Hi. This pertains to Build FreeNAS-9.3-STABLE-201512121950. (Yes we should upgrade, but cannot right now.)
On our NAS-Supermicro Model 847-12 there is a degraded multipath disk in a mirror. This multipath disk multipath/disk4 is a member of mirror0
It's operating in degraded mode. Both disks in this mirror are online but one disk has a bad segment (56). SMART tests increment the error count past a threshold to cause the alert and thus degraded. I need to replace this disk. The multipath is comprised of /dev/da34 (active) and /dev/da77 (fail); I know which physical disk this is.
Usually when multipath disks failed before I could offline and replace them; and the Resilvering would run OK.
This disk multipath/disk4 is giving me issues. Previous Offline attempts all Failed and the disk would remain online. Now it is in degraded mode and the option to Offline this disk is not even presented in the FreeNAS GUI.
	
		
			
		
		
	
		
		
	
	
		
	
	
		
			
		
		
	
I'm thinking the only way to resolve this, is properly shutdown the NAS, replace the drive while off, then restart. The mirror0 should initiate the Resilvering? I am not certain.
I have not yet attempted to run: (Should this work? ....below)
# zpool offline poolname /dev/multipath/whatever
ie: # zpool offline vol0 /dev/multipath//disk4
or ie: # zpool offline vol0 /dev/multipath//disk4p2
?
then # reboot
then
# zpool replace poolname oldidhere /dev/multipath/whatever
Is oldidhere = eaa9c650-ffb0-11e5-b656-002590c509e6 ?
ie: # zpool replace vol0 eaa9c650-ffb0-11e5-b656-002590c509e6 /dev/multipath/disk4
info from command output:
# zpool status -v |more
                                                                                                            
[root@Stor02 ~]# gmultipath status -s |more
(all multipath pairs Active/Passive except for...)
multipath/disk4 DEGRADED da77 (FAIL)
multipath/disk4 DEGRADED da34 (ACTIVE)
and
# smartctl -a /dev/da34
(same for # smartctl -a /dev/da77)
Is a shutdown needed to replace this disk, or do you suggest otherwise?
Thanks for your help.
	
		
			
		
		
	
			
			On our NAS-Supermicro Model 847-12 there is a degraded multipath disk in a mirror. This multipath disk multipath/disk4 is a member of mirror0
It's operating in degraded mode. Both disks in this mirror are online but one disk has a bad segment (56). SMART tests increment the error count past a threshold to cause the alert and thus degraded. I need to replace this disk. The multipath is comprised of /dev/da34 (active) and /dev/da77 (fail); I know which physical disk this is.
Usually when multipath disks failed before I could offline and replace them; and the Resilvering would run OK.
This disk multipath/disk4 is giving me issues. Previous Offline attempts all Failed and the disk would remain online. Now it is in degraded mode and the option to Offline this disk is not even presented in the FreeNAS GUI.
I'm thinking the only way to resolve this, is properly shutdown the NAS, replace the drive while off, then restart. The mirror0 should initiate the Resilvering? I am not certain.
I have not yet attempted to run: (Should this work? ....below)
# zpool offline poolname /dev/multipath/whatever
ie: # zpool offline vol0 /dev/multipath//disk4
or ie: # zpool offline vol0 /dev/multipath//disk4p2
?
then # reboot
then
# zpool replace poolname oldidhere /dev/multipath/whatever
Is oldidhere = eaa9c650-ffb0-11e5-b656-002590c509e6 ?
ie: # zpool replace vol0 eaa9c650-ffb0-11e5-b656-002590c509e6 /dev/multipath/disk4
info from command output:
# zpool status -v |more
Code:
[root@Stor02 ~]# zpool status -v |more   
 pool: freenas-boot                                                                                                               
 state: ONLINE                                                                                                                     
  scan: scrub repaired 0 in 0h1m with 0 errors on Tue Dec 14 03:46:07 2021                                                         
config:                                                                                                                             
                                                                                                                                    
        NAME        STATE     READ WRITE CKSUM                                                                                     
        freenas-boot  ONLINE       0     0     0                                                                                   
          mirror-0  ONLINE       0     0     0                                                                                     
            ada0p2  ONLINE       0     0     0                                                                                     
            da94    ONLINE       0     0     0                                                                                     
                                                                                                                                    
errors: No known data errors                                                                                                       
                                                                                                                                    
  pool: vol0                                                                                                                       
 state: DEGRADED                                                                                                                   
status: One or more devices has experienced an error resulting in data                                                             
        corruption.  Applications may be affected.                                                                                 
action: Restore the file in question if possible.  Otherwise restore the                                                           
        entire pool from backup.                                                                                                   
   see: http://illumos.org/msg/ZFS-8000-8A                                                                                         
  scan: scrub repaired 0 in 23h45m with 7 errors on Sun Jan  9 23:45:11 2022                                                       
config:                                                                                                                             
                                                                                                                                    
        NAME                                            STATE     READ WRITE CKSUM                                                 
        vol0                                            DEGRADED    51     0     0                                                 
          mirror-0                                      DEGRADED    51     0     0                                                 
            gptid/5d566609-27ce-11ec-84b5-002590c509e6  ONLINE       0     0    81                                                 
            gptid/eaa9c650-ffb0-11e5-b656-002590c509e6  DEGRADED    51     0     0  too many errors                                 
          mirror-1                                      ONLINE       0     0     0                                                 
            gptid/edfc912f-ffb0-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/f145a8e2-ffb0-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-2                                      ONLINE       0     0     0                                                 
            gptid/f492aa93-ffb0-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/f7ea91a6-ffb0-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-3                                      ONLINE       0     0     0                                                 
            gptid/fb3fe2b6-ffb0-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/7c22dd1f-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-4                                      ONLINE       0     0     0                                                 
            gptid/01ed7c10-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/0539f157-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-5                                      ONLINE       0     0     0                                                 
            gptid/0888391d-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/a4389c73-704e-11e8-a0a8-002590c509e6  ONLINE       0     0     0                                                 
          mirror-6                                      ONLINE       0     0     0                                                 
            gptid/0f2af859-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/127bb4bb-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-7                                      ONLINE       0     0     0                                                 
            gptid/15c9e607-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/191c892c-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
         mirror-8                                      ONLINE       0     0     0                                                 
            gptid/1c750efe-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/1fc769a9-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-9                                      ONLINE       0     0     0                                                 
            gptid/231b1712-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/597dd6ec-2d5d-11ec-84b5-002590c509e6  ONLINE       0     0     0                                                 
          mirror-10                                     ONLINE       0     0     0                                                 
            gptid/29c3294e-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/2d0e73e2-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-11                                     ONLINE       0     0     0                                                 
            gptid/30618e1f-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/33b46d23-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-12                                     ONLINE       0     0     0                                                 
            gptid/370d8805-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/3a5bfb7e-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-13                                     ONLINE       0     0     0                                                 
            gptid/3db28a63-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/41050ec0-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-14                                     ONLINE       0     0     0                                                 
            gptid/445dcad5-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/47af47b0-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-15                                     ONLINE       0     0     0                                                 
            gptid/4b08ff92-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/4e56a93e-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-16                                     ONLINE       0     0     0                                                 
            gptid/51b37458-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/55079950-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-17                                     ONLINE       0     0     0                                                 
            gptid/5866ad7e-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/5bb9c885-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-18                                     ONLINE       0     0     0                                                 
            gptid/5f191ef4-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/626a2a6c-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-19                                     ONLINE       0     0     0                                                 
            gptid/65cdc22c-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/693b38b6-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-20                                     ONLINE       0     0     0                                                 
            gptid/85f3101e-dec5-11eb-b60e-002590c509e6  ONLINE       0     0     0                                                 
            gptid/706a2f6b-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
          mirror-21                                     ONLINE       0     0     0                                                 
            gptid/740a2f89-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/779af1d9-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
        logs                                                                                                                       
          mirror-22                                     ONLINE       0     0     0                                                 
            gptid/78209949-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
            gptid/7888e2b8-ffb1-11e5-b656-002590c509e6  ONLINE       0     0     0                                                 
        cache                                                                                                                       
          gptid/1e865cd9-097c-11e6-80b7-002590c509e6    ONLINE       0     0     0                                                 
          gptid/1ee3d919-097c-11e6-80b7-002590c509e6    ONLINE       0     0     0                                                 
errors: Permanent errors have been detected in the following files:                                                                 
                                                                                                                                    
        /mnt/vol0/stor02/stor02_ext0                                                                                               
        /mnt/vol0/stor02/stor02_ext1                                                                                               
        <0x2cf9>:<0xb>                                                                                                             
[root@Stor02 ~]#   
[root@Stor02 ~]# gmultipath status -s |more
(all multipath pairs Active/Passive except for...)
multipath/disk4 DEGRADED da77 (FAIL)
multipath/disk4 DEGRADED da34 (ACTIVE)
and
# smartctl -a /dev/da34
(same for # smartctl -a /dev/da77)
Code:
[root@Stor02 ~]# smartctl -a /dev/da34 
smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p28 amd64] (local build)                                                         
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org                                                         
                                                                                                                                    
=== START OF INFORMATION SECTION ===                                                                                               
Vendor:               WD                                                                                                           
Product:              WD4001FYYG                                                                                                   
Revision:             D1R5                                                                                                         
Compliance:           SPC-4                                                                                                         
User Capacity:        4,000,787,030,016 bytes [4.00 TB]                                                                             
Logical block size:   512 bytes                                                                                                     
Rotation Rate:        7200 rpm                                                                                                     
Form Factor:          3.5 inches                                                                                                   
Logical Unit id:      0x50000c0f01376374                                                                                           
Serial number:        WMC1F0D76TAH                                                                                                 
Device type:          disk                                                                                                         
Transport protocol:   SAS (SPL-3)                                                                                                   
Local Time is:        Tue Jan 11 19:38:36 2022 EST                                                                                 
SMART support is:     Available - device has SMART capability.                                                                     
SMART support is:     Enabled                                                                                                       
Temperature Warning:  Disabled or Not Supported                                                                                     
                                                                                                                                    
=== START OF READ SMART DATA SECTION ===                                                                                           
SMART Health Status: OK                                                                                                             
                                                                                                                                    
Current Drive Temperature:     31 C                                                                                                 
Drive Trip Temperature:        64 C                                                                                                 
                                                                                                                                    
Manufactured in week 03 of year 2015                                                                                               
Specified cycle count over device lifetime:  1048576                                                                               
Accumulated start-stop cycles:  15                                                                                                 
Specified load-unload count over device lifetime:  1114112                                                                         
Accumulated load-unload cycles:  31128                                                                                             
Elements in grown defect list: 1                                                                                                   
                                                                                                                                    
Error counter log:                                                                                                                 
           Errors Corrected by           Total   Correction     Gigabytes    Total                                                 
               ECC          rereads/    errors   algorithm      processed    uncorrected                                           
           fast | delayed   rewrites  corrected  invocations   [10^9 bytes]  errors                                                 
read:   164959416       19    792978  164959435       2871      76450.387        2852                                               
write:  1902521753        1    110219  1902521754          1     150089.871           0                                             
                                                                                                                                    
Non-medium error count:      179                                                                                                   
                                                                                                                                    
SMART Self-test log                                                                                                                 
Num  Test              Status                 segment  LifeTime  LBA_first_err [SK ASC ASQ]                                         
     Description                              number   (hours)                                                                     
# 1  Background short  Completed                  48   47338                 - [-   -    -]                                         
# 2  Background long   Failed in segment -->      56   46665         968064559 [0x3 0x16 0x0]                                       
# 3  Background long   Failed in segment -->      56   46659         968064559 [0x3 0x16 0x0]                                       
# 4  Background long   Failed in segment -->      56   46598         968067335 [0x3 0x16 0x0]                                       
# 5  Background short  Completed                  48   46595                 - [-   -    -]                                         
                                                                                                                                    
Long (extended) Self Test duration: 31120 seconds [518.7 minutes]                                                                   
                                                                                                                                    
[root@Stor02 ~]#   
Is a shutdown needed to replace this disk, or do you suggest otherwise?
Thanks for your help.