Dennis Lovelady
Dabbler
- Joined
- Apr 6, 2016
- Messages
- 31
Receiving the following error:
when trying to check for updates. (This is after about a 30-second wait, which sounds a lot like a DNS problem.)
From the same FreeNAS system, in a shell, if I execute "ping update-master.ixsystems.com" I get immediate responses, no issue at all, so I know that at some level the system can resolve the name.
I also know that, from a local browser, I can access https://update-master.ixsystems.com/FreeNAS/trains.txt :
So it seems then network in general has no problem with the site. So it sounds (to me) like this issue may be limited to the GUI. But beyond that, I'm at a loss.
This worked until a couple of weeks ago. In that time, two things have changed: Upgrade from a prior 11.3 version (-u3, I think), and a change of internet service provider.
Any ideas?
Note: I suspect this relates to the problem that I cannot create new jails (see https://www.truenas.com/community/threads/cannot-create-new-jail-no-releases-entries-in-list.92798/). That issue (which has had no replies) has a similar but different complaint:
Code:
Unable to connect to url https://update-master.ixsystems.com/FreeNAS/trains.txt: Automatic update check failed. Please check system network settings.
when trying to check for updates. (This is after about a 30-second wait, which sounds a lot like a DNS problem.)
From the same FreeNAS system, in a shell, if I execute "ping update-master.ixsystems.com" I get immediate responses, no issue at all, so I know that at some level the system can resolve the name.
I also know that, from a local browser, I can access https://update-master.ixsystems.com/FreeNAS/trains.txt :
Code:
FreeNAS-9.10-STABLE Release train for FreeNAS 9.10. Legacy, now in maintenance mode. FreeNAS-11-STABLE Release Train for FreeNAS 11.1 [release] FreeNAS-11.2-STABLE Release Train for FreeNAS 11.2 [release] FreeNAS-11.3-STABLE Release Train for FreeNAS 11.3 [release] TrueNAS-12.0-STABLE Release Train for TrueNAS 12.0 [release] TrueNAS-12.1-Nightlies Nightly builds for TrueNAS 12. Development version, for testing only. [nightly]
So it seems then network in general has no problem with the site. So it sounds (to me) like this issue may be limited to the GUI. But beyond that, I'm at a loss.
This worked until a couple of weeks ago. In that time, two things have changed: Upgrade from a prior 11.3 version (-u3, I think), and a change of internet service provider.
Any ideas?
Note: I suspect this relates to the problem that I cannot create new jails (see https://www.truenas.com/community/threads/cannot-create-new-jail-no-releases-entries-in-list.92798/). That issue (which has had no replies) has a similar but different complaint:
Code:
HTTPSConnectionPool(host='www.freebsd.org', port=443): Max retries exceeded with url: /security/unsupported.html (Caused by ProxyError('Cannot connect to proxy.', NewConnectionError(': Failed to establish a new connection: [Errno 60] Operation timed out'))) Error: Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 157, in _new_conn (self._dns_host, self.port), self.timeout, **extra_kw File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 84, in create_connection raise err File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 74, in create_connection sock.connect(sa) TimeoutError: [Errno 60] Operation timed out During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 662, in urlopen self._prepare_proxy(conn) File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 948, in _prepare_proxy conn.connect() File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 334, in connect conn = self._new_conn() File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 169, in _new_conn self, "Failed to establish a new connection: %s" % e urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x832ce0a50>: Failed to establish a new connection: [Errno 60] Operation timed out During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send timeout=timeout File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 720, in urlopen method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2] File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 436, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.freebsd.org', port=443): Max retries exceeded with url: /security/unsupported.html (Caused by ProxyError('Cannot connect to proxy.', NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x832ce0a50>: Failed to establish a new connection: [Errno 60] Operation timed out'))) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 130, in call_method io_thread=False) File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 1098, in _call return await run_method(methodobj, *args) File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 1022, in _run_in_conn_threadpool return await self.run_in_executor(self.__ws_threadpool, method, *args, **kwargs) File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 1010, in run_in_executor return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs)) File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run result = self.fn(*self.args, **self.kwargs) File "/usr/local/lib/python3.7/site-packages/middlewared/schema.py", line 965, in nf return f(*args, **kwargs) File "/usr/local/lib/python3.7/site-packages/middlewared/plugins/jail.py", line 674, in releases_choices choices = {str(k): str(k) for k in ListableReleases(remote=remote)} File "/usr/local/lib/python3.7/site-packages/iocage_lib/release.py", line 46, in __init__ self.eol_list = IOCFetch.__fetch_eol_check__() File "/usr/local/lib/python3.7/site-packages/iocage_lib/ioc_fetch.py", line 114, in __fetch_eol_check__ req = requests.get(_eol) File "/usr/local/lib/python3.7/site-packages/requests/api.py", line 75, in get return request('get', url, params=params, **kwargs) File "/usr/local/lib/python3.7/site-packages/requests/api.py", line 60, in request return session.request(method=method, url=url, **kwargs) File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 533, in request resp = self.send(prep, **send_kwargs) File "/usr/local/lib/python3.7/site-packages/raven/breadcrumbs.py", line 341, in send resp = real_send(self, request, *args, **kwargs) File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 646, in send r = adapter.send(request, **kwargs) File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 510, in send raise ProxyError(e, request=request) requests.exceptions.ProxyError: HTTPSConnectionPool(host='www.freebsd.org', port=443): Max retries exceeded with url: /security/unsupported.html (Caused by ProxyError('Cannot connect to proxy.', NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x832ce0a50>: Failed to establish a new connection: [Errno 60] Operation timed out')))
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