pr1malr8ge
Dabbler
- Joined
- Dec 10, 2017
- Messages
- 14
All,
I'm running around in circles with Smart issues on some new to me Sas HGST 10tb Helium drives. I've been discussing the issue over at Serve the home at this link
forums.servethehome.com
So here is all that has happened.
Currently my setup is a ESXi with truenas-core in a VM with a supermicro s3008l-l8e HBA passed through to truenas-core.
running smartclt -a on the 10tb sas drives outputs little when compared to my 3tb sata drives. all on the same expander and hba
I'm more talking about the Vendor Specific SMART Attributes with Thresholds: where off line uncorrectables and other things are shown. On the servethehome forums
one person whom has basically the same exact drive but in sata format gets helium levels outputs.
The very bottom of this post will show the sata version of this 10tb drive output from a different persons computer.
I guess I'm confused as to why I the sas drives wont output like the sata drives. is it something I'm doing or my machine or a inherent on sas drives?
I've also looked at sg_logs -a /dev/da2 but not much more is given, along with no helium level report.
Refrence the 3tb hgst sata output
10tb hgst sata helium from some-one else
I'm running around in circles with Smart issues on some new to me Sas HGST 10tb Helium drives. I've been discussing the issue over at Serve the home at this link
[Update: Seller Complaints Accumulating] HGST Ultrastar He10 - 10TB @ $129.95
I only flashed mine because I had drives with different firmware versions and I wanted them to all be uniform. So I figured i'd just flash to the latest so I wouldn't have to think about it again.

So here is all that has happened.
Currently my setup is a ESXi with truenas-core in a VM with a supermicro s3008l-l8e HBA passed through to truenas-core.
running smartclt -a on the 10tb sas drives outputs little when compared to my 3tb sata drives. all on the same expander and hba
I'm more talking about the Vendor Specific SMART Attributes with Thresholds: where off line uncorrectables and other things are shown. On the servethehome forums
one person whom has basically the same exact drive but in sata format gets helium levels outputs.
The very bottom of this post will show the sata version of this 10tb drive output from a different persons computer.
I guess I'm confused as to why I the sas drives wont output like the sata drives. is it something I'm doing or my machine or a inherent on sas drives?
I've also looked at sg_logs -a /dev/da2 but not much more is given, along with no helium level report.
Code:
root@aeronas:~ # smartctl -a /dev/da2 smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: HGST Product: HUH721010AL42C0 Revision: A3Z4 Compliance: SPC-4 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Logical block size: 4096 bytes LU is fully provisioned Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000cca26a9c4c54 Serial number: 2TJSYR3D Device type: disk Transport protocol: SAS (SPL-3) Local Time is: Mon Apr 18 17:34:04 2022 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled Temperature Warning: Enabled === START OF READ SMART DATA SECTION === SMART Health Status: OK Grown defects during certification <not available> Total blocks reassigned during format <not available> Total new blocks reassigned <not available> Power on minutes since format <not available> Current Drive Temperature: 33 C Drive Trip Temperature: 85 C Accumulated power on time, hours:minutes 28471:11 Manufactured in week 12 of year 2018 Specified cycle count over device lifetime: 50000 Accumulated start-stop cycles: 16 Specified load-unload count over device lifetime: 600000 Accumulated load-unload cycles: 1201 Elements in grown defect list: 0 Vendor (Seagate Cache) information Blocks sent to initiator = 5560368210378752 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 0 3 0 3 3654189 42666.751 0 write: 0 0 0 0 605101 145638.498 0 verify: 0 0 0 0 47085 0.000 0 Non-medium error count: 0 Self-test execution status: 99% of test remaining SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background long Self test in progress ... - NOW - [- - -] # 2 Background short Completed - 28470 - [- - -] # 3 Background long Aborted (by user command) - 28417 - [- - -] # 4 Background long Self test in progress ... - NOW - [- - -] # 5 Background short Completed - 28250 - [- - -] Long (extended) Self-test duration: 65535 seconds [1092.2 minutes]
Code:
root@aeronas:~ # sg_logs -a /dev/da2 HGST HUH721010AL42C0 A3Z4 Supported log pages [0x0]: 0x00 Supported log pages [sp] 0x02 Write error [we] 0x03 Read error [re] 0x05 Verify error [ve] 0x06 Non medium [nm] 0x08 Format status [fs] 0x0d Temperature [temp] 0x0e Start-stop cycle counter [sscc] 0x0f Application client [ac] 0x10 Self test results [str] 0x15 Background scan results [bsr] 0x18 Protocol specific port [psp] 0x19 General Statistics and Performance [gsp] 0x1a Power condition transitions [pct] 0x2f Informational exceptions [ie] 0x30 Performance counters (Hitachi) [pc_hi] 0x37 Cache (seagate) [c_se] Write error counter page [0x2] Errors corrected without substantial delay = 0 Errors corrected with possible delays = 0 Total rewrites or rereads = 0 Total errors corrected = 0 Total times correction algorithm processed = 605104 Total bytes processed = 145638498430976 [145 TB] Total uncorrected errors = 0 Read error counter page [0x3] Errors corrected without substantial delay = 0 Errors corrected with possible delays = 3 Total rewrites or rereads = 0 Total errors corrected = 3 Total times correction algorithm processed = 3654189 Total bytes processed = 42666751246336 [42 TB] Total uncorrected errors = 0 Verify error counter page [0x5] Errors corrected without substantial delay = 0 Errors corrected with possible delays = 0 Total rewrites or rereads = 0 Total errors corrected = 0 Total times correction algorithm processed = 47085 Total bytes processed = 303104 Total uncorrected errors = 0 Non-medium error page [0x6] Non-medium error count = 0 Format status page [0x8] Format data out: <not available> Grown defects during certification <not available> Total blocks reassigned during format <not available> Total new blocks reassigned <not available> Power on minutes since format <not available> Temperature page [0xd] Current temperature = 33 C Reference temperature = 85 C Start-stop cycle counter page [0xe] Date of manufacture, year: 2018, week: 12 Accounting date, year: 2018, week: 12 Specified cycle count over device lifetime = 50000 Accumulated start-stop cycles = 16 Specified load-unload count over device lifetime = 600000 Accumulated load-unload cycles = 1201 Application client page [0xf] 00 0f 00 40 00 00 00 03 fc 00 00 00 00 00 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 30 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ..... [truncated after 64 of 16388 bytes (use '-H' to see the rest)] Self-test results page [0x10] Parameter code = 1, accumulated power-on hours = 0 self-test code: background extended [2] self-test result: self test in progress [15] Parameter code = 2, accumulated power-on hours = 28470 self-test code: background short [1] self-test result: completed without error [0] Parameter code = 3, accumulated power-on hours = 28417 self-test code: background extended [2] self-test result: aborted by SEND DIAGNOSTIC [1] Parameter code = 4, accumulated power-on hours = 0 self-test code: background extended [2] self-test result: self test in progress [15] Parameter code = 5, accumulated power-on hours = 28250 self-test code: background short [1] self-test result: completed without error [0] Background scan results page [0x15] Status parameters: Accumulated power on minutes: 1708281 [h:m 28471:21] Status: background scan enabled, none active (waiting for BMS interval timer to expire) Number of background scans performed: 169 Background medium scan progress: 0.00 % Number of background medium scans performed: 169 Protocol Specific port page for SAS SSP (sas-2) [0x18] relative target port id = 1 generation code = 2 number of phys = 1 phy identifier = 0 attached SAS device type: expander device attached reason: SMP phy control function reason: unknown negotiated logical link rate: 12 Gbps attached initiator port: ssp=0 stp=0 smp=0 attached target port: ssp=0 stp=0 smp=1 SAS address = 0x5000cca26a9c4c55 attached SAS address = 0x500304801eec03bf attached phy identifier = 0 Invalid DWORD count = 0 Running disparity error count = 0 Loss of DWORD synchronization count = 0 Phy reset problem count = 0 Phy event descriptors: Invalid word count: 0 Running disparity error count: 0 Loss of dword synchronization count: 0 Phy reset problem count: 0 relative target port id = 2 generation code = 2 number of phys = 1 phy identifier = 1 attached SAS device type: no device attached attached reason: unknown reason: power on negotiated logical link rate: phy enabled; unknown rate attached initiator port: ssp=0 stp=0 smp=0 attached target port: ssp=0 stp=0 smp=0 SAS address = 0x5000cca26a9c4c56 attached SAS address = 0x0 attached phy identifier = 0 Invalid DWORD count = 0 Running disparity error count = 0 Loss of DWORD synchronization count = 0 Phy reset problem count = 0 Phy event descriptors: Invalid word count: 0 Running disparity error count: 0 Loss of dword synchronization count: 0 Phy reset problem count: 0 General Statistics and Performance [0x19] Statistics and performance log parameter number of read commands = 542418953 number of write commands = 331423772 number of logical blocks received = 35556274031 number of logical blocks transmitted = 10416687316 read command processing intervals = 0 write command processing intervals = 0 weighted number of read commands plus write commands = 0 weighted read command processing plus write command processing = 0 Idle time log parameter idle time intervals = 1909181729 Time interval log parameter for general stats time interval negative exponent = 2 time interval integer = 5 Power condition transitions page [0x1a] Accumulated transitions to active = 36343 Accumulated transitions to idle_a = 36344 Accumulated transitions to idle_b = 0 Accumulated transitions to idle_c = 0 Accumulated transitions to standby_z = 0 Accumulated transitions to standby_y = 0 Informational Exceptions page [0x2f] IE asc = 0x0, ascq = 0x0 Current temperature = 33 C Threshold temperature = 85 C [common extension] parameter code = 0x1, contents in hex: 00 00 01 03 03 64 64 19 HGST/WDC performance counters page [0x30] Zero Seeks = 13408 Seeks >= 2/3 = 23104 Seeks >= 1/3 and < 2/3 = 29458 Seeks >= 1/6 and < 1/3 = 46298 Seeks >= 1/12 and < 1/6 = 47242 Seeks > 0 and < 1/12 = 25610 Overrun Counter = 1 Underrun Counter = 45338 Device Cache Full Read Hits = 9220 Device Cache Partial Read Hits = 285890 Device Cache Write Hits = 406573 Device Cache Fast Writes = 468544 Device Cache Read Misses = 3146415 HGST/WDC miscellaneous page [0x37, 0x0] Power on hours = 28471 Total Bytes Read = 42666751246336 Total Bytes Written = 145638498430976 Max Drive Temp (Celsius) = 35 GList Size = 0 Number of Information Exceptions = 0 MED EXC = 0 HDW EXC = 0 Total Read Commands = 542418953 Total Write Commands = 331423772 Flash Correction Count = 0
Refrence the 3tb hgst sata output
Code:
root@aeronas:~ # smartctl -a /dev/da9 smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Hitachi/HGST Ultrastar 7K4000 Device Model: Hitachi HUS724030ALE641 Serial Number: P8G8KPWR LU WWN Device Id: 5 000cca 22cc3e56f Firmware Version: MJ8OA5F0 User Capacity: 3,000,592,982,016 bytes [3.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Apr 18 17:36:01 2022 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x84) Offline data collection activity was suspended by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 24) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 1) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0 2 Throughput_Performance 0x0005 136 136 054 Pre-fail Offline - 80 3 Spin_Up_Time 0x0007 119 119 024 Pre-fail Always - 521 (Average 522) 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 23 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 121 121 020 Pre-fail Offline - 34 9 Power_On_Hours 0x0012 099 099 000 Old_age Always - 10744 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 23 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 314 193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 314 194 Temperature_Celsius 0x0002 181 181 000 Old_age Always - 33 (Min/Max 15/38) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 10584 - # 2 Extended offline Completed without error 00% 10498 - # 3 Short offline Completed without error 00% 10418 - # 4 Short offline Completed without error 00% 10178 - # 5 Extended offline Completed without error 00% 10091 - # 6 Short offline Completed without error 00% 10023 - # 7 Short offline Completed without error 00% 10013 - # 8 Short offline Completed without error 00% 9846 - # 9 Extended offline Completed without error 00% 9758 - #10 Short offline Completed without error 00% 9678 - #11 Short offline Completed without error 00% 9510 - #12 Extended offline Completed without error 00% 9422 - #13 Short offline Completed without error 00% 9342 - #14 Short offline Completed without error 00% 9176 - #15 Extended offline Completed without error 00% 9088 - #16 Short offline Completed without error 00% 9043 - #17 Short offline Completed without error 00% 9010 - #18 Short offline Completed without error 00% 8770 - #19 Extended offline Completed without error 00% 8682 - #20 Short offline Completed without error 00% 8602 - #21 Short offline Completed without error 00% 8434 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.
10tb hgst sata helium from some-one else
Code:
Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0 2 Throughput_Performance 0x0005 132 132 054 Pre-fail Offline - 103 3 Spin_Up_Time 0x0007 154 154 024 Pre-fail Always - 446 (Average 408) 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 15 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 128 128 020 Pre-fail Offline - 18 9 Power_On_Hours 0x0012 099 099 000 Old_age Always - 12798 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 15 22 Helium_Level 0x0023 100 100 025 Pre-fail Always - 100 192 Power-Off_Retract_Count 0x0032 088 088 000 Old_age Always - 14493 193 Load_Cycle_Count 0x0012 088 088 000 Old_age Always - 14493 194 Temperature_Celsius 0x0002 136 136 000 Old_age Always - 44 (Min/Max 19/53) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0