WebGUI Doesn't work

[DarkSorrow]

For some reason my WebGUI doesn't load numinous times. I tried other browsers and same thing occurs.

 

[Chris Moore]

We need more detail about your hardware. Everything it says in the forum guide would be good.

As a side note, I would guess that you are booting from a single USB stick and that it died abruptly and (although you might still be able to access the share for now) the NAS is actually crashed.

 

[DarkSorrow]

We need more detail about your hardware. Everything it says in the forum guide would be good.

As a side note, I would guess that you are booting from a single USB stick and that it died abruptly and (although you might still be able to access the share for now) the NAS is actually crashed.

I have a Dual 32 GB USB 3.0 Drives for boot. Will post the other info shortly. Where is this forum guide?

 

[Chris Moore]

https://forums.freenas.org/index.php?forums/forum-guidelines-read-before-posting.26/

 

[DarkSorrow]

I rebooted the server and still can't access the GUI from Windows 10 using any browser. I can however access it from my Note 8 with no issues..

motherboard make and model - HP Z600
CPU make and model - Dual E5620 Quad Core 2.4Ghz
RAM quantity - 24 GB
hard drives - 4 x Seagate 4TB BarraCuda SATA 6Gb/s 64MB Cache 3.5-Inch Internal Hard Drive (ST4000DM005)
RAID configuration - RAIDZ

Here is some browser debug info also from Chrome

dojo.js?cache=569213313682ba56a9d411be67f2debb:8 EXPERIMENTAL: dojox.timing -- APIs subject to change without notice.
dojo.experimental @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
(anonymous) @ _base.js?569213313682ba56a9d411be67f2debb:3
_ce @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
(anonymous) @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_38 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_81 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_f6 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_10b @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
dojo.js?cache=569213313682ba56a9d411be67f2debb:8 EXPERIMENTAL: dojox.widget.Standby -- APIs subject to change without notice.
dojo.experimental @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
(anonymous) @ Standby.js?569213313682ba56a9d411be67f2debb:3
_ce @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
(anonymous) @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_38 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_81 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_f6 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_10b @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
dojo.js?cache=569213313682ba56a9d411be67f2debb:8 EXPERIMENTAL: dojox.layout.ResizeHandle -- APIs subject to change without notice.
dojo.experimental @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
(anonymous) @ ResizeHandle.js?569213313682ba56a9d411be67f2debb:3
_ce @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_37 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
(anonymous) @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_38 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_81 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_f6 @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
_10b @ dojo.js?cache=569213313682ba56a9d411be67f2debb:8
dojo.js?cache=569213313682ba56a9d411be67f2debb:8 Uncaught TypeError: Cannot read property 'decimalFormat' of undefined
at _7 (NumberTextBox.js?569213313682ba56a9d411be67f2debb:4)
at NumberTextBox.js?569213313682ba56a9d411be67f2debb:19
at _ce (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)
at _37 (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)
at _37 (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)
at dojo.js?cache=569213313682ba56a9d411be67f2debb:8
at _38 (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)
at _81 (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)
at _f6 (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)
at HTMLScriptElement._10b (dojo.js?cache=569213313682ba56a9d411be67f2debb:8)

 

[Chris Moore]

I rebooted the server and still can't access the GUI from Windows 10 using any browser. I can however access it from my Note 8 with no issues..

If you can access it from the Note 8 with no issue and you can't access it from Windows 10, you either have some network configuration problem or you have some sort of app or plugin on windowz that is blocking you. I had some problem with windowz not working properly and had to use a Linux system to manage FreeNAS for a while until I wiped and reloaded my Windows 10 system.
Be sure not to load Oracle Java more recent that version8, update 111. More recent than that, it blocks functionality that is required for some things to work.

 

[DarkSorrow]

If you can access it from the Note 8 with no issue and you can't access it from Windows 10, you either have some network configuration problem or you have some sort of app or plugin on windowz that is blocking you. I had some problem with windowz not working properly and had to use a Linux system to manage FreeNAS for a while until I wiped and reloaded my Windows 10 system.
Be sure not to load Oracle Java more recent that version8, update 111. More recent than that, it blocks functionality that is required for some things to work.

I'll try and remove Java and see.

Sent from my Samsung Galaxy Note 8

 

[danb35]

Be sure not to load Oracle Java more recent that version8, update 111. More recent than that, it blocks functionality that is required for some things to work.

Nonsense; the FreeNAS web GUI has nothing to do with Java. The IPMI web GUI can, depending on motherboard manufacturer and version, but that has nothing to do with @DarkSorrow's issue.

 

[wblock]

I rebooted the server and still can't access the GUI from Windows 10 using any browser. I can however access it from my Note 8 with no issues..

This shows that the FreeNAS system is okay, and the problem is on the Windows machine.

For some of the UI, this can be caused by web proxies or firewalls. With Windows, the very first thing I would check is the internet settings for the browser, particularly the web proxy settings. Malware sometimes sets a web proxy there so it can intercept all browser traffic.

 

[DarkSorrow]

I downloaded FireFox and it loads fine. Just won't load in Edge or Chrome anymore.

 

[wblock]

Again, signs point to a problem with the Windows machine. Did you check the proxy settings? Scratch that, when was the last time it had a full virus scan?

 

[DarkSorrow]

It scans in real time and once a day around 1am. There are no viruses if that's what you think. The last time clearing browser cache fixed it then it did it again few days later. I don't want to clear my cache all the time.

 

[Chris Moore]

It scans in real time and once a day around 1am. There are no viruses if that's what you think. The last time clearing browser cache fixed it then it did it again few days later. I don't want to clear my cache all the time.

I use Firefox exclusively for the FreeNAS management page but it should work with the other two also.
It's possible that something you installed changed the configuration of the installed browsers. Just because it is not detected by the virus scan doesn't mean you're clear of harmful software or changes made to the system that you don't want.

Sent from my SAMSUNG-SGH-I537 using Tapatalk

 

[DarkSorrow]

I haven't installed anything in about a week. Never had issues. I'll use Firefox for now I guess.

Sent from my Samsung Galaxy Note 8

 

[SweetAndLow]

Try private browsing mode.

 

[DarkSorrow]

Try private browsing mode.

Nope same thing.

Sent from my Samsung Galaxy Note 8

 

[SweetAndLow]

Nope same thing.

Sent from my Samsung Galaxy Note 8

Burn this computer and stick to tablets.

 

[wblock]

I'd start Windows to find the web proxy network settings in Edge and Chrome, except I don't have either. Good old Internet Explorer helpfully switched my home page to some news site I didn't request, and then finally I could look for the old Internet Options/Connections/LAN Settings and make sure Proxy Server is not checked.

Please check the equivalent settings for Edge and Chrome.

 

[DarkSorrow]

I didn't change Anything and the WebGUI works again.

Sent from my Samsung Galaxy Note 8

 

[Buffoonz]

This has been happening to me quite a lot. If I go into chrome and clear the cache, it will start working again for a while.

The error I'm getting on the page is:

Code:

dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8 Uncaught TypeError: Cannot read property 'decimalFormat' of undefined
	at _7 (NumberTextBox.js?31f2252cd53c1b21b0d19334a43c38f2:4)
	at NumberTextBox.js?31f2252cd53c1b21b0d19334a43c38f2:19
	at _ce (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)
	at _37 (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)
	at _37 (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)
	at dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8
	at _38 (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)
	at _81 (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)
	at _f6 (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)
	at HTMLScriptElement._10b (dojo.js?cache=31f2252cd53c1b21b0d19334a43c38f2:8)