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Lost 8 discs after updating from 11.3-U5 to 12.0

ethereal

Neophyte Sage
Joined
Sep 10, 2012
Messages
727
Supermicro MBD-X9SCL-F
Intel Pentium G2130 3.20GHz (Dual Core)
32GB Crucial PC3-12800 1600 MHz DDR3 SDRAM (ECC)

Boot Mirror - 2 x Intel SSD 320 Series 40GB
6 x 3TB - Western Digital in RAIDZ2
6 x 8TB in RAIDZ2 - WD80EZAZ removed from My Books - 3 Year Warranty
SAS9220-8i (FW 20.00.07.00-IT)

PSU - Seasonic FOCUS GX-1000 1000w - 10 year warranty
CyberPower CP685AVRG (390w UPS)

Case - Lian-Li PC-A71B with Lian-Li 3.5" / 2.5" HDD Rack Kit : EX-36B1


I should have two pools - 6 disks each and 2 boot ssds for a total of 14 only 8 show up.

This is all that shows up after booting up

screenshot.1.jpg


screenshot.2.jpg
screenshot.3.jpg

screenshot.4.jpg


I think the missing disks are connected to my hba - SAS9220-8i (FW 20.00.07.00-IT)

i booted back to 11.3-U5 but my disks are still missing -

one pool is missing and the other is degraded with two missing disks.

Please Help
 
Last edited:

ethereal

Neophyte Sage
Joined
Sep 10, 2012
Messages
727
Should i power down the server because the storage pool is degraded with 2 missing disks and if loose another i will loose the pool ?
 

HoneyBadger

Mushroom! Mushroom!
Joined
Feb 6, 2014
Messages
2,929
Grab a dmesg if you can quickly but then I would start with powering down, reseating your HBA in the PCIe slot, and checking physical connections.

This sounds like your HBA isn't detected or isn't working properly.
 

ethereal

Neophyte Sage
Joined
Sep 10, 2012
Messages
727
where is the dmesg ?

the hba is used and i have had it about 5 years.
i thought maybe it was the update that broke it.

but it could also be the hba - my wife wouldn't let me buy a spare
 

HoneyBadger

Mushroom! Mushroom!
Joined
Feb 6, 2014
Messages
2,929
where is the dmesg
Should be /var/run/dmesg.boot by default but you can pull it just with dmesg at the shell, and redirect to file.

Grep for mpr mps or mpt in the results, assuming you're using an LSI HBA.
 

ethereal

Neophyte Sage
Joined
Sep 10, 2012
Messages
727
i checked the hba and it had a crushed spring on the back of the hba board. i think this caused a short circuit.

i am buying a new one now
 

ethereal

Neophyte Sage
Joined
Sep 10, 2012
Messages
727
i got a IBM M1115 today. and i can see my disks again.

the only problem was when i booted truenas 12 windows 10 could see my smb shares but windows 7 couldn't.
i went back to freenas 11.3-u5 - windows 7 and 10 worked with my smb shares.

i will post a separate post when i have time
 

sretalla

Dedicated Sage
Joined
Jan 1, 2016
Messages
3,393
windows 10 could see my smb shares but windows 7 couldn't.
Any chance you're using root as the user for W7 and another user for W10? Root can't share SMB in TrueNAS 12 (but can in FreeNAS 11.3).
 

ethereal

Neophyte Sage
Joined
Sep 10, 2012
Messages
727
Any chance you're using root as the user for W7 and another user for W10? Root can't share SMB in TrueNAS 12 (but can in FreeNAS 11.3).
windows 7 and 10 both use guest access
 
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