Cannot Connect To Host For Software Update

John Hagen

Cadet
Joined
Mar 17, 2023
Messages
1
Newbie here. I have been running TrueNAS Core for over a year with no issues. Still learning. However, I just rebuilt my server with TrueNAS Scale 23.10.2.

When I go to the dashboard and check for Updates, I get the following message:

"Cannot connect to host update.ixsystems.com:443 ssl:default [Temporary failure in name resolution]: Automatic update check failed. Please check system network settings."

Have no clue on how to resolve.

I have a Melanox dual port 10G NIC. One port configured via DHCP (192.168.11.195) using 192.168.11.21 as the gateway. The second port is a 10G fiber between my desktop (10.10.10.1/255) and the TrueNAS server (10.10.10.2/8). Both devices on the 10.10.10.x work fine. The TrueNAS 192.168.11.195 address gets out on the internet, no issue.

Windows 11
64GB memory on both PCs
AMD Processors

Any suggestions?

Thanks in advance!
John
 
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