SMART: Command_Timeout > 4 billions on Seagate Exos 16 TB

[ChrisRJ]

I may have yet another issue with my Seagate Exos 16 TB drives. While there are no warnings shown, the value for Command_Timeout seems off the scale for my taste. Any thoughts?

Code:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   082   064   044    Pre-fail  Always       -       170623312
  3 Spin_Up_Time            0x0003   089   089   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       28
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   088   060   045    Pre-fail  Always       -       586340353
  9 Power_On_Hours          0x0032   094   094   000    Old_age   Always       -       5515
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       28
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   067   000    Old_age   Always       -       4295098438
190 Airflow_Temperature_Cel 0x0022   071   049   040    Old_age   Always       -       29 (Min/Max 22/34)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       9
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       593
194 Temperature_Celsius     0x0022   029   047   000    Old_age   Always       -       29 (0 21 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   198   000    Old_age   Always       -       33

 

[sretalla]

Have a look at this post...

SMART Results help

replaced my old WD Red 4x3TB RaidZ2 array with Seagate Ironwold 4x6TB RaidZ2. Overall Ive been happy with the drives other than they run a little hotter. Can someone take a look at the SMART results? Im concerned about the seek error rate. Seems like all the drives have this high count. Im...

www.truenas.com

You might want to do that for other counters (the linked post only references how to to it for the read error rate).