Volume state is degraded

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spyder

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<div class="bbWrapper">&quot;The volume xxxxx state is DEGRADED: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state.&quot;<br /> <br /> I may be over my head here. <br /> <br /> <span style="font-size: 22px"><b>System Information</b></span><br /> <b>Hostname</b> freenas.local Edit<br /> <b>Build</b> FreeNAS-11.1-U1<br /> <b>Platform</b> AMD FX(tm)-4100 Quad-Core Processor<br /> <b>Memory</b> 11736MB<br /> <b>System Time</b> Thu, 26 Jul 2018 16:35:12 -0700<br /> <b>Uptime</b> 4:35PM up 54 days, 46 mins, 0 users<br /> <b>Load Average</b> 0.38, 0.24, 0.13<br /> <br /> I can't figure out where to look to start solving this problem. I am not a genius tech. I know enough to be dangerous.<br /> <br /> Any kindness would be greatly appreciated.<br /> <br /> S</div>
 

m0nkey_

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<div class="bbWrapper">Output of <code style="background-color: #dee3e7; padding: .2px; margin: .1em; display: inline-block;"> <kbd>zpool status</kbd></code> would be useful.<br /> <br /> Paste it here using the [ code ] tags</div>
 

spyder

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<div class="bbWrapper"><blockquote data-attributes="member: 53810" data-quote="m0nkey_" data-source="post: 472117" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=472117" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-472117">m0nkey_ said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Output of <code style="background-color: #dee3e7; padding: .2px; margin: .1em; display: inline-block;"> <kbd>zpool status</kbd></code> would be useful.<br /> <br /> Paste it here using the [ code ] tags </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Is that under 'reports'? I'm logged into the machine remotely. Sorry in advance . .</div>
 

spyder

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<div class="bbWrapper"><div class="bbCodeBlock bbCodeCode"><div class="type">Code:</div><pre> errors: No known data errors pool: spyro state: DEGRADED status: One or more devices could not be opened. Sufficient replicas exist for the pool to continue functioning in a degraded state. action: Attach the missing device and online it using 'zpool online'. see: http://illumos.org/msg/ZFS-8000-2Q scan: scrub repaired 0 in 0 days 00:09:33 with 0 errors on Sun Jul 15 00:09:36 2018 config: NAME STATE READ WRITE CKSUM spyro DEGRADED 0 0 0 raidz2-0 DEGRADED 0 0 0 5914224077538151657 UNAVAIL 0 0 0 was /dev/gptid/17be84be-09e6-11e8-824f-94de803fa 3c5 gptid/19458cab-09e6-11e8-824f-94de803fa3c5 ONLINE 0 0 0 gptid/1abd9ec2-09e6-11e8-824f-94de803fa3c5 ONLINE 0 0 0 gptid/1cae3f1d-09e6-11e8-824f-94de803fa3c5 ONLINE 0 0 0 gptid/1e2c231a-09e6-11e8-824f-94de803fa3c5 ONLINE 0 0 0 gptid/1ff9c623-09e6-11e8-824f-94de803fa3c5 ONLINE 0 0 0 </pre></div></div>
 

danb35

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<div class="bbWrapper">Looks like you have a dead disk. You need to identify and replace it. See <a href="https://forums.freenas.org/index.php?resources/replacing-a-failed-failing-disk.75/" target="_blank" class="link link--external" rel="nofollow ugc noopener">https://forums.freenas.org/index.php?resources/replacing-a-failed-failing-disk.75/</a></div>
 

spyder

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<div class="bbWrapper">Thanks. I did that.<br /> Now how can I tell which physical drive it is?</div>
 

spyder

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<div class="bbWrapper">so the giant number at the bottom? Is there a better way?</div>
 

Redcoat

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<div class="bbWrapper">Try looking here (from the Resources section in the masthead): <a href="https://forums.freenas.org/index.php?resources/identify-your-drives-by-serial-number.64/" target="_blank" class="link link--external" rel="nofollow ugc noopener"> https://forums.freenas.org/index.php?resources/identify-your-drives-by-serial-number.64/</a></div>
 

danb35

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<div class="bbWrapper"><blockquote data-attributes="member: 85395" data-quote="spyder" data-source="post: 472261" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=472261" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-472261">spyder said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> so the giant number at the bottom? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>No, the disk serial numbers. They're in the &quot;view disks&quot; screen.</div>
 

spyder

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<div class="bbWrapper">Thanks everyone for your patience. I will attempt to replace this weekend.</div>
 

CraigD

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<div class="bbWrapper"><blockquote data-attributes="member: 85395" data-quote="spyder" data-source="post: 472113" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=472113" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-472113">spyder said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I can't figure out where to look to start solving this problem. I am not a genius tech. I know enough to be dangerous. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Well done, you found a way to survive a drive failure without losing data! <br /> <br /> Your data was still live and accessible even after losing a drive, most people lose data or have to use a backup copy.<br /> <br /> Have Fun</div>
 

spyder

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Apr 22, 2018
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<div class="bbWrapper">So . . When I took it apart, I found a SATA cable that was intermittent. Problem solved - Thanks everyone!</div>
 
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