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6TB Disk works in one FreeNas but not another
- Thread starter depasseg
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It could be some weird interaction with the (ancient) ICH8. At this point, any guess is a good one.
depasseg
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SMART short test passed and I'm 4 hours into running SMART long. I've spoken with Seagate. They want to see the results of the Long test.
I'm stumped.
Anything in the SMART results look weird?
I'm stumped.
Anything in the SMART results look weird?
Code:
[root@freenas1] ~# smartctl -a /dev/da41
smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p28 amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: ST6000DX000-1H217Z
Serial Number: Z4D07NJZ
LU WWN Device Id: 5 000c50 05d25ec0b
Firmware Version: CC48
User Capacity: 6,001,175,126,016 bytes [6.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Mon Dec 21 12:09:34 2015 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 246) Self-test routine in progress...
60% of test remaining.
Total time to complete Offline
data collection: ( 80) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 616) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x1085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 116 100 006 Pre-fail Always - 104790262
3 Spin_Up_Time 0x0003 091 091 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 6
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 070 060 030 Pre-fail Always - 10686980
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 82
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 6
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 073 068 045 Old_age Always - 27 (Min/Max 24/28)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 1684
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 20
194 Temperature_Celsius 0x0022 027 040 000 Old_age Always - 27 (0 22 0 0 0)
195 Hardware_ECC_Recovered 0x001a 063 055 000 Old_age Always - 104790262
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 81 (141 226 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 20990005502
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 3185561
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Self-test routine in progress 60% 82 -
# 2 Short offline Completed without error 00% 78 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
[root@freenas1] ~#
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Everything looks fine, but they might want smartctl -x or some other output.
solarisguy
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Did you ask them whether there is command or jumper to make your disk behave as SATA 2 one?
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This is such a unique problem that since you really need this drive in fn2, maybe you do an RMA and tell them the drive is not recognized by the BIOS yet your other 6TB drives are, do an advanced shipment of a replacement drive and see what happens. Maybe they will ship you one that is recognized. Either that or go purchase another 6TB drive.
There are not option anyone wants to hear however in order to restore your fn2 system, these may be the only options.
I suspect there is a hardware issue with the hard drive interface board (on the hard drive). Maybe you could force your system to run at SATA II speeds and hope it is a work around, but that is not a reliable way of making a system run stable.
There are not option anyone wants to hear however in order to restore your fn2 system, these may be the only options.
I suspect there is a hardware issue with the hard drive interface board (on the hard drive). Maybe you could force your system to run at SATA II speeds and hope it is a work around, but that is not a reliable way of making a system run stable.
depasseg
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The only other difference between the two systems is that fn2 has the drives direct connected and fn1 has an enclosure with SAS expanders.
Thanks Joe, I'm about to request another RMA. Fortunately I've got 2 1/2 years of warranty left.
Thanks Joe, I'm about to request another RMA. Fortunately I've got 2 1/2 years of warranty left.
solarisguy
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You would not have somewhere in a bottom drawer an old external USB enclosure that only supported SATA 2, would you?
Last edited:
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It would work in FreeNAS, though. To whitelist SATA devices at the chipset level would require some serious code - and collaboration from Intel.
Sure, it's doable for the BIOS setup, but I imagine it's waaaaay too much to do at such a low level, so close to the hardware.
CaptainSensible
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Its over dude, u got a backup? Just start again. I have many times.
depasseg
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I do. It's really old, so it's limited to only recognizing 1.6TB in Windows..
Never heard that. Even when I was running the ReadyNAS OS, I could put whatever drive I wanted in it. Also, I have 5 other Seagate 6TB drives in fn2 running just fine (in fact this 6th one is an RMA for one that failed).
This is my backup (second backup, actually). And I have started again on this system a couple times. Starting again doesn't help fix the fact that the 2 week old drive isn't seen in fn2 but is seen in fn1.
solarisguy
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It would still do, just see whether the disk is properly seen, even if it is just 1.6TB.
depasseg
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Umm, it is, that's how I know it only shows up as 1.6TB.
"properly" is a different story though, since it's not reporting correctly, I don't know if that is the reason it's not detected by SeaTools.
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That really blows, the fact that the drive failed so early, but it shows infant mortality is alive and well.
depasseg
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Well, after a little back and forth with Seagate support (they said since it worked in one machine it wasn't faulty), I agreed to go buy another retail drive. I said if that drives works and comes up, I'd like an RMA for the replacement drive. They agreed. An hour of holiday traffic and BestBuy shopping fun, the new drive is up and running and is currently resilvering. A prepay label from Seagate is on it's way to me. Kudos for them holding up their end.
depasseg
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true, except I paid almost the same for that 1 6TB drive than I paid for all 6 originally (bestbuy sold them for $50/ea).
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