Question about SMARTCTL and RAID CARD

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BlazeStar

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Hi guys,

I my server, I installed a RAID card because I didn't have enough SATA ports.

4 HDD are connected on the RAID card and treated as JBOD.

When I run the SMARTCTL command it doesn't recognize them:
Code:
~# smartctl -a /dev/mfisyspd0
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p4 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
/dev/mfisyspd0: Unable to detect device type
Please specify device type with the -d option.
 
Use smartctl -h to get a usage summary
 
~# smartctl -a -d ata /dev/mfisyspd0
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p4 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
Read Device Identity failed: Inappropriate ioctl for device
 
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.
~# smartctl -a -d ata -T permissive /dev/mfisyspd0
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p4 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
Read Device Identity failed: Inappropriate ioctl for device
 
=== START OF INFORMATION SECTION ===
Device Model:    [No Information Found]
Serial Number:    [No Information Found]
Firmware Version: [No Information Found]
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:  [No Information Found]
Local Time is:    Fri Jun 13 17:56:03 2014 EDT
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.


From what I see, I fear SMART is not supported.

Any idea how I can make it so SMART recognizes the drives and supports them?
 
danb35

danb35

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This is one of the reason that RAID cards aren't recommended for use with FreeNAS--the hot ticket seems to be the IBM M1015, which will give you 8 SATA ports. What card, though? It's possible there's a way to enable this.
 
Ericloewe

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What's the model? If it's based on an LSI 2008 SAS controller, flash it to IT mode.
 
Drk

Drk

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yes the 1015s are great i have 2 of them may get another for my box. they cost about 75-100 on ebay. What card do you have?
 
Ericloewe

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cyberjock

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You shouldn't as long as you didn't do hardware RAID. ;)

I don't know anyone that's reflashed that exact card. But if it's like the M1015 (rebranded LSI 9211) then it should be just fine.
 
Ericloewe

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indy

indy

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Do you have hard drives that already part of a pool routed through that card?
Afaik you cant just flash a raid-card to it-mode if that is the case.
 
B

BlazeStar

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Hi guys,

So I finally flashed my card using this awesome tutorial:
https://forums.freenas.org/index.ph...80-raid-controller-model-lsi-sas9240-8i.8632/

Only problem I had: I have a UEFI BIOS and didn't have an older computer to flash the card.

Therefore I had to learn the UEFI shell commands and download the installer for EFI from LSI (at the time of writing this message : P20)

Anyhow now everything works!

For example, when I run SMARTCTL commands, now I get this:

Code:
smartctl -a /dev/da0
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p12 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD4003FZEX-00Z4SA0
Serial Number:    WD-WCC130832923
LU WWN Device Id: 5 0014ee 25e09ddae
Firmware Version: 01.01A01
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Nov  7 13:23:22 2014 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (44040) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 476) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x7035)    SCT Status supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   161   133   021    Pre-fail  Always       -       10916
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       48
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   094   094   000    Old_age   Always       -       4807
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       48
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       47
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   115   112   000    Old_age   Always       -       37
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


So now SMARTCTL see my drive !!!! HURRAY

However, I don't understand why it would say that:

Code:
Device is:        Not in smartctl database [for details use: -P showall]
 
Last edited:
Ericloewe

Ericloewe

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BlazeStar said:
Hi guys,

So I finally flashed my card using this awesome tutorial:
https://forums.freenas.org/index.ph...80-raid-controller-model-lsi-sas9240-8i.8632/

Only problem I had: I have a EFI BIOS and didn't have an older computer to flash the card.

Therefore I had to learn the EFI shell commands and download the installer for EFI from LSI (at the time of writing this message : P20)

Anyhow now everything works!

For example, when I run SMARTCTL commands, now I get this:

Code:
smartctl -a /dev/da0
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p12 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD4003FZEX-00Z4SA0
Serial Number:    WD-WCC130832923
LU WWN Device Id: 5 0014ee 25e09ddae
Firmware Version: 01.01A01
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Nov  7 13:23:22 2014 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (44040) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 476) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x7035)    SCT Status supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   161   133   021    Pre-fail  Always       -       10916
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       48
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   094   094   000    Old_age   Always       -       4807
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       48
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       47
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0022   115   112   000    Old_age   Always       -       37
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


So now SMARTCTL see my drive !!!! HURRAY

However, I don't understand why it would say that:

Code:
Device is:        Not in smartctl database [for details use: -P showall]
Click to expand...

It's a newish drive and smartctl probably hasn't been updated in a while. Nothing to worry about.

You *do* need P16 firmware, though. Use the new flasher and the old image.
 
Ericloewe

Ericloewe

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Messages
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BlazeStar said:
Where is the new software ?
Click to expand...
Well, you just used it, I guess. I believe P16 didn't have a UEFI flasher yet, so you'd have to get the flasher from a later release.
 
C

cyberjock

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Joined
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Messages
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Actually the UEFI flasher has been around for a while.. I think P9 or so.
 
gpsguy

gpsguy

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Messages
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Now that you have it working, you'll want to run some short and long tests on the drives and schedule them to run in the future.
 
B

BlazeStar

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Messages
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Well I used everything from the post I linked, except for the UEFI installer, which I got from LSI website, and I used P20 (sas2flash.efi)
 
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