  021    Pre-fail  Always      -      3800
4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      7
5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      37
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      7
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      6
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      3
194 Temperature_Celsius    0x0022  117  113  000    Old_age  Always      -      30
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Red (AF)
Device Model:    WDC WD20EFRX-68EUZN0
Serial Number:    WD-WCC4M097XXXX
LU WWN Device Id: 5 0014ee 2b4319f78
Firmware Version: 80.00A80
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 16 06:00:00 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode is:    ACTIVE or IDLE
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
3 Spin_Up_Time            0x0027  100  253  021    Pre-fail  Always      -      0
4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      5
5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      37
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      5
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      4
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      2
194 Temperature_Celsius    0x0022  116  112  000    Old_age  Always      -      31
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Red (AF)
Device Model:    WDC WD20EFRX-68EUZN0
Serial Number:    WD-WMC4N081XXXX
LU WWN Device Id: 5 0014ee 6ae986a24
Firmware Version: 80.00A80
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 16 06:00:01 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode is:    ACTIVE or IDLE
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
3 Spin_Up_Time            0x0027  204  199  021    Pre-fail  Always      -      4800
4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      7
5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      37
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      7
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      6
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      2
194 Temperature_Celsius    0x0022  119  114  000    Old_age  Always      -      31
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Red (AF)
Device Model:    WDC WD20EFRX-68EUZN0
Serial Number:    WD-WMC4M150XXXX
LU WWN Device Id: 5 0014ee 6ae9c7634
Firmware Version: 80.00A80
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 16 06:00:01 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode is:    ACTIVE or IDLE
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
3 Spin_Up_Time            0x0027  216  191  021    Pre-fail  Always      -      2183
4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      10
5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      37
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      10
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      9
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      2
194 Temperature_Celsius    0x0022  119  116  000    Old_age  Always      -      28
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Red (AF)
Device Model:    WDC WD20EFRX-68EUZN0
Serial Number:    WD-WMC4M145XXXX
LU WWN Device Id: 5 0014ee 0ae5a1884
Firmware Version: 80.00A80
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 16 06:00:01 2014 CST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
Power mode is:    ACTIVE or IDLE
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      0
3 Spin_Up_Time            0x0027  204  192  021    Pre-fail  Always      -      2783
4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      9
5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      37
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      9
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      8
193 Load_Cycle_Count        0x0032  200  200  000    Old_age  Always      -      4
194 Temperature_Celsius    0x0022  118  115  000    Old_age  Always      -      29
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
 
Use smartctl -h to get a usage summary

Ramboxman · Feb 1, 2014

Seems like Western Digital is making changes with drives where the idle timer was set to 8 seconds after learning of thier mistake.

Thank you for your questions and for being a Western Digital customer.

This red drive is designed for high duty cycle. This means the drive is designed to be accessed constantly. The high Park cycle count means that the drive is simply not being accessed very much. The IDLE 3 utility is designed for Green Drives. To answer your question of either increasing the time in the Park cycle or completely disabling it. I recommend increasing the time to see if that works well for you. If you completely disable it then you should be checking the drive periodically with diagnostic tests. Your statement about the fact the drive was not set to 8 seconds when you received it. Thank you for bringing this to our attention, I have forwarded that information to our internal drive department.

I believe in the right tool for the right job. I have provided you a link to the tool to change the time for the Park Cycle from 8 seconds to 300 seconds on your red drive.
http://support.wd.com/product/download.asp?groupid=619&sid=201&lang=en

If you have any further questions, please reply to this email and we will be happy to assist you further.

Also found this http://community.wd.com/t5/News-Ann...T-Load-Unload-Utility-1-21-14/m-p/665833#M425

cyberjock · Feb 4, 2014

Ramboxman said:
Thank you for your questions and for being a Western Digital customer.

Are you a WD employee/representative?

Yatti420 · Feb 4, 2014

cyberjock said:
Are you a WD employee/representative?

I think that was part of the email received..

cyberjock · Feb 4, 2014

Yatti420 said:
I think that was part of the email received..

Oh! Ok. I was going to say we can label him as a representative if he is one. ;)

Ramboxman · Feb 6, 2014

I am not with Western Digital it was part of the original email sent to them.

Yatti420 · Feb 6, 2014

If you are reading this trying to decide whether to run WDIDLE or equivalent for your green/reds (even to check timer) the answer is yes! :)

jyavenard · Feb 6, 2014

Ramboxman said:
Seems like Western Digital is making changes with drives where the idle timer was set to 8 seconds after learning of thier mistake.

Well, I can guarantee you that this is rubbish.

I have their latest Red, with the latest firmware available.
Their upgrade tool did nothing and stated I didn't need the update.

Yet, the idle timer value was set to 8s, and after only 70 days of use on one machine I have a cycle count of 64k, and one another box (accessed less often) I have 135k.

The WD5741 *not* change the idle timer. It is a firmware upgrade (according to the message stating that the firmware didn't need upgrading and was the latest available). I still had to run the wdidle3 utility

135k cycles in 70 days.... go wonder....

Yatti420 · Feb 7, 2014

jyavenard said:
Well, I can guarantee you that this is rubbish.

I have their latest Red, with the latest firmware available.
Their upgrade tool did nothing and stated I didn't need the update.

Yet, the idle timer value was set to 8s, and after only 70 days of use on one machine I have a cycle count of 64k, and one another box (accessed less often) I have 135k.

The WD5741 *not* change the idle timer. It is a firmware upgrade (according to the message stating that the firmware didn't need upgrading and was the latest available). I still had to run the wdidle3 utility

135k cycles in 70 days.... go wonder....

Can somebody confirm 100% what the red tool is doing then? Maybe your update didn't take to the drive? One off problem? I swear somebody posted saying their timer changed to 300s usin the new wd red tool..

Edit: WD probably missed the new batches of drives.. Or software "thinks" it doesn't need an update when it does.. Either way I will always use WDIDLE as it doesn't look like custom/individual settings will take with the new red tool and/or wont list timers?

Important Announcement for the TrueNAS Community.

WD Green load cycle question

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