Offline uncorrectable sectors

Soren · Dec 1, 2019

For the last 3 days and ~12 hours, I have had this error message on the FreeNAS server's display, but can't see anything wrong in the dashboard:

Nov 29 23:46:17 freenas smartd[3133]: Device: /dev/ada2, 1 Offline uncorrectable sectors
Nov 30 20:18:32 freenas smartd[3133]: Device: /dev/ada2, 1 Offline uncorrectable sectors
Dec 1 03:46:09 freenas smartd[3133]: Device: /dev/ada2, 1 Offline uncorrectable sectors
Dec 1 14:26:49 freenas smartd[3133]: Device: /dev/ada2, 1 Offline uncorrectable sectors

Those are just a few lines copied, the part of the log I can see have 2 entries each hour

Soren · Dec 1, 2019

Ups I forgot:
OS Version:
FreeNAS-11.2-U7
(Build Date: Nov 19, 2019 0:4)
Processor:
Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 cores)
Memory:
16 GiB
HostName:
freenas.local
Uptime:
8:08AM up 3 days, 17:54, 0 users

Jailer · Dec 1, 2019

Post the output of smartctl -x /dev/ada2 in code tags.

danb35 · Dec 1, 2019

Soren said:
can't see anything wrong in the dashboard:

I don't think SMART errors show on the dashboard. But really, the message is pretty clear--what do you think it means? And after reviewing the dozens of hits on "offline uncorrectable sectors" that I'm sure you already searched for here, what are your further questions?

Soren · Dec 1, 2019

Jailer said:
Post the output of smartctl -x /dev/ada2 in code tags.

I have tried typing the commandline you suggest into the shell and get a list so long, but can't seem to opy/paste it. Are there some switches that can pipe the output to a file ?

Soren · Dec 1, 2019

danb35 said:
I don't think SMART errors show on the dashboard.

I think you are right on that one, because I can't see anything no matter what I do.

But really, the message is pretty clear--what do you think it means?

I think it means that there are some kind of an error, but the disk works fine for now, I'm just trying to be cautious.

And after reviewing the dozens of hits on "offline uncorrectable sectors" that I'm sure you already searched for here,

Well .... there are just that .... I searched on "Offline uncorrectable sectors freenas smartd[3133] " and got no hits, that's why I asked here.

what are your further questions?

That's as obvious as your condesending question right above this line :

"Are there anybody in here that can point me in a direction on how to correct, or mitigate the error I receive?"

I would appreciate helpfull hints and tips (as I did so many years ago in the Redhat community), not smartass answers danb35, not all of are fluent in Linux and FreeNAS

Jailer · Dec 1, 2019

Soren said:
I have tried typing the commandline you suggest into the shell and get a list so long, but can't seem to opy/paste it. Are there some switches that can pipe the output to a file ?

Log in with an SSH client and copy the output of the command here in code tags.

Soren · Dec 1, 2019

Jailer said:
Log in with an SSH client and copy the output of the command here in code tags.

Oh boy, I am really a newbee, I can see that SSH are running and sat to autostart, but I have a sickening feeling that the SSH client have to be downloaded from elsewhere.

Do you have any recommendations ?

Jailer · Dec 1, 2019

Putty.

Soren · Dec 1, 2019

Jailer said:
Putty.

Okay, on it, will return
Thank you

danb35 · Dec 1, 2019

Soren said:
Well .... there are just that .... I searched on "Offline uncorrectable sectors freenas smartd[3133] " and got no hits, that's why I asked here.

Funny. I found this:

Offline uncorrectable sectors

For the last 3 days and ~12 hours, I have had this error message on the FreeNAS server's display, but can't see anything wrong in the dashboard: Nov 29 23:46:17 freenas smartd[3133]: Device: /dev/ada2, 1 Offline uncorrectable sectors Nov 30 20:18:32 freenas smartd[3133]: Device: /dev/ada2, 1...

www.ixsystems.com

and this:

Offline unreadable/uncorrectable sectors

Received an e-mail from my system about this last night, but when I checked the pool everything was showing as online. Starting to see this message in the console now: May 19 08:15:36 freenas1 smartd[2894]: Device: /dev/da6 [SAT], 8 Currently unreadable (pending) sectors May 19 08:15:36...

www.ixsystems.com

and this:

System Alert - Uncorrectable sectors

I received this system alert : CRITICAL: Device: /dev/ada1, 158 Offline uncorrectable sectors It says uncorrectable, so I assume I cannot fix/restore these sectors, but can I isolate them in some way, so that the rest of the volume is accessible and operational?

www.ixsystems.com

...to give just the first three hits.

And if you're using Windows 10, you already have a SSH client built in--just open a PowerShell window and run ssh (hostname or IP address).

Jailer · Dec 1, 2019

danb35 said:
And if you're using Windows 10, you already have a SSH client built in--just open a PowerShell window and run ssh (hostname or IP address).

Actually ssh username@hostname to get in with your user under FreeNAS otherwise it will log you in under whatever account name you are logged in to Windows with. If you're not running the default port 22 add the -p switch and the port you are running. ssh username@hostname -p yoursshportnumber

danb35 · Dec 1, 2019

Jailer said:
Actually ssh username@hostname to get in with your user under FreeNAS.

True; in my case it's the same username as the logged-in user under Windows. But if it's different, yes, it needs to be specified.

Soren · Dec 2, 2019

Okay, Putty don't work yet, but I got it via powershell as you both said.

Got the readout to a notepad file, now what do I look after, or should I upload it ?

Oh by the way danb35, I found your Uncle Fester page, relatively very easy to follow, great with all the graphics.

And yet another question, am I an idiot when I feel that the legacy web interface gives more sense ?

Jailer · Dec 2, 2019

Soren said:
Got the readout to a notepad file, now what do I look after, or should I upload it ?

Jailer said:
Log in with an SSH client and copy the output of the command here in code tags.

Soren · Dec 2, 2019

Code:

root@freenas[~]# smartctl -x /dev/ada2
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Fujitsu MHY BH
Device Model:     FUJITSU MHY2160BH
Serial Number:    K428T812C4HL
LU WWN Device Id: 5 00000e 041887ccf
Firmware Version: 0040020B
User Capacity:    160,041,885,696 bytes [160 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 3c
SATA Version is:  SATA 2.5, 1.5 Gb/s
Local Time is:    Mon Dec  2 21:48:51 2019 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Disabled
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  649) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  92) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   100   100   046    -    95551
  2 Throughput_Performance  P-S---   100   100   030    -    37487164
  3 Spin_Up_Time            PO----   100   100   025    -    1
  4 Start_Stop_Count        -O--CK   099   099   000    -    2381
  5 Reallocated_Sector_Ct   PO--CK   100   100   024    -    0 (2000 0)
  7 Seek_Error_Rate         POSR--   100   100   047    -    3385
  8 Seek_Time_Performance   P-S---   100   100   019    -    4
  9 Power_On_Hours          -O--CK   040   040   000    -    30183
 10 Spin_Retry_Count        PO--C-   100   100   020    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    1681
192 Power-Off_Retract_Count -O--CK   100   100   000    -    85
193 Load_Cycle_Count        -O--CK   090   090   000    -    209994
194 Temperature_Celsius     -O---K   100   065   000    -    25 (Min/Max 2/67)
195 Hardware_ECC_Recovered  -O-RC-   100   100   000    -    105
196 Reallocated_Event_Count -O--CK   100   100   000    -    0 (0 6790)
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    1
199 UDMA_CRC_Error_Count    -OSRCK   200   253   000    -    0
200 Multi_Zone_Error_Rate   POSR--   100   100   060    -    26988
203 Run_Out_Cancel          -O----   100   100   000    -    2628584539262
240 Transfer_Error_Rate     -OSRCK   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01       GPL,SL  R/O      1  Summary SMART error log
0x02       GPL,SL  R/O     51  Comprehensive SMART error log
0x03       GPL,SL  R/O     64  Ext. Comprehensive SMART error log
0x06       GPL,SL  R/O      1  SMART self-test log
0x07       GPL,SL  R/O      2  Extended self-test log
0x09       GPL,SL  R/W      1  Selective self-test log
0x10       GPL,SL  R/O      1  NCQ Command Error log
0x11       GPL,SL  R/O      1  SATA Phy Event Counters log
0x23       GPL,SL  R/O      1  Delayed sector log [OBS-8]
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1       GPL,SL  VS       1  Device vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (64 sectors)
Device Error Count: 4
        CR     = Command Register
        FEATR  = Features Register
        COUNT  = Count (was: Sector Count) Register
        LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
        LH     = LBA High (was: Cylinder High) Register    ]   LBA
        LM     = LBA Mid (was: Cylinder Low) Register      ] Register
        LL     = LBA Low (was: Sector Number) Register     ]
        DV     = Device (was: Device/Head) Register
        DC     = Device Control Register
        ER     = Error register
        ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 4 [3] occurred at disk power-on lifetime: 13147 hours (547 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 41 00 5b 00 04 50 00 d7 03 40 00  Error: UNC at LBA = 0x45000d703 = 18522101507

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 58 00 04 50 00 d7 00 40 00 40d+21:18:55.906  READ FPDMA QUEUED
  60 00 08 00 50 00 04 4f 00 d7 f8 40 00 40d+21:18:55.906  READ FPDMA QUEUED
  60 00 08 00 48 00 04 4f 00 d7 f0 40 00 40d+21:18:55.906  READ FPDMA QUEUED
  60 00 08 00 40 00 04 4f 00 d7 e8 40 00 40d+21:18:55.905  READ FPDMA QUEUED
  60 00 08 00 38 00 04 4f 00 d7 e0 40 00 40d+21:18:55.905  READ FPDMA QUEUED

Error 3 [2] occurred at disk power-on lifetime: 13118 hours (546 days + 14 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 41 00 3b 00 04 50 00 d7 03 40 00  Error: UNC at LBA = 0x45000d703 = 18522101507

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 38 00 04 50 00 d7 00 40 00 39d+15:58:42.215  READ FPDMA QUEUED
  60 00 08 00 30 00 04 4f 00 d7 f8 40 00 39d+15:58:42.214  READ FPDMA QUEUED
  60 00 08 00 28 00 04 4f 00 d7 f0 40 00 39d+15:58:42.181  READ FPDMA QUEUED
  60 00 08 00 20 00 04 4f 00 d7 e8 40 00 39d+15:58:42.181  READ FPDMA QUEUED
  60 00 08 00 18 00 04 4f 00 d7 e0 40 00 39d+15:58:42.180  READ FPDMA QUEUED

Error 2 [1] occurred at disk power-on lifetime: 12457 hours (519 days + 1 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 41 00 6b 00 04 50 00 d7 03 40 00  Error: UNC at LBA = 0x45000d703 = 18522101507

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 78 00 02 66 00 f5 c0 40 00 12d+03:16:14.908  READ FPDMA QUEUED
  60 00 08 00 70 00 02 63 00 b7 00 40 00 12d+03:16:14.885  READ FPDMA QUEUED
  60 00 08 00 68 00 04 50 00 d7 00 40 00 12d+03:16:14.885  READ FPDMA QUEUED
  60 00 08 00 60 00 02 3d 00 09 e0 40 00 12d+03:16:14.867  READ FPDMA QUEUED
  60 00 08 00 58 00 04 4f 00 d7 f8 40 00 12d+03:16:14.866  READ FPDMA QUEUED

Error 1 [0] occurred at disk power-on lifetime: 12305 hours (512 days + 17 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 41 00 33 00 04 50 00 d7 09 40 00  Error: UNC at LBA = 0x45000d709 = 18522101513

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 00 08 00 48 00 00 4f 00 90 90 40 00  5d+18:38:18.704  READ FPDMA QUEUED
  60 00 08 00 40 00 04 50 00 d7 00 40 00  5d+18:38:18.691  READ FPDMA QUEUED
  60 00 08 00 38 00 00 4f 00 90 80 40 00  5d+18:38:18.666  READ FPDMA QUEUED
  60 00 08 00 30 00 04 4f 00 d7 f8 40 00  5d+18:38:18.657  READ FPDMA QUEUED
  60 00 40 00 28 00 00 aa 00 d3 88 40 00  5d+18:38:18.636  READ FPDMA QUEUED

SMART Extended Self-test Log Version: 1 (2 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%         1         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  2
SCT Version (vendor specific):       0 (0x0000)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                 25 Celsius
Power Cycle Max Temperature:         29 Celsius
Lifetime    Max Temperature:         67 Celsius

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      5/60 Celsius
Min/Max Temperature Limit:           -40/65 Celsius
Temperature History Size (Index):    478 (263)

Index    Estimated Time   Temperature Celsius
 264    2019-12-02 13:51    27  ********
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 368    2019-12-02 15:35     ?  -
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 384    2019-12-02 15:51     ?  -
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 387    2019-12-02 15:54     ?  -
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 394    2019-12-02 16:01     ?  -
 395    2019-12-02 16:02    27  ********
 396    2019-12-02 16:03     ?  -
 397    2019-12-02 16:04    27  ********
 398    2019-12-02 16:05    27  ********
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 400    2019-12-02 16:07     ?  -
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 423    2019-12-02 16:30     ?  -
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 427    2019-12-02 16:34     ?  -
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  37    2019-12-02 18:02    22  ***
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  45    2019-12-02 18:10    21  **
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 200    2019-12-02 20:45    25  ******
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 218    2019-12-02 21:03    25  ******
 219    2019-12-02 21:04     ?  -
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 225    2019-12-02 21:10     ?  -
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 237    2019-12-02 21:22     ?  -
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 244    2019-12-02 21:29    25  ******
 245    2019-12-02 21:30     ?  -
 246    2019-12-02 21:31    25  ******
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 248    2019-12-02 21:33     ?  -
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 ...    ..(  4 skipped).    ..  ******
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 255    2019-12-02 21:40    24  *****
 256    2019-12-02 21:41     ?  -
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 ...    ..(  4 skipped).    ..  ******
 263    2019-12-02 21:48    25  ******

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0003  4            0  R_ERR response for device-to-host data FIS
0x0004  4            0  R_ERR response for host-to-device data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x0006  4            0  R_ERR response for device-to-host non-data FIS
0x0008  4            0  Device-to-host non-data FIS retries
0x0009  4            5  Transition from drive PhyRdy to drive PhyNRdy
0x000a  4            5  Device-to-host register FISes sent due to a COMRESET
0x000b  4            0  CRC errors within host-to-device FIS
0x000d  4            0  Non-CRC errors within host-to-device FIS
0x000f  4            0  R_ERR response for host-to-device data FIS, CRC
0x0010  4            0  R_ERR response for host-to-device data FIS, non-CRC

root@freenas[~]#

Jailer · Dec 2, 2019

So is this your boot drive? Please also list ALL your hardware. Also post the output of zpool status in code tags.

danb35 · Dec 2, 2019

Soren said:
Oh by the way danb35, I found your Uncle Fester page, relatively very easy to follow, great with all the graphics.

Thanks, but I want to emphasize that I didn't write it; I merely wiki-fied it and host it on my wiki. Credit for writing it goes to @UncleFester, who I haven't seen here for a while now.

Soren said:
And yet another question, am I an idiot when I feel that the legacy web interface gives more sense ?

Not necessarily, though the workflow is almost identical between the legacy GUI and 11.2's incarnation of the new GUI (it's changing more with 11.3, AIUI). But for a variety of reasons, which have been extensively discussed in other threads, the legacy GUI will be going away with the release of 11.3.

henderbc · Jul 23, 2020

I am having the same problem. Every 30 minutes I get:
messages:Jul 23 02:53:26 FREENAS2 smartd[45876]: Device: /dev/ada5, 1 Offline uncorrectable sectors
Drive /dev/ada5 is not currently part of any pool.

$smartctl -x /dev/ada5 gives the following:

Code:

root@FREENAS2[...-646f8dae97d646cc8946ddeb0ca79d97/log]# smartctl -x /dev/ada5
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p9 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green (AF)
Device Model:     WDC WD10EARS-00Y5B1
Serial Number:    WD-WMAV50851095
LU WWN Device Id: 5 0014ee 0573b4bf2
Firmware Version: 80.00A80
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Thu Jul 23 07:09:07 2020 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Disabled
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (19800) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 228) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x3031) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   128   116   021    -    6566
  4 Start_Stop_Count        -O--CK   100   100   000    -    290
  5 Reallocated_Sector_Ct   PO--CK   199   199   140    -    3
  7 Seek_Error_Rate         -OSR-K   100   253   000    -    0
  9 Power_On_Hours          -O--CK   098   098   000    -    1737
10 Spin_Retry_Count        -O--CK   100   100   000    -    0
11 Calibration_Retry_Count -O--CK   100   100   000    -    0
12 Power_Cycle_Count       -O--CK   100   100   000    -    178
192 Power-Off_Retract_Count -O--CK   200   200   000    -    101
193 Load_Cycle_Count        -O--CK   196   196   000    -    12306
194 Temperature_Celsius     -O---K   116   097   000    -    31
196 Reallocated_Event_Count -O--CK   198   198   000    -    2
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   200   200   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 1
        CR     = Command Register
        FEATR  = Features Register
        COUNT  = Count (was: Sector Count) Register
        LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
        LH     = LBA High (was: Cylinder High) Register    ]   LBA
        LM     = LBA Mid (was: Cylinder Low) Register      ] Register
        LL     = LBA Low (was: Sector Number) Register     ]
        DV     = Device (was: Device/Head) Register
        DC     = Device Control Register
        ER     = Error register
        ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 [0] occurred at disk power-on lifetime: 1696 hours (70 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  40 -- 51 01 00 00 00 01 59 c0 48 40 00  Error: UNC at LBA = 0x0159c048 = 22659144

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  60 01 00 00 38 00 00 01 59 c0 00 40 08     03:56:14.008  READ FPDMA QUEUED
  60 01 00 00 30 00 00 01 59 bf 00 40 08     03:56:14.007  READ FPDMA QUEUED
  60 01 00 00 28 00 00 01 59 be 00 40 08     03:56:14.006  READ FPDMA QUEUED
  60 01 00 00 20 00 00 01 59 bd 00 40 08     03:56:14.004  READ FPDMA QUEUED
  60 01 00 00 18 00 00 01 59 bc 00 40 08     03:56:14.003  READ FPDMA QUEUED

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      1718         -
# 2  Short offline       Completed without error       00%      1714         -
# 3  Short offline       Completed without error       00%      1714         -
# 4  Extended offline    Completed without error       00%      1249         -
# 5  Extended offline    Aborted by host               90%      1245         -
# 6  Short offline       Completed without error       00%      1245         -
# 7  Extended offline    Aborted by host               90%      1245         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  2
SCT Version (vendor specific):       258 (0x0102)
Device State:                        Active (0)
Current Temperature:                    31 Celsius
Power Cycle Min/Max Temperature:     22/38 Celsius
Lifetime    Min/Max Temperature:     31/50 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (401)

Index    Estimated Time   Temperature Celsius
402    2020-07-22 23:12    32  *************
...    ..(  6 skipped).    ..  *************
409    2020-07-22 23:19    32  *************
410    2020-07-22 23:20    31  ************
...    ..( 24 skipped).    ..  ************
435    2020-07-22 23:45    31  ************
436    2020-07-22 23:46    32  *************
...    ..(  8 skipped).    ..  *************
445    2020-07-22 23:55    32  *************
446    2020-07-22 23:56    31  ************
...    ..( 13 skipped).    ..  ************
460    2020-07-23 00:10    31  ************
461    2020-07-23 00:11    30  ***********
462    2020-07-23 00:12    30  ***********
463    2020-07-23 00:13    30  ***********
464    2020-07-23 00:14    31  ************
465    2020-07-23 00:15    31  ************
466    2020-07-23 00:16    31  ************
467    2020-07-23 00:17    30  ***********
468    2020-07-23 00:18    30  ***********
469    2020-07-23 00:19    31  ************
...    ..( 14 skipped).    ..  ************
   6    2020-07-23 00:34    31  ************
   7    2020-07-23 00:35    30  ***********
...    ..(  2 skipped).    ..  ***********
  10    2020-07-23 00:38    30  ***********
  11    2020-07-23 00:39    31  ************
...    ..( 16 skipped).    ..  ************
  28    2020-07-23 00:56    31  ************
  29    2020-07-23 00:57    30  ***********
...    ..(  5 skipped).    ..  ***********
  35    2020-07-23 01:03    30  ***********
  36    2020-07-23 01:04    31  ************
...    ..( 12 skipped).    ..  ************
  49    2020-07-23 01:17    31  ************
  50    2020-07-23 01:18    30  ***********
  51    2020-07-23 01:19    31  ************
  52    2020-07-23 01:20    31  ************
  53    2020-07-23 01:21    30  ***********
...    ..(  6 skipped).    ..  ***********
  60    2020-07-23 01:28    30  ***********
  61    2020-07-23 01:29    31  ************
...    ..( 77 skipped).    ..  ************
139    2020-07-23 02:47    31  ************
140    2020-07-23 02:48    32  *************
...    ..(  4 skipped).    ..  *************
145    2020-07-23 02:53    32  *************
146    2020-07-23 02:54    33  **************
...    ..(  7 skipped).    ..  **************
154    2020-07-23 03:02    33  **************
155    2020-07-23 03:03    34  ***************
...    ..( 14 skipped).    ..  ***************
170    2020-07-23 03:18    34  ***************
171    2020-07-23 03:19    35  ****************
...    ..(177 skipped).    ..  ****************
349    2020-07-23 06:17    35  ****************
350    2020-07-23 06:18    34  ***************
351    2020-07-23 06:19    34  ***************
352    2020-07-23 06:20    34  ***************
353    2020-07-23 06:21    33  **************
...    ..( 15 skipped).    ..  **************
369    2020-07-23 06:37    33  **************
370    2020-07-23 06:38    32  *************
371    2020-07-23 06:39    33  **************
372    2020-07-23 06:40    32  *************
...    ..( 11 skipped).    ..  *************
384    2020-07-23 06:52    32  *************
385    2020-07-23 06:53    31  ************
...    ..(  9 skipped).    ..  ************
395    2020-07-23 07:03    31  ************
396    2020-07-23 07:04    32  *************
...    ..(  4 skipped).    ..  *************
401    2020-07-23 07:09    32  *************

SCT Error Recovery Control command not supported

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x000a  2            1  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x8000  4       167777  Vendor specific

awat87 · Mar 31, 2021

Hello together,

i have the same error:(

This is the result when I run "smartctl -x /dev/ada0" for the corresponding hard disk.

What can i do to fix this?

Thanks in advance

Code:

root@truenas[~]# smartctl -x /dev/ada0
smartctl 7.1 2019-12-30 r5022 [FreeBSD 12.2-RELEASE-p3 amd64] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda XT
Device Model:     ST33000651AS
Serial Number:    Z2905K6G
LU WWN Device Id: 5 000c50 035134960
Firmware Version: CC44
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Mar 31 09:51:42 2021 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM level is:     208 (intermediate), recommended: 208
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  609) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 450) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x103f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   117   099   006    -    155501712
  3 Spin_Up_Time            PO----   089   089   000    -    0
  4 Start_Stop_Count        -O--CK   099   099   020    -    1886
  5 Reallocated_Sector_Ct   PO--CK   100   100   036    -    0
  7 Seek_Error_Rate         POSR--   069   060   030    -    7520220
  9 Power_On_Hours          -O--CK   090   090   000    -    9420
 10 Spin_Retry_Count        PO--C-   100   100   097    -    0
 12 Power_Cycle_Count       -O--CK   100   100   020    -    29
183 Runtime_Bad_Block       -O--CK   100   100   000    -    0
184 End-to-End_Error        -O--CK   100   100   099    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   100   000    -    0
189 High_Fly_Writes         -O-RCK   100   100   000    -    0
190 Airflow_Temperature_Cel -O---K   062   051   045    -    38 (Min/Max 33/41)
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    0
192 Power-Off_Retract_Count -O--CK   100   100   000    -    15
193 Load_Cycle_Count        -O--CK   100   100   000    -    1886
194 Temperature_Celsius     -O---K   038   049   000    -    38 (0 22 0 0 0)
195 Hardware_ECC_Recovered  -O-RC-   021   008   000    -    155501712
197 Current_Pending_Sector  -O--C-   100   100   000    -    1
198 Offline_Uncorrectable   ----C-   100   100   000    -    1
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
240 Head_Flying_Hours       ------   100   253   000    -    2204 (200 168 0)
241 Total_LBAs_Written      ------   100   253   000    -    228031751
242 Total_LBAs_Read         ------   100   253   000    -    992769030
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1       GPL,SL  VS      20  Device vendor specific log
0xa2       GPL     VS    4496  Device vendor specific log
0xa8       GPL,SL  VS      20  Device vendor specific log
0xa9       GPL,SL  VS       1  Device vendor specific log
0xb0       GPL     VS    5067  Device vendor specific log
0xbd       GPL     VS     252  Device vendor specific log
0xbe-0xbf  GPL     VS   65535  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      9339         -
# 2  Short offline       Completed without error       00%      9171         -
# 3  Extended offline    Completed: read failure       20%      9121         5186613667
# 4  Short offline       Completed without error       00%      9035         -
# 5  Short offline       Completed without error       00%      2440         -
# 6  Short offline       Completed without error       00%      1101         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       522 (0x020a)
Device State:                        Active (0)
Current Temperature:                    38 Celsius
Power Cycle Min/Max Temperature:     33/41 Celsius
Lifetime    Min/Max Temperature:     24/48 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         3 minutes
Temperature Logging Interval:        59 minutes
Min/Max recommended Temperature:     14/55 Celsius
Min/Max Temperature Limit:           10/60 Celsius
Temperature History Size (Index):    128 (17)

Index    Estimated Time   Temperature Celsius
  18    2021-03-26 03:18    38  *******************
 ...    ..(  4 skipped).    ..  *******************
  23    2021-03-26 08:13    38  *******************
  24    2021-03-26 09:12    34  ***************
  25    2021-03-26 10:11    36  *****************
  26    2021-03-26 11:10    37  ******************
  27    2021-03-26 12:09    38  *******************
  28    2021-03-26 13:08    38  *******************
  29    2021-03-26 14:07    39  ********************
  30    2021-03-26 15:06    39  ********************
  31    2021-03-26 16:05    39  ********************
  32    2021-03-26 17:04    40  *********************
  33    2021-03-26 18:03    39  ********************
 ...    ..(  5 skipped).    ..  ********************
  39    2021-03-26 23:57    39  ********************
  40    2021-03-27 00:56    38  *******************
 ...    ..(  4 skipped).    ..  *******************
  45    2021-03-27 05:51    38  *******************
  46    2021-03-27 06:50    37  ******************
  47    2021-03-27 07:49    37  ******************
  48    2021-03-27 08:48    38  *******************
  49    2021-03-27 09:47    38  *******************
  50    2021-03-27 10:46    37  ******************
  51    2021-03-27 11:45    37  ******************
  52    2021-03-27 12:44    38  *******************
  53    2021-03-27 13:43    38  *******************
  54    2021-03-27 14:42    37  ******************
  55    2021-03-27 15:41    38  *******************
  56    2021-03-27 16:40    37  ******************
 ...    ..(  5 skipped).    ..  ******************
  62    2021-03-27 22:34    37  ******************
  63    2021-03-27 23:33    38  *******************
  64    2021-03-28 00:32    39  ********************
  65    2021-03-28 01:31    38  *******************
  66    2021-03-28 03:30    36  *****************
  67    2021-03-28 04:29    37  ******************
 ...    ..(  7 skipped).    ..  ******************
  75    2021-03-28 12:21    37  ******************
  76    2021-03-28 13:20    38  *******************
 ...    ..(  8 skipped).    ..  *******************
  85    2021-03-28 22:11    38  *******************
  86    2021-03-28 23:10    39  ********************
  87    2021-03-29 00:09    34  ***************
  88    2021-03-29 01:08    36  *****************
  89    2021-03-29 02:07    37  ******************
 ...    ..(  4 skipped).    ..  ******************
  94    2021-03-29 07:02    37  ******************
  95    2021-03-29 08:01    38  *******************
 ...    ..(  3 skipped).    ..  *******************
  99    2021-03-29 11:57    38  *******************
 100    2021-03-29 12:56    39  ********************
 ...    ..(  2 skipped).    ..  ********************
 103    2021-03-29 15:53    39  ********************
 104    2021-03-29 16:52     ?  -
 105    2021-03-29 17:51    39  ********************
 106    2021-03-29 18:50    39  ********************
 107    2021-03-29 19:49    38  *******************
 ...    ..(  5 skipped).    ..  *******************
 113    2021-03-30 01:43    38  *******************
 114    2021-03-30 02:42    33  **************
 115    2021-03-30 03:41    37  ******************
 ...    ..(  7 skipped).    ..  ******************
 123    2021-03-30 11:33    37  ******************
 124    2021-03-30 12:32    38  *******************
 125    2021-03-30 13:31    38  *******************
 126    2021-03-30 14:30    38  *******************
 127    2021-03-30 15:29    39  ********************
 ...    ..(  6 skipped).    ..  ********************
   6    2021-03-30 22:22    39  ********************
   7    2021-03-30 23:21    40  *********************
   8    2021-03-31 00:20    40  *********************
   9    2021-03-31 01:19    41  **********************
  10    2021-03-31 02:18    37  ******************
  11    2021-03-31 03:17    38  *******************
 ...    ..(  5 skipped).    ..  *******************
  17    2021-03-31 09:11    38  *******************

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x000a  2            4  Device-to-host register FISes sent due to a COMRESET
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS

root@truenas[~]#

Important Announcement for The TrueNAS Community.

Offline uncorrectable sectors

Dabbler

Dabbler

Not strong, but bad

Hall of Famer

Dabbler

Dabbler

Not strong, but bad

Dabbler

Not strong, but bad

Dabbler

Hall of Famer

Not strong, but bad

Hall of Famer

Dabbler

Not strong, but bad

Dabbler

Not strong, but bad

Hall of Famer

Dabbler

Cadet

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