I feel really dumb

[Netdewt]

This isn't even a TrueNAS question at this point.

I have this motherboard. I get no video to even start working in BIOS. It's just black, no matter what I do. What can I do?

A2SAV | Motherboards | Products | Supermicro

 

[Heracles]

The hardware may be defective... The monitor, the graphical adapter, the cable, ...

You need to test your hardware from other known to be working pieces.

 

[ThreeDee]

if you have another DDR3L SODIMM module you could use to test with .. could be bad memory .. or bad PSU ..etc .. as stated by Heracles above

 

[Netdewt]

It's a brand new stick of Crucial. I just can't imagine. But I'll dig up another stick. Monitor and cable are good.

 

[c77dk]

It's a brand new stick of Crucial. I just can't imagine. But I'll dig up another stick. Monitor and cable are good.

Some Supermicro boards can be _really_ picky - had a similar issue with a blade using DDR2 RAM (had to get more into the system after DDR3 had been the norm for a while), and my supplier got some ram with the right timings and all - the blade just wouldn't start at all, until we found some from the HCL.

 

[Netdewt]

Some Supermicro boards can be _really_ picky - had a similar issue with a blade using DDR2 RAM (had to get more into the system after DDR3 had been the norm for a while), and my supplier got some ram with the right timings and all - the blade just wouldn't start at all, until we found some from the HCL.

I'm worried that this is the case, but there is NO availability on their "approved" RAM, so I just picked something generally trustworthy.

 

[c77dk]

I'm worried that this is the case, but there is NO availability on their "approved" RAM, so I just picked something generally trustworthy.

Is it one of the ones Crucial recommends? If so, then try reaching out to them - they might have some ideas. https://www.crucial.com/compatible-upgrade-for/supermicro/a2sav

 

[Netdewt]

Unfortunately not. I didn't know they had that tool.

The one I got is CT8G3S186DM.

 

[Netdewt]

OK, so based on the Crucial website, this one should be correct?

Crucial 8GB DDR3L 1600 MHz SODIMM Memory Module

Buy Crucial 8GB DDR3L 1600 MHz SODIMM Memory Module featuring 8GB Capacity, 1600 MHz Clock Speed, PC3L-12800, 204-Pin SODIMM, 1.35V, CAS Latency of 11, Unbuffered, Non-ECC. Review Crucial null

www.bhphotovideo.com

 

[ThreeDee]

keyword .. "should" work ..

Is your current stick DDR3L? ..meaning .. it can run at 1.35v instead of 1.5v?

 

[Netdewt]

keyword .. "should" work ..

Is your current stick DDR3L? ..meaning .. it can run at 1.35v instead of 1.5v?

Yep. Crucial 8GB DDR3L 1866 (PC3L 14900) Unbuffered Memory for Mac Model CT8G3S186DM

I initiated a return on it. Just need to pick out a new stick.

 

[Patrick M. Hausen]

If a mainboard does not come up with a picture on the monitor at all, IMHO the most important thing is to have a speaker connected to the corresponding pins. The number of beeps tells you what is wrong. The details are in the mainboard manual.

 

[Netdewt]

If a mainboard does not come up with a picture on the monitor at all, IMHO the most important thing is to have a speaker connected to the corresponding pins. The number of beeps tells you what is wrong. The details are in the mainboard manual.

Thanks, I ordered a speaker. The only messages shown in the Manual are RAM problems basically.

 

[Netdewt]

Supermicro says it's the RAM. They want me to find one of these 2 part numbers. I've never heard of RAM selection being picky...

MEM-DR380L-IL02-SO18
MEM-DR380L-IL03-SO18

I found these from Nemix, then he said that's no good. Has to be from Innodisk, which I can't find anywhere.

 

[c77dk]

If you can, then buy direct from Crucial - according to the page they guarantee it will work.

 

[Netdewt]

They are out of stock. I'm sick of waiting, so I'll pick up Crucial from Micro Center nearby.

 

[Netdewt]

New RAM works!

Now to figure out the actual install. So far it just boots to the installer, then restarts, and again, in a cycle.

 

[Patrick M. Hausen]

Look for a "watchdog" in the BIOS settings, then disable it.

 

[Netdewt]

I found that, it was disabled. I tried changing another setting about restarting after power loss. Now I can't get it to go to the install screen at all. I'll try again tonight.

I suppose it's possible that this motherboard is not compatible with TrueNAS, considering all the other issues I've had so far. I might just run Linux something and use the onboard RAID 10 controller.

 

[Patrick M. Hausen]

I found that, it was disabled.

Some Supermicro systems have an additional jumper on the MB for that if I remember correctly ...