web UI won't load after disk removal attempt, sudo saying wrong password

[ricka777]

Hi, first post!

I had a spare disk in my fairly new TrueNas (latest release) server. I wanted to remove it from the system, relocate it on a different controller, than add it to an existing raid pool. I attempted to remove it from the ui, which it indicated it was working on it. Then shortly after my interface went away with a message:

Connecting to TrueNAS ... Make sure the TrueNAS system is powered on and connected to the network.

I am still SSH into the machine and I can connect and transfer/browse stuff around through SMB shares just fine. I tried another browser for kicks and got the same message.

I would like to gracefully shutdown the machine, but when I try to sudo shutdown, it is telling me the root password is not correct. I used the password used in creating the machine (the same I log into the UI with), as well as "freenas" and "abcd1234". I have no idea what the password might be otherwise. Short of just powering it off, I feel out of options - any suggestions?

Thank you.

 

[ricka777]

Okay, I didn't realize I could do things from the local console, as I stuck it in the closet, turned the monitor and lights off and went to remote. Rebooting from the console solved the ui issue. I am still confused why I cannot sudo, but perhaps some combination of characters in the sudo password, it has "^" in it, as it was randomly generated? I checked and my user account has permit sudo turned on.

 

[Jurgen Segaert]

Note that sudo is asking for the current user's password, not for the root password.

Welcome to the Forums!

 

[ricka777]

Hey Jurgen. Thank you, that is exactly what I was doing wrong. I am usually logged in as root on my VMs, etc. and I didn't realize sudo needed the current users password.