Hello,
I have an annoying behavior on my backup system and I'd like to have some help to try to investigate it.
System:
C2750 motherboard with 32GB of RAM
7x 2TB drives in RAIDz1 with encryption
M1015 HBA card
FreeNAS 9.10.2-U6
Issue:
I boot up the system and I get to the FreeNAS interface.
The volume is locked but so far, everything is working fine.
I can stay in that state (locked volume) several hours (I've been running long SMART tests on the drives for example).
But, as soon as I unlock the volume, the system freezes (drives get decrypted and that's it): web interface or terminal are not responsive, ping does not answer.
I have access to the IPMI, but power cycle (or reset or whatever) is not working. Even the power switch (long press for more than 4 sec) is not reacting. I have to plug the system out to cut the power.
Question:
I do suspect the disks but SMART (long) tests are completed without errors.
Could it be because I use some WD blue (lacking the TLER feature)? (but not sure if the lack of TLER feature results in such behavior)
I'd be happy to have your input on how could I investigate further...
I checked the logs but couldn't find any entry related with that timestamp. Granted, I only have limited knowledge of the system log files (which one to look and so...). There is no message on the console either.
My next step:
I want to try to recreate a new volume with other drives I have laying around to see if I can reproduce the behavior.
I can also delete the actual volume and recreate a new one with the actual, that's not an issue (since it's my backup).
But first I'd like to try to understand where this is coming from.
Thanks for any feedback on how to dig into this issue.
I have an annoying behavior on my backup system and I'd like to have some help to try to investigate it.
System:
C2750 motherboard with 32GB of RAM
7x 2TB drives in RAIDz1 with encryption
M1015 HBA card
FreeNAS 9.10.2-U6
Issue:
I boot up the system and I get to the FreeNAS interface.
The volume is locked but so far, everything is working fine.
I can stay in that state (locked volume) several hours (I've been running long SMART tests on the drives for example).
But, as soon as I unlock the volume, the system freezes (drives get decrypted and that's it): web interface or terminal are not responsive, ping does not answer.
I have access to the IPMI, but power cycle (or reset or whatever) is not working. Even the power switch (long press for more than 4 sec) is not reacting. I have to plug the system out to cut the power.
Question:
I do suspect the disks but SMART (long) tests are completed without errors.
Could it be because I use some WD blue (lacking the TLER feature)? (but not sure if the lack of TLER feature results in such behavior)
I'd be happy to have your input on how could I investigate further...
I checked the logs but couldn't find any entry related with that timestamp. Granted, I only have limited knowledge of the system log files (which one to look and so...). There is no message on the console either.
My next step:
I want to try to recreate a new volume with other drives I have laying around to see if I can reproduce the behavior.
I can also delete the actual volume and recreate a new one with the actual, that's not an issue (since it's my backup).
But first I'd like to try to understand where this is coming from.
Thanks for any feedback on how to dig into this issue.