Hi!
I just bought a Back-UPS (BX700UI) for my FreeNAS-Server and I've got a problem with the USB-connection (it does have one ;-)).
When I connect it, it doesn't appear in any of the logs. There is simply no address assigned to it. So a "dmesg | grep ugen" doesn't reveal any changes.
I've ruled out:
.) The cable is okay, I used it with a prinnter/scanner and it worked fine.
.) The USB-port is okay, I connected a USB stick, which immediately showed up in "dmesg | grep ugen"
.) The USB-port of the UPS is okay, I connected it to my Mac. It was assigned an address and the ups-daemon immediately tried to talk to it.
I know about the compatibility list but regardless of which driver to use, it has to show up in the dmesg because it got an address on the USB bus, right?
Does anyone have an idea?
Thank you,
Bernhard
P.S.: It's a HP Z210-Workstation with a Quad-Core Xeon (E3-1270), 16GB of ECC-Ram and 4*WD Red 4TB in a RAIDZ1. FreeNAS-Version is 11.2-U4.1, the behavior didn't change since 11.2-U4.
I just bought a Back-UPS (BX700UI) for my FreeNAS-Server and I've got a problem with the USB-connection (it does have one ;-)).
When I connect it, it doesn't appear in any of the logs. There is simply no address assigned to it. So a "dmesg | grep ugen" doesn't reveal any changes.
I've ruled out:
.) The cable is okay, I used it with a prinnter/scanner and it worked fine.
.) The USB-port is okay, I connected a USB stick, which immediately showed up in "dmesg | grep ugen"
.) The USB-port of the UPS is okay, I connected it to my Mac. It was assigned an address and the ups-daemon immediately tried to talk to it.
I know about the compatibility list but regardless of which driver to use, it has to show up in the dmesg because it got an address on the USB bus, right?
Does anyone have an idea?
Thank you,
Bernhard
P.S.: It's a HP Z210-Workstation with a Quad-Core Xeon (E3-1270), 16GB of ECC-Ram and 4*WD Red 4TB in a RAIDZ1. FreeNAS-Version is 11.2-U4.1, the behavior didn't change since 11.2-U4.
