Installation Hardware or Software issue?

Skyrox

Cadet
Joined
Feb 23, 2022
Messages
3
Hello
Just to start, I am rather new to this, and I know that's usually a red flag but please bare with me.

I have managed to get Truenas Core installed finally, after many attempts of it failing, even tried different USB drives to install in case of corruption,
although I have yet to try not using Rufus, if that is an issue.
I am unsure if my problems are hardware or software related at this point, however.

Sometimes it just fails to boot into truenas, just freezes at random points during boot, and on the times it does actually boot it seems to run fine, until i try and actually do important things.
It refuses to install plugins, mainly Plex I've been trying, gets stuck at 20%, and if left there for a while, just crashes the system.
I have tried reading forums and trying different solutions that I can try, but none have worked so far, the system has been reinstalled multiple times, making sure drives are wiped beforehand.

Could this be a hardware issue, or software? Should something be changed in BIOS to help out?

Any help would be appreciated. Thanks!
 

Kris Moore

SVP of Engineering
Administrator
Moderator
iXsystems
Joined
Nov 12, 2015
Messages
1,471
USB drives for boot are generally discouraged. But if you are having issues and planning to deploy apps like Plex you'll probably be better off installing TrueNAS SCALE now.
 

Skyrox

Cadet
Joined
Feb 23, 2022
Messages
3
USB drives for boot are generally discouraged. But if you are having issues and planning to deploy apps like Plex you'll probably be better off installing TrueNAS SCALE now.
boot drive isnt a usb drive, i used usb drive to install, nothing more.
boot drive is an old laptop hdd.

check signature for specs :)
 

Kris Moore

SVP of Engineering
Administrator
Moderator
iXsystems
Joined
Nov 12, 2015
Messages
1,471
Ahh, didn't see the signature in mobile view here. With that particular AMD chipset I'd recommend using SCALE, I'd suspect you'll have much better luck. Apps will deploy much more reliability than the plug-ins system from CORE.
 

SimpleTechGuy

Dabbler
Joined
Feb 22, 2022
Messages
16
Hi @Skyrox I had similar issues the first time I tried installing TrueNAS too. For me it was hardware related; motherboard and hard drives if I remember correctly. Have you checked the SMART status of the drives? I'm pretty new to TrueNAS as well, but what I've learned so far is that it is very picky when it comes to hardware, not just TrueNAS, but BSD in general. Also I think Intel systems are generally recommended.

Have you had a chance to look over the Recommended Hardware Guide to see if you're specs meet up with system requirements?
 

Skyrox

Cadet
Joined
Feb 23, 2022
Messages
3
I think I have found the issue but time will tell, it seems it was a RAM stick causing the issue, although everything seemed to run fine running things when it came to actually doing things, it just crashes, so ran a memtest, and it even crashed that, removed some sticks, and memtest passed.
Seems it's running OK now, managed to install a plugin.

Is it best if I keep to SCALE for an AMD system?
Kinda prefered CORE its a bit simpler, but if the best performance for an AMD system is SCALE ill stick with it.
 

Kris Moore

SVP of Engineering
Administrator
Moderator
iXsystems
Joined
Nov 12, 2015
Messages
1,471
If you plan to run apps long term then SCALE is going to be your best supported option.
 
Top