WD RED 3TB already bad?

[Johhhn]

Drive is fairly new, in use for only a little over a month.
Received this:

Code:

(ada3:ahcich3:0:0:0): READ_FPDMA_QUEUED. ACB: 60 40 70 5a fe 40 a2 00 00 00 00 00
(ada3:ahcich3:0:0:0): CAM status: ATA Status Error
(ada3:ahcich3:0:0:0): ATA status: 41 (DRDY ERR), error: 40 (UNC )
(ada3:ahcich3:0:0:0): RES: 41 40 70 5a fe 40 a2 00 00 00 00
(ada3:ahcich3:0:0:0): Retrying command

Ran a short test and got this:

Code:

[root@huge] ~# smartctl -q noserial -a /dev/ada3
smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p3 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Western Digital Red (AF)
Device Model:    WDC WD30EFRX-68EUZN0
Firmware Version: 80.00A80
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Apr 24 18:52:35 2014 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 113)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:        (41460) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (  2) minutes.
Extended self-test routine
recommended polling time:      ( 416) minutes.
Conveyance self-test routine
recommended polling time:      (  5) minutes.
SCT capabilities:            (0x703d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate    0x002f  200  200  051    Pre-fail  Always      -      5
  3 Spin_Up_Time            0x0027  175  173  021    Pre-fail  Always      -      6225
  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      14
  5 Reallocated_Sector_Ct  0x0033  200  200  140    Pre-fail  Always      -      0
  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
  9 Power_On_Hours          0x0032  099  099  000    Old_age  Always      -      1047
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      14
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      8
193 Load_Cycle_Count        0x0032  177  177  000    Old_age  Always      -      71187
194 Temperature_Celsius    0x0022  114  111  000    Old_age  Always      -      36
196 Reallocated_Event_Count 0x0032  200  200  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline      Completed: read failure      10%      1047        2737173128
 
SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Machine still seems to be running fine, but definitely don't like this error. A scrub 4 days ago was fine.

Anyone else experience this in a new WD RED drive?

Also, should I pull the drive, RMA it, and use a Toshiba 3TB I have for now?

thanks for any info!

John

 

[warri]

You should be able to RMA since a smart test is failing. That's what I would do :)

 

[cyberjock]

RMA it...

 

[prowler5150]

Do you have to send the bad Red drive back to WDC for an RMA? Are there any concerns with sending it back to them - can they read the data from 1 drive from a RaidZ array?

 

[Johhhn]

Do you have to send the bad Red drive back to WDC for an RMA? Are there any concerns with sending it back to them - can they read the data from 1 drive from a RaidZ array?

I did an advanced RMA, so I should have it in a few days. I plan to zero it out before I return it (if the drive will let me!)