I have a mixed relationship with my DS380.
First off, in hindsight, I think that hot-swap is overrated for a home server. It's a cool and fancy feature, but the benefit of hot-swap is really about minimizing downtime. In my home environment, having to take my server down is not that big of a deal. Sure, it's easy to replace drives, but how long does it really take you if you have to open the server up? Another 15 mins, max?
On the pro side, I love the space, form factor, and build quality. It's really an attractive server, and if my drives didn't make so much noise, I'd be happy to put it out in the open.
Also, the cooling in the case sucks without modification. Silverstone really needed to include better ventilation in the back of the drive cage. Once my dremel got done with the case, the cooling is now fantastic, but I wish I didn't have to do it in the first place.
If you need hotswap and/or 8-drives in a small form factor, then the DS380 is a great case (with modification for cooling). But if you only need 6 drives, or are willing to size up just a little bit for 8 drives, then I think there are better cases on the market.