SMART not working?

[rmccullough]

I setup email alerts and got them working (received the test as well as a bunch of NTP errors). I then went to setup the SMARTD service and test it by setting "Critical" to 1. I am not receiving any email alerts abut the temperature of my drives being too high.

Additionally, from the dashboard when I click on one of the drives from my pool it says it is running at 0 degrees:


However, when I run smartctl -a /dev/da0 from the shell as root, it is reporting the drives temperature:

Code:

freenas# smartctl -a /dev/da0
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:			   HITACHI
Product:			  HUS723020ALS641
Revision:			 MS06
Compliance:		   SPC-4
User Capacity:		2,000,398,934,016 bytes [2.00 TB]
Logical block size:   512 bytes
Formatted with type 2 protection
Rotation Rate:		7200 rpm
Form Factor:		  3.5 inches
Logical Unit id:	  0x5000cca01b81caa4
Serial number:		YFJ9BTYK
Device type:		  disk
Transport protocol:   SAS (SPL-3)
Local Time is:		Fri Aug 24 19:44:05 2018 MDT
SMART support is:	 Available - device has SMART capability.
SMART support is:	 Enabled
Temperature Warning:  Enabled

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Current Drive Temperature:	 31 C
Drive Trip Temperature:		55 C

Manufactured in week 42 of year 2012
Specified cycle count over device lifetime:  50000
Accumulated start-stop cycles:  16
Specified load-unload count over device lifetime:  600000
Accumulated load-unload cycles:  1210
Elements in grown defect list: 0

Vendor (Seagate) cache information
  Blocks sent to initiator = 46132423007666176

Error counter log:
		  Errors Corrected by		   Total   Correction	 Gigabytes	Total
			  ECC		  rereads/	errors   algorithm	  processed	uncorrected
		  fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors
read:		  0		0		 0		 0	8211289	1285611.767		   0
write:		 0		1		 0		 1	4093835	 296974.011		   0
verify:		0		0		 0		 0	   3537		  0.000		   0

Non-medium error count:		0

No self-tests have been logged

Any ideas why the SMARTD service doesn't seem to be picking up the drive temp?

 

[joeschmuck]

Hey, which version of FreNAS are you running? What hardware are you running? Please follow the short and sweet forum rules as they are there to allow us to give you better quicker help. Did you check the Bug Tracking System to see if this was a reported issue?

 

[rmccullough]

Sorry about that. FreeNAS 11 (beta 2). I just installed a couple days ago with the latest that had plugins and such.

Server Chassis/ Case: CSE-826A-R1200LPB
Motherboard: X9DRi-LN4F+
Backplane: BPN-SAS-826A I-Path Direct Attached Backplane
2x LSI 9210-8i HBA JBOD FREENAS UNRAID
9x 2TB SAS Hard Drives 7.2K RPM 6GB/S HITACHI GST ULTRASTAR HUS723020ALS640


No I haven’t checked the bug reports, but will when I get home.

 

[joeschmuck]

If it is not listed as a bug, then I'd recommend you do it so the developers can fix it.

 

[rmccullough]

Issue: https://redmine.ixsystems.com/issues/42944