hard drives no recognized

GeneSaika

Cadet
Joined
Apr 26, 2022
Messages
6
so I just got myself a dell sc200 with 12x 4tb dell drives in it. i added a hp h222 hba card to connect it to my hp dl360 g7 which runs truenas ( one day ill upgrade this system to a dell r730xd). its currently connected through a single controler.

The drives are seen by truenas, when i go into the disks screen there are 12 new drives. For some reason they populated before the old disks, as in sda-sdl are new disks, but thats not important. The big issue im having right now is all of these drives read as 0 bytes with no serial or data. in shell fdisk and sg_readcap return no such device or address. any ideas?
 

joeschmuck

Old Man
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May 28, 2011
Messages
10,994
For some reason they populated before the old disks, as in sda-sdl are new disks
That is normal and I'd explain why but it would take a long time to type that in, and it isn't your main question.

Can you post some screen captures showing the drives being recognized as sda-sdl? Also the full output of fdisk -l in code brackets.
If you are using the GUI shell, the easier way to get the data is fdisk -l | mail -s "FDISK EMAIL" youremailaddress.com and the text will jump into your email account. Of course "youremailaddress.com" is actually what email address you want the text sent to.
 

GeneSaika

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Joined
Apr 26, 2022
Messages
6
fdisk refused to email, i think because of that drive in my old vdev that has an error. its said " GPT PMBR size mismatch (143305919 != 143374737) will be corrected by write The backup GPT table is not on the end of the device."

fdisk -l ran fine, but i didnt see the new drives listed there. The old drives are labeled as in the picture though, as if the new drives are there but not being read.

Edit: sorry it took so long to respond, i tried rebooting the server to see if that would do anything and it takes a while to boot.
 

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joeschmuck

Old Man
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First: If you fill up your pool, you will feel a lot of pain recovering from it. Do something to move some of the data off to a safe place for now until you fix this drive recognition issue.
fdisk -l ran fine, but i didnt see the new drives listed there
I'd still like to see the output, it may help me figure it out. I don't know why the email didn't work, it should have, assuming you entered the command properly and you have email notification setup in TrueNAS.

Now it's time to provide a lot of needed data that I should have asked you to provide per the forum rules.
1) Version of TrueNAS
2) Your hardware (motherboard make/model, CPU, RAM, how the hard drives are connected to the computer), Get into detail, n one out here is a mind reader and if we make assumptions, you lose.
3) When you describe a problem, be detailed, same reason, assumptions kill. Screen shots are good as well if needed.
 

GeneSaika

Cadet
Joined
Apr 26, 2022
Messages
6
1) TrueNAS-SCALE-23.10.1.3
2) HP 602512-001 motherboard
2x Intel(R) Xeon(R) CPU E5645 @ 2.40GHz
47.1 gb ram dont know off hand the brand or capacity
HP h222 hba card connects to the top controller of the dell sc200
dell h310 in IT mode for internal ( working) drives

the hp h222 was added along with the sc200 for this expansion. im not too concerned with the data thats on the drives, it can all be replaced, but i would like to get this fixed sooner than later.

Code:
Disk /dev/sdn: 838.36 GiB, 900185481216 bytes, 1758174768 sectors
Disk model: ST9900805SS
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: F174154A-9B2A-427C-BD57-123BD4E425C9

Device Start End Sectors Size Type
/dev/sdn1 128 4194304 4194177 2G Linux swap
/dev/sdn2 4194432 1758174734 1753980303 836.4G Solaris /usr & Apple ZFS


Disk /dev/sdp: 838.36 GiB, 900185481216 bytes, 1758174768 sectors
Disk model: AL13SEB900
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 2090A1D2-DA78-432B-9933-C1ED52B21C7F

Device Start End Sectors Size Type
/dev/sdp1 128 4194304 4194177 2G Linux swap
/dev/sdp2 4194432 1758174734 1753980303 836.4G Solaris /usr & Apple ZFS


Disk /dev/sdr: 838.36 GiB, 900185481216 bytes, 1758174768 sectors
Disk model: ST9900805SS
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: F438BF68-0461-400E-9C7F-47C8587117EA

Device Start End Sectors Size Type
/dev/sdr1 128 4194304 4194177 2G Linux swap
/dev/sdr2 4194432 1758174734 1753980303 836.4G Solaris /usr & Apple ZFS


Disk /dev/sdt: 838.36 GiB, 900185481216 bytes, 1758174768 sectors
Disk model: ST9900805SS
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 1A0E58FD-57D7-42A7-B22C-EDB7E329F31F

Device Start End Sectors Size Type
/dev/sdt1 128 4194304 4194177 2G Linux swap
/dev/sdt2 4194432 1758174734 1753980303 836.4G Solaris /usr & Apple ZFS


Disk /dev/sds: 838.36 GiB, 900185481216 bytes, 1758174768 sectors
Disk model: AL13SEB900
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: D4BD5CE7-7DCF-437E-9744-FE01FCD08DA1

Device Start End Sectors Size Type
/dev/sds1 128 4194304 4194177 2G Linux swap
/dev/sds2 4194432 1758174734 1753980303 836.4G Solaris /usr & Apple ZFS


Disk /dev/sdm: 68.37 GiB, 73407865856 bytes, 143374738 sectors
Disk model: DG072ABAB3
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: D73334CC-CE79-43C1-8C69-6985D383E5C9

Device Start End Sectors Size Type
/dev/sdm1 4096 6143 2048 1M BIOS boot
/dev/sdm2 6144 1054719 1048576 512M EFI System
/dev/sdm3 34609152 143305886 108696735 51.8G Solaris /usr & Apple ZFS
/dev/sdm4 1054720 34609151 33554432 16G Linux swap

Partition table entries are not in disk order.


Disk /dev/sdo: 838.36 GiB, 900185481216 bytes, 1758174768 sectors
Disk model: ST9900805SS
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: EC2A41FC-6C4C-436E-BFD6-A723DBCCDBF1

Device Start End Sectors Size Type
/dev/sdo1 128 4194304 4194177 2G Linux swap
/dev/sdo2 4194432 1758174734 1753980303 836.4G Solaris /usr & Apple ZFS


Disk /dev/mapper/sdm4: 16 GiB, 17179869184 bytes, 33554432 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/zd0: 60 GiB, 64424509440 bytes, 125829120 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 65536 bytes
I/O size (minimum/optimal): 65536 bytes / 65536 bytes
Disklabel type: gpt
Disk identifier: 56219C02-E79B-4984-A818-00ADEF7F6098

Device Start End Sectors Size Type
/dev/zd0p1 2048 2203647 2201600 1G EFI System
/dev/zd0p2 2203648 6397951 4194304 2G Linux filesystem
/dev/zd0p3 6397952 125827071 119429120 56.9G Linux filesystem
 

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
10,994
the hp h222 was added along with the sc200 for this expansion.
Okay, I think I see the problem. I'm thinking this is a TrueNAS issue but correct me if I'm wrong, you added new (new to you) hardware. You didn't just add additional hard drives to an already working system. This does change the problem greatly.

I'm very much out of my depth here when you start tossing in SAS cards, external drive bays, SAS Expanders, the two controllers in the external drive bays, etc.

Try this: Connect a drive to the H222 card (if you have the cable), see if TrueNAS recognizes it properly. If it does the problem is in the external drive bay.

I need to bow out, again, way outside my area of understanding. And please clarify the details of your system configuration before, during, after and all the little changes you did. This will help someone else help you out.

I did a quick Google Search and came up with this, but I will not say it is accurate. Maybe it is, maybe not. It is possible but again, out of my depth.
Dell's website states that the SC200 supports up to 4T drives.
 

GeneSaika

Cadet
Joined
Apr 26, 2022
Messages
6
well thank you for trying at least.

im not sure if my sas 8088 cable can connect to a hard drive directly, but ill give it a try. might also try switch to the 2nd controller to see if that will do anything.

i doubt the capacity of the sc200 is an issue, as far as i can tell it was shipped from dell in this configuration. its got the 4tb caddies, all the drives at dell constelation 4tb.
 
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