Scale install issues

[Jason Giddens]

Hey all,

I am setting up my new rig (Dell r720, IT mode Perc H710p, drives...) and trying to get Scale installed. If I put in my Truenas Core USB stick it installs just fine into a NVME drive i have in a USB adapter connected to the internal USB header. If I try to the same with my Scale ISO USB I get a failure:

"mount: /mnt: failed to setup loop device for /cdrom/TrueNAS-SCALE.update"

It then says the install failed and kicks me to a shell prompt. If I have Truenas Core installed on my nvme/usb stick then the installer sees the existing install and offers to upgrade, but that also fails to the same error.

Thoughts?

 

[Jason Giddens]

Hey all,

I am setting up my new rig (Dell r720, IT mode Perc H710p, drives...) and trying to get Scale installed. If I put in my Truenas Core USB stick it installs just fine into a NVME drive i have in a USB adapter connected to the internal USB header. If I try to the same with my Scale ISO USB I get a failure:

"mount: /mnt: failed to setup loop device for /cdrom/TrueNAS-SCALE.update"

It then says the install failed and kicks me to a shell prompt. If I have Truenas Core installed on my nvme/usb stick then the installer sees the existing install and offers to upgrade, but that also fails to the same error.

Thoughts?

Alright, I recreated the ISO on the USB again and this time it installed successfully. Awesome! Sadly, it does not boot. It stops at

[ 32.077867 ] sd 0:0:3:0: [sdd] Attached SCSI disk

it stalls there and nothing else happens.

If i hit enter i get kicked to a (Initramfs) prompt

 

[Kris Moore]

Weird, the USB stick is removed at this point right? What kind of disk hardware do you have on the box? Wonder if a particular drive probe is failing, whatever comes after sdd in the ordering.

 

[Jason Giddens]

Kris,

Yes, the USB stick is out and the server is booting from the internal NVME/USB adapter.

The drives are as follows:

Drive Slot	Manufacturer		Part #	Capacity	Interface
0	Toshiba		SDFCP93GEB02	200Gb	SAS
1	Toshiba		SDFCP93GEB02	200Gb	SAS
2	Seagate		92M270-046	4tb	SAS
3	Seagate		92M270-046	4tb	SAS
4	Seagate		92M270-046	4tb	SAS
5	Seagate		92M270-046	4Tb	SAS

These are all used drives I bought off of ebay, so maybe one of them is wonky? That being said, Truenas Core had no problem booting or seeing any of these drives.

 

[Jason Giddens]

The plot thickens. I went ahead and blew up the scale install and just installed Truenas Core 12 to see if the drives would cooperate. It installed nicely and I was able to create my 2x200gb SSD pool. When I went to create a pool with 2x mirrored VDEVs witht he 4 4TB drives I ran into trouble. No matter how I laid this out or which drives I used I get an error that prevents the creation of the pool:

Code:

Error: Traceback (most recent call last):
  File "/usr/local/lib/python3.9/site-packages/middlewared/job.py", line 367, in run
    await self.future
  File "/usr/local/lib/python3.9/site-packages/middlewared/job.py", line 403, in __run_body
    rv = await self.method(*([self] + args))
  File "/usr/local/lib/python3.9/site-packages/middlewared/schema.py", line 973, in nf
    return await f(*args, **kwargs)
  File "/usr/local/lib/python3.9/site-packages/middlewared/plugins/pool.py", line 670, in do_create
    formatted_disks = await self.middleware.call('pool.format_disks', job, disks)
  File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1248, in call
    return await self._call(
  File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1205, in _call
    return await methodobj(*prepared_call.args)
  File "/usr/local/lib/python3.9/site-packages/middlewared/plugins/pool_/format_disks.py", line 56, in format_disks
    await asyncio_map(format_disk, disks.items(), limit=16)
  File "/usr/local/lib/python3.9/site-packages/middlewared/utils/asyncio_.py", line 16, in asyncio_map
    return await asyncio.gather(*futures)
  File "/usr/local/lib/python3.9/site-packages/middlewared/utils/asyncio_.py", line 13, in func
    return await real_func(arg)
  File "/usr/local/lib/python3.9/site-packages/middlewared/plugins/pool_/format_disks.py", line 29, in format_disk
    await self.middleware.call(
  File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1248, in call
    return await self._call(
  File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1216, in _call
    return await self.run_in_executor(prepared_call.executor, methodobj, *prepared_call.args)
  File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1120, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
  File "/usr/local/lib/python3.9/site-packages/middlewared/utils/io_thread_pool_executor.py", line 25, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.9/site-packages/middlewared/plugins/disk_/format.py", line 25, in format
    raise CallError(f'Failed to wipe disk {disk}: {job.error}')
middlewared.service_exception.CallError: [EFAULT] Failed to wipe disk da0: [EFAULT] Command gpart create -s gpt /dev/da0 failed (code 1):
gpart: Input/output error

Suggestions?