HELP: FreeNAS 11 Installer killed my pool

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Sasayaki

Explorer
Joined
Apr 20, 2014
Messages
86
Hi guys,

My hardware is a FreeNAS Mini. I've been running FreeNAS Corral for a while now, and I decided to take the plunge and upgrade to 11. I downloaded the stable ISO off the website, plugged it in, and everything seemed to go great; I even set up a VM for docker, a few plugins, etc.

Except I must have borked it up some how, because at some point, it stopped being able to log into the GUI. No left-hand side menus would come up. I dunno. The disks were fine, the pool was fine, I figured I'd messed with something I shouldn't have.

So I reformatted and reinstalled. Everything came up great again. I logged in after the install had finished, and the initial wizard came up, asking me my time zone and various other questions. I selected my pools to import, which it recognized no problems.

However, when I hit go, it sat there for a bit, then a green popup at the top of the screen came up with "An error has occurred".

When I went to check my pools, they were all gone. There's no volume to import. Just four former RaidZ2 disks there with no data on them. Completely empty. I tried activating the "Initial Install" boot snapshot out of desperation, thinking that maybe the pool was still on the disks and maybe something had gotten borked in the internal configuration so it could no longer see them, but no. It looks like that pool really is gone.

There's years of data here that I would like to get back; there are backups, because of course there are, but restoring them is a huge job that I don't want to do. Again: this is the stock standard, FreeNAS 11 ISO taken straight from the website performing a fairly mundane operation (the install wizard importing a pool).

I have no idea how to reproduce this. More importantly for me, is there any way I can recover my data? I didn't do anything weird or strange. I just clicked 'next' on the wizard and it came up with the error. This shouldn't have happened.

Any help?
 
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D

dlavigne

Guest
Couple of questions:

Why are you running MASTER instead of STABLE?

Was the pool encrypted?

Was the pool originally created on Corral or on an earlier version of FreeNAS?
 

Sasayaki

Explorer
Joined
Apr 20, 2014
Messages
86
Uhh I thought Master was the stable version.

It wasn't encrypted.

It was originally created in FreeNAS 9 sometime, about 2015.

I've already started the process of restoring from backups, but this is kind of messed up that it just happened...
 
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Evertb1

Guru
Joined
May 31, 2016
Messages
700
I tried to recreate the pool and a huge error came up.

What the hell?

http://imgur.com/a/QBjJx
Maybe it is because at some time in my life I wrote code for a living but I see this in the error:
Code:
Exception value: 'notifier' object has no attribute 'crate_volume'

Maybe that should have been
Code:
'create_volume' 

?
 

dirkme

Contributor
Joined
Jul 19, 2017
Messages
162
With the "normal" FreeNAS 11-U2 I had to reinstall my FreeNAS and had no problems whatsoever to get my encrypted volumes back running. But I must say, I updated my config file and have had the encryption keys.
 
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