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Report tab fails displaying plots, and block other tabs

hurlebouc

Newbie
Joined
Oct 31, 2020
Messages
2
Hi,

I've recently upgraded my Freenas 11.3 to Truenas 12.0. Now, when I click on Report, plots are not displayed anymore.

report1.png


Notice URL http://freenas.local/reportsdashboard/cpu without path ui just after http://freenas.local/, whereas this ui path is present for all other URL.

Moreover, when I enter this URL, and that I click on "Dashbord" ("Tableau de bord" on this picture) for instance, I get this

report2.png


Notice here that ui appears and that the last part of the previous URL is preserved.

Is somebody able to explain to me if this bug is solvable? And How?

Thank you.
 

Bub697

Newbie
Joined
Apr 26, 2017
Messages
1
Workaround is to select a different theme, like iX Blue or Midnight.
 

crosario

Newbie
Joined
Dec 13, 2020
Messages
2
My TrueNAS 12U1 installation is having the same problem, however the workaround (change UI theme) does not solve the issue.

I even reinstalled TrueNAS from scratch in a non-production server to reproduce the issue. Right after installation reporting graphs are displayed, but as soon as the time zone is changed from default (America/Los Angeles -> Europe/Lisbon), graphs do not show anymore. I've noticed that on some time zones, graphs are displayed correctly (e.g. Europe/Madrid).
 

Minxster

Member
Joined
Sep 27, 2013
Messages
36
I've got it working for me... But I've not fixed the problem, though it looks like my graphics are working again for me with UK timezone... I just deleted the collectd sub-folder(s). I'm not advising people to do this, but I just renamed the folder(s) for my server in /var/db/collected/rrd/*subfolder_names* to something else and let collectd automatically re-create them. After a reboot, I've now got working graphs again.

I've suspected for a while that either old files were not compatible, or an update bug caused a problem with the stored logs, but they' still not been able to repair the broken rdd files(s).
 

crosario

Newbie
Joined
Dec 13, 2020
Messages
2
The issue regarding the reporting graphs seems to be fixed on the last update (TrueNAS-12.0-U2).
 

Minxster

Member
Joined
Sep 27, 2013
Messages
36
The issue regarding the reporting graphs seems to be fixed on the last update (TrueNAS-12.0-U2).
Thanks @crosario, what prompted me to go and look for a fix was because I'd upgraded to U2 and I still had exactly the same issues. So I'm on 12.0-U2 with no working graphs. (I also noted that SMART results wasn't working, but I'm guessing they're also part of collectd)

So yeh, this was the only way I could get my graphs working :rolleyes:
 
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