-
Important Announcement for the TrueNAS Community.
The TrueNAS Community has now been moved. This forum has become READ-ONLY for historical purposes. Please feel free to join us on the new TrueNAS Community Forums
Random rebooting
- Thread starter JohnFLi
- Start date
elvisimprsntr
Guru
- Joined
- Jun 2, 2019
- Messages
- 591
Bad stick(s) of RAM?
From your other threads/posts, seems like this system had been very problematic.
From your other threads/posts, seems like this system had been very problematic.
Yes, I am wanting to replace the entire system (physically) but until then..... argh!!
is there anyway I can check to see if it is ram?
- Joined
- Feb 18, 2014
- Messages
- 2,925
In IPMI - to get there read the appropriate manual for your model on the SM site - I don't know which one it is as the board model number in your signature is abbreviated. Hopefully your Event Log configuration is capturing shutdowns - I would expect it to be.
Please advise the full model number here.
- Joined
- Feb 18, 2014
- Messages
- 2,925
Use Memtest86..
Is your RAM ECC?
I looked at Memtest86 real quick..... I will need to find a time to take the system down.
As for teh board model...not sure how to get which version of it. the system was bought in Sept of 2016.
The invoice only says X10DRL (DDR 4) Processor: E52620 v4 Dual
Did not know it existed...
gave it an address, and currently logged into it.
i do see in it's events, some items, but the time isn't close at all
The auto reboot happened @ 2214 lastnight
- Joined
- Feb 18, 2014
- Messages
- 2,925
Is the system time set correctly in IPMI? What does Date and Time show?
Also look at the System>FRU page and se if you cen get the board model number so that the BIOS version can be checked "for sure". Looks like there may be an updated version 3.2.
Also look at the System>FRU page and se if you cen get the board model number so that the BIOS version can be checked "for sure". Looks like there may be an updated version 3.2.
- Joined
- Feb 18, 2014
- Messages
- 2,925
It looks like you had two reboots about 44 minutes apart last night.
Disabling the watchdog
Last edited:
I rebooted the machine to get into the bios the motherboard is an X10DRL-I
I did adjust the time to our current time, and included the NTP. It did reboot twice lastnight and it doesn't look like that was about the right time between reboots. 1 @ 5:57 PM pst and the second @ 1014 PM pst... but at least I know I have the time corrected.
The FRU page wasn't helpfull----going to see If I can get some bios / firmware updates
I got teh board manual, searched for 'watchdog' and didn't find anything
elvisimprsntr
Guru
- Joined
- Jun 2, 2019
- Messages
- 591
Page 2-35
- Joined
- Feb 18, 2014
- Messages
- 2,925
OK - moving right along here:
@elvisimprsntr has given us the info on the watchdog jumper in his post above. Open the pins to disable it.
You're several revisions behind on your BIOS and BMC firmware - the latest is found at https://www.supermicro.com/en/support/resources/downloadcenter/firmware/MBD-X10DRL-i/BIOS
Looking at the release notes also found there suggests (to me at least) that you would be well advised to apply the updates.
EDIT: I also see another page of updates at https://www.supermicro.com/en/support/resources/downloadcenter/firmware/MBD-X10DRL-i/BMC which seems to be for BMC BIOS alone but the release notes there are confusing me at present. I'll try to demystify them shortly in conjunction with the other set.
@elvisimprsntr has given us the info on the watchdog jumper in his post above. Open the pins to disable it.
You're several revisions behind on your BIOS and BMC firmware - the latest is found at https://www.supermicro.com/en/support/resources/downloadcenter/firmware/MBD-X10DRL-i/BIOS
Looking at the release notes also found there suggests (to me at least) that you would be well advised to apply the updates.
EDIT: I also see another page of updates at https://www.supermicro.com/en/support/resources/downloadcenter/firmware/MBD-X10DRL-i/BMC which seems to be for BMC BIOS alone but the release notes there are confusing me at present. I'll try to demystify them shortly in conjunction with the other set.
Last edited:
- Joined
- Feb 18, 2014
- Messages
- 2,925
Ok, I see it now: The second listing is a BMC (IPMI) firmware update only - I don't have any reason to think it's imperative to apply that at the moment.
Got stuck in a meeting...
I downloaded the bios file, but the board wants me to 'activate' it
So that is next. Thanks for the watch dog page. I searched for watchdog (1 word).....
I will try that after I figure out how to do my update.
- Joined
- Feb 18, 2014
- Messages
- 2,925
That worked great, thank you for that.
of course there is now a new issue.......
no matter what file I give it, it's unhappy
I select the X10DRL1.521 file, and it returns
The other files just tell me it's not right
- Joined
- Feb 18, 2014
- Messages
- 2,925
Possibly your IPMI version is too old for this BIOS upgrade, and that's what the message is "Can't find FID string" is actually indicating. I suggest that you contact SM Support and thell them what you have, ask for a path forward.
That said, it ,ay be that your initianl problem is solved by disabling the Watch Dog at the MB jumper and you decide to live with the present firmwares if SM doesn't give you what you need to fully update your hardware.
Have you considered talking to 45 Drives about the upgrade process?
That said, it ,ay be that your initianl problem is solved by disabling the Watch Dog at the MB jumper and you decide to live with the present firmwares if SM doesn't give you what you need to fully update your hardware.
Have you considered talking to 45 Drives about the upgrade process?
