FreeNAS panics

[assistcontrol]

Hi everyone. I'm new here, so I appreciate your patience and help here.

My beloved FreeNAS Mini XL, which was working perfectly yesterday, has started panicking. I don't have to do anything to trigger the panic---just let it boot and leave it there.

Here are some images showing the evolution of the panic.

It's a stock FreeNAS Mini XL with 8x 6TB HGST drives. The only things plugged into it are a network cable, a VGA cable, and USB connection to the UPS. It panics with all of those unplugged as well.

I don't even know where to start diagnosing this, and that media server is my sole source of entertainment at home. If anybody can give me some advice on how to approach this, I'd appreciate it greatly.

 

[nightshade00013]

https://forums.freenas.org/index.php?threads/hardware-failure.57467/

Probably some bad news as it is likely the same problem as in the above post. Seems those low power Avoton boards just were not meant to last. Not sure about warranty either but maybe ixSystems can do something to help out, no guarantees though.

 

[Ericloewe]

Please don't use external image hosts. Upload any relevant images to the forum (just copy/paste them into your message).

 

[assistcontrol]

The dump from the panic certainly looks identical. Thanks for pointing me at it, nightshade00013.

 

[assistcontrol]

My mistake. Thanks, Ericloewe.

 

[Redcoat]

Take a look at this thread https://forums.freenas.org/index.php?threads/how-long-your-asrock-c2550d4i-or-c2750d4i-lasted.45445/ which details the Intel chip problem that many of us have had with the Asrock board used in the Mini. As you will see, iXsystems and Asrock have extended warranties in place to cover for this failure. I suggest that you contact iXsystems and discuss your situation asap.

 

[assistcontrol]

I suggest that you contact iXsystems and discuss your situation asap.

Thanks for the pointers, Redcoat! I appreciate your advice. I've opened an iXsystems support ticket.

 

[Redcoat]

Great, I'm sure you'll be fine. Maybe you can join on the end of the referenced thread and keep us all up to date with how you fare going forward. Good luck as you go!