No subtitles or album art

[phimmerich]

I am running plex on my qnap and a FreeNAS server.
I am running Version 1.13.5.5332 on the FreeNAS server and i have the Sub-zero plug-in.
It appears that the plugin does work in getting the srt files and on the Qnap Plex server the subtitles work fine, however on the FreeNAS server they don't. Sub-zero does create the srt files in the respective folder on both systems.
Same goes for the album art in my music folder, its there for the QNAP Plex install but not for the FreeNAS one.
I checked and all the settings are the same.
Anyone have had that same problem ?

 

[dlavigne]

Were you able to figure this out?

 

[MorkaiTheWolf]

I had a similar issue that ended up being the sub-zero plugin had the wrong permissions. When you added plex to your FreeNAS system, did you create it inside a jail or did you install via the plugins tab?

 

[phimmerich]

I installed plex via the plugins, but this is 11.2 which does not have the tabs.