TrueNas Scale Installed applications interface applet inaccessible.

[kvess]

I am having an issue accessing the running application on the Trunas scale. I ran into the problem after upgrading the next-cloud application. The upgrade failed and left the TrueNas application interface applet unavailable with pods for next-cloud crashing and not starting. Attached is an image of all I get in the interface.

I cloud not get into the TrueNas interface to kill the containers from the applet. I logged into the command line on the server and deleted the entire namespace for the deployment nextcoud with the command k3s kubectl delete namespace nextcloud, and it removed everything for the nextcloud application. For a moment, I was able to access the TrueNas installed application interface and I thought everything was good. I started upgrading another application from the installed application’s interface, and truenas completed the update; still, now I am unable to access the web interface for installed applications again. Any help would be greatly appreciated. I am running TrueNAS-SCALE-21.08-BETA.2.

 

[truecharts]

Considering you most likely are using TrueCharts, this seems to be a duplicate of:

TrueNAS-SCALE-21.08-BETA.2 - Installed Apps Running but not showing in GUI after app update

Had installed a couple of apps from the Truecharts repository (unifi and Pihole) and all working well. There was an update for both a day later and upgraded those no problem. Another image update today but it it appears to have completed the update after what the task notice said failed image...

www.truenas.com

As stated earlier we hit a significant bug in TrueNAS SCALE in an update about 36 hours ago. Which has been resolved about 20 hours ago as well.
Besides the fix, we've also posted a repair solution on our discord to get your back in working order.


We're sorry on the inconvenience this caused, but sometimes bug slip through but our and iX's validation tools.

 

[kvess]

Thank you. I found the discord and followed the instructions and the issue is resolved. Below is a link to the document that I created for others to use.

Outline

A modern team knowledge base for your internal documentation, product specs, support answers, meeting notes, onboarding, & more…

outline.websoftpc.com

 

[truecharts]

Thank you. I found the discord and followed the instructions and the issue is resolved.

Awesome, glad to hear!
Sorry for the inconvenience!

Below is a link to the document that I created for others to use.

Outline

A modern team knowledge base for your internal documentation, product specs, support answers, meeting notes, onboarding, & more…

outline.websoftpc.com

Or just open the manual:

06 - App Roleback after an update - TrueCharts

Project Documentation for TrueCharts

truecharts.org

;-)

 

[kvess]

Awesome, glad to hear!
Sorry for the inconvenience!


Or just open the manual:

06 - App Roleback after an update - TrueCharts

Project Documentation for TrueCharts

truecharts.org

;-)

Thank you for the link to the manual.